Complaints

This profile includes complaints for Why Unified Corp's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Why Unified Corp

  601 Cleveland St Ste 160 Clearwater, FL 33755-4103

• 

  Why Unified Corp

  314 S Missouri Ave Clearwater, FL 33756-5805

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/24/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Scam Activity by Why Unified corp. Located at ************************************************** Phone number ************ I am writing to formally report and express my serious concern regarding fraudulent and deceptive practices conducted by Why Unified Corp Which I believe has scammed me.On 10/16/2024 I engaged with Why Unified Corp in good faith ****** their advertisements on Face book and instagram , Based on what appeared to be a legitimate offer. With a video of ***** ******* . Basted on an extensive description of their product and service they promised I was guaranteed to make upwards of $140.000 in a year. If not I was to receive my money back in one year. I sent a payment on 10/16/2024 of $16.612.50 Operating cost plus $6000 to cover the cost of merchandise for a total of $21.612.50 via wire transfer in good faith.They are a Drop ship company who would operate my ****** and ******** store keeping them supplied with branded products However, after the payment was made, I did not receive the promised service. Additionally, my attempts to contact the company through emails and phone calls have either been ignored or met with vague and evasive responses. Or out and out lies it has become evident that this company is operating a dishonest and unethical scam and has been doing it for years. My ****** account was deactivated two times. By ****** for no listings. for the whole year not a ***** was made. On 10/15/2025 I received a disturbing email that I would consider a reprisal for asking for my refund. The email came from a **** ****** there Chief Compliance officer . demanding a copy of my Divers license and a picture of me. I am very concerned. That this could be used for identity theft or could be used for someone to identify me to do harm. They also attempted to associate me to people committing criminal activity

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

  Customer Answer

  Date: 10/30/2025

   
  Complaint: 24058937
  
  I am rejecting this response because:
  
  Sincerely,
  
  **** ********

• Initial Complaint

  Date:10/17/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Was promised a money back guarantee with this company in exchange of my investment of 12k to get this company a start up to double my investment within 1 year no money was made. Im seeking my refund

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:10/16/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for the ************. Gave them over $10,000. I did all that they asked. I even asked for help. They told me to be patient. I requested a refund based on the guaranty. Almost a year now. They told me several times it was approved. I have emails saved proving all of this. They are fraudulent

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:10/14/2025

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We paid nearly $50,000 to whyunified for Amazon stores, etc. we had the promise that we would reach a certain amount in sales or we would receive our money back at the end of a year of service. We never had one sell in the entire time on any platform and our year was up September 9th and they have promised we would get our money back and we have not heard back from them and have called numerous times and they tell us that their compliance team is the only one that can handle this but we can never talk to anyone in the department and they have never reached back out and have been promised they would call over and over again. This is the worst situation weve faced. We gave up nearly $50,000 and nothing that was told happened and we simply want our money back as promised. We need an answer from someone soon!!!

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

  Customer Answer

  Date: 10/31/2025

   
  Complaint: 24014401
  
  I am rejecting this response because:

   

  I am filing this complaint due to the continued lack of response and failure to provide the refund that was explicitly promised by WhyUnified. Despite my repeated attempts to resolve this matter directly with the company, I have received no meaningful communication or resolution.
  
  
  I have contacted WhyUnified on multiple occasions by phone, and each time I am informed that my case must be handled through the ********************** However, there appears to be no direct contact person or reliable means to reach that department. I have complied with all procedures and followed every protocol as instructed, yet I have not received any acknowledgment, update, or resolution from WhyUnified.
  
  
  Each time I call, representatives express apologies and assure me that the matter will be escalated, but no action has ever been taken, and I have never been contacted by anyone regarding my refund. This ongoing lack of response and accountability is unacceptable and appears to constitute a breach of the companys stated refund policy and obligations.
  
  
  I am therefore requesting immediate intervention and resolution, including (1) the full refund previously promised, and (2) a direct communication from WhyUnifieds compliance or management team to confirm and complete this process.
  
