Reviews

This profile includes reviews for The Drain Team's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  The Drain Team

  2025 Wild Acres Rd Largo, FL 33771-3817

  
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  The Drain Team

  501 S Falkenburg Rd Tampa, FL 33619-8055

Review Details

• Review fromGreg M

  Date: 11/07/2022

  5 stars
  Used The Drain Team several times. From the customer service staff to the plumbers all are professional and courteous. Have a condo and as such have an ***. The Drain Team works within the *** parameters and with the *** to ensure compliance. They work with County inspectors to take the onus off the homeowner to ensure everything is in compliance. Plumbers are knowledgeable and highly experienced. Give you straight answers. No upsell. Only what needs to be done. Quick response time. Definitely recommend

• Review fromLISA J

  Date: 11/03/2022

  5 stars
  I have used The Drain Team several times throughout the years as they were the most affordable. I have had different plumbers come out each time and for the most part all were very kind and helpful in solving my problem. However, the other day (*****) ***** the plumber was the best ever!!. My first impression was he was kind and considerate enough to let me know through the service lady that he was a little dirty from his prior job. That in itself was thoughtful. Then he left a message to let me know he was on his way which allowed me to prepare for his arrival. When he got to my house and within a few mins I could see he was very nice, knowledgeable, and compassionate to my situation. He immediately went to the entry point outside and in using the camera he was able to unclog the pipe within 20 mins or so. The whole time from beginning to end took 30 mins!! That blew my mind and made my day. I was able to make my afternoon appt in time as I really thought I might have to miss it since prior plumbers took an hour or more. Aside from his friendly personality and experience the other thing I noticed about ***** is he took his time to break through the clog. It is not an easy process and requires patience and perseverance. Some people could have given up within 10 mins or become irritated with the process but not *****. He was kind to explain to me the process and what was happening, and he gave me future recommendations. It is important to note if he did give up on the first step it could have cost me lots more money because he would then have to enter the home and try the next step. The Drain Team has a nice group of plumbers for the most part but out of all of them I would highly recommend *****! He knows his stuff and his labor time reminds me of the pizza delivery mantra.. in 30 mins or less. :-)

• Review fromBarbara H

  Date: 11/03/2022

  5 stars
  ****** from the Drain Team responded earlier than we expected which we were grateful for. He assessed what the problem was quickly and effectively snaking approximately 60 feet to clear the clog in the drain. Thank you ******, were very happy with results!

• Review fromMary P

  Date: 10/13/2022

  5 stars
  Im a repeat customer and will ********************** be. *********** #*** fixed my problem shower quickly. He always gives me the best service. Thank you so much.

• Review fromJerry C

  Date: 10/11/2022

  5 stars
  ***** and his helper did a great job today,Highly recommend The Drain Team. Found the clog with the camera and cleaned it out. Such great guys. Very knowledgeable and professional . We will definitely recommend them to friends and family! Thank you so much. *****************************

• Review fromMatthew T

  Date: 09/22/2022

  5 stars
  Great experience. *****(317) came out and got our toilets up and running in no time! He was very professional and kind. (He also loves dogs). The Drain Team is the best and they wont drain your wallet.

• Review fromCindi W.

  Date: 09/16/2022

  5 stars
  Excellent work done by *** and helpers. They went above and beyond to save my fairly new bathroom because of a broken tub pipe that runs under my tub. I appreciate *** really going the extra mile to help keep the expense lower. I will recommend this company on Nextdoor for my neighbors to know there are still honest reliable Companies.

• Review fromMatthew S

  Date: 09/02/2022

  5 stars
  Christopher ***, is the best. Came out, great timing. Courteous, professional fixed my kitchen sink without issue. Highly recommend. Thanks again

• Review fromMathew L

  Date: 08/25/2022

  5 stars
  Jayson at the Drain Team provided some of the best service I have ever received. He was honest, did a thorough job, saved me a lot of money and was overall just a very nice person. I was told by two different companies that the work I needed done would run $3,000, the drain team resolved by issue for less than $400.
  
  Jayson was extremely thorough in his work, not only did he go above and beyond in the work he performed, he also was extremely detailed in explaining to me what he was doing and the purpose. He was sitting on my roof, on a 93 degree day in the Florida sun for an hour, not once did he complain or make me feel like he was inconvenienced. The only thing he cared about was properly diagnosing the problem, making sure I understood and coming up with the right solution. There were a few times where Jayson could have taken short cuts, but he didn't, he performed the work how it should have properly been done.
  
  I cant say enough about his honesty, customer service skills and work ethic. I hope he is recognized for his level of service, skill and hard work. Great guy.