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Business Profile

Legal Document Help

Easy Form Filler

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 204 total complaints in the last 3 years.
  • 160 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2025

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My card was used to pay for this and I never even filled out an easy form filler they used my information and everything my social security all go that was stolen from my wallet and now someone is using my card to fill out a easy form filler for a passport

  • Initial Complaint

    Date:07/25/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to renew my passport online today, July 25, 2025. This website got all the following inofrmation from me: full name, date of birth, address, full names of both parents, credit card information that's linked to my bank. They charged me $67.88 then sent me the renewal forms. When I saw it cost an extra $130 to get the passport, I called the website and she informed me the $67.88 was simply to fill out the forms online. I asked for a refund. She asked if I'd like to receive 25% off to still use the forms. I declined and wanted the full refund. I received an email shortly after stating that the refund will take 5-7 business days. Though I should be receiving a refund, I'm now nervous that the information I provided will be used for anything including identity theft.

  • Initial Complaint

    Date:07/24/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $88 to "process" my US Passport application through *****************************. I care less about the money and more about the information that was taken from me. Is this a reputable website or is it a phishing site?

  • Initial Complaint

    Date:07/23/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used easy form filler for my passport application and was charged $85 and found out after the fact that it was a scam

  • Initial Complaint

    Date:07/23/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Not applicable

  • Initial Complaint

    Date:07/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to apply for a new passport and was directed to a site which appeared to be the way to apply online for a passport. After I filled out the information requested (which included a lot of very personal information which I expected as I thought I was applying for a passport) and paid the required fee, I received an email saying that these were my pre-filled out forms, which now would need to be submitted to actually apply for the passport at an additional charge. This website's "service" appears to be a complete scam to get payment for filling out forms which I now found out are are available for free from the government website directly which I actually thought I was using.

  • Initial Complaint

    Date:07/20/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to renew my passport and clicked into easy-form-filler site as it was the first to show up in a search to renew passport. They disguised themselves as a government site and did not realize my mistake until after I paid $64.88 for nothing but my information for my passport renewal. The site offers no service and portrays to be a gov site. Im concerned. The have all my personal information including ssn, passport numbers and parent, spouse information.

  • Initial Complaint

    Date:07/20/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to renew my passport online because the official passport website indicated that I qualified. However, I ended up on this website instead, thinking I was completing the official form, but it was just an easy-to-fill-out form. Now my personal information is with this business and I am out $88 for completing the form.

  • Initial Complaint

    Date:07/20/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Website portrays itself as a government site that helps you generate a passport renewal form. It has you fill out the form and charges $88 to generate the form. Only then, in the generated form, does it lay out the actual fees for getting your passport and how the REAL payment needs to be submitted to the state department to process your order.Essentially, it poses as a government website, then charges you $88 to generate a prefilled application.

    Customer Answer

    Date: 08/03/2025

    I contacted my credit card provider about the charge and they were able to get them to refund it.

  • Initial Complaint

    Date:07/19/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    fraudlent passport service / scam

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