  Sincerely,
  
  ***** ****

• Initial Complaint

  Date:10/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We start off with WHY unified in August 2024 after doing a few consultations with them and the promises they made it seemed trusting to go forward with them after paying $12,995 for them to set up a drop shipping store on ****** after speaking to them about this being the best route to make money. Fast forward a few months and having problems with verification on their behalf of products being sold on ****** ******, deactivated our account stating that they cannot verify theproducts being sold. After speaking with my unified about this, they claimed ******* was a better sales channel, even though that wasnt the case in the beginning, it switched all of our sales to *******. After a year of dealing with both ****** and ******* from my unified, we did not make the money back guaranteed they say we would in that year-nowhere close actually. And after a month of fighting with them for a refund that they say they will give you after your year contracts up. Ive had enough every timeI call to speak with someone. It is a runaround about how they cannot verify my ID or it just takes time. It seems more and more like a scam. I have plenty of more emails, but I will attach a few in the service contract. This is the number they have listed that Ive called multiple times. **************

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:10/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have try to collect refund for service that was not delivered. company keep promising to send refund but no contact since 8 months

  Business Response

  Date: 10/29/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:10/06/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up with Whyunified in June 2023 for a drop shipping company. I started an LLC and with their help started an Amazon for $9000. I was guaranteed to make money within the first year or I would get a full refund. After months of dragging their feet and telling me my refund was in process it’s been almost 10 months now and I haven’t received a . Amazon is also involved because it was a drop shipping company using Amazon.
  

  Business Response

  Date: 10/07/2025

  We are writing to inform you that your request for review under the Why Unified Platform Guarantee is currently undergoing an extended compliance investigation.
  As part of our responsibility to uphold the integrity of the Why Unified Platform and ensure consistent standards across our platform, our Compliance and Audit Teams have identified several factors requiring closer examination. These may include unusual account activity, inconsistencies in marketplace data, alignment with our fulfillment and performance protocols, or other operational anomalies. While these indicators do not suggest any definitive outcome, they warrant further review in accordance with our Terms of Service and internal compliance policies.
  
  Review Status
  Our team is currently in the process of analyzing both internal records and external data sources relevant to your account. This comprehensive approach helps ensure that each case is reviewed accurately and fairly. Due to the nature of this process, the timeline may vary depending on the complexity of the findings.
  To keep you informed, you will receive an invitation within 24–72 hours to access our Compliance Dashboard, where you can track the status of your review and receive ongoing updates.

  
  Compliance Questionnaire
  As part of the compliance review process, you will have the opportunity to complete a brief questionnaire within your Compliance Dashboard. This questionnaire allows you to provide additional context that may assist our team in better understanding your account activity and addressing any compliance-related questions.
  Submitting the questionnaire does not guarantee a specific outcome, but it can help inform our investigation and potentially expedite the review process. Once submitted, your responses will be reviewed alongside internal records and relevant external data.

  Customer Answer

  Date: 10/08/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* ****

• Initial Complaint

  Date:10/02/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  10/17/2023 $12000 They were paid to deleiver a dropshipping store I reveived absolutly nothing I have emailed and called for over a year and keep getting told it is in progress I want my refund contact me i will provide any and all proof. Why Unified are scammers and criminals

  Business Response

  Date: 10/07/2025

  We are writing to inform you that your request for review under the Why Unified Platform Guarantee is currently undergoing an extended compliance investigation.
  As part of our responsibility to uphold the integrity of the Why Unified Platform and ensure consistent standards across our platform, our Compliance and Audit Teams have identified several factors requiring closer examination. These may include unusual account activity, inconsistencies in marketplace data, alignment with our fulfillment and performance protocols, or other operational anomalies. While these indicators do not suggest any definitive outcome, they warrant further review in accordance with our Terms of Service and internal compliance policies.

  Review Status
  

  Our team is currently in the process of analyzing both internal records and external data sources relevant to your account. This comprehensive approach helps ensure that each case is reviewed accurately and fairly. Due to the nature of this process, the timeline may vary depending on the complexity of the findings.
  To keep you informed, you will receive an invitation within 24–72 hours to access our Compliance Dashboard, where you can track the status of your review and receive ongoing updates.

  Compliance Questionnaire

  As part of the compliance review process, you will have the opportunity to complete a brief questionnaire within your Compliance Dashboard. This questionnaire allows you to provide additional context that may assist our team in better understanding your account activity and addressing any compliance-related questions.
  Submitting the questionnaire does not guarantee a specific outcome, but it can help inform our investigation and potentially expedite the review process. Once submitted, your responses will be reviewed alongside internal records and relevant external data.
  

  
  

  Customer Answer

  Date: 10/08/2025

  
  Complaint: ********
  
  I am rejecting this response because:

  Your company took my money and did not give me anything whatsoever.  Its been almost a year since you failed to reach you obligations.  I demand a refund immediately. 

  
  Sincerely,
  
  ***** *********

  Business Response

  Date: 10/30/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:10/01/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In August 2024, I enrolled in Why Unified’s Amazon + Amazon Prime program. I paid approximately $16,612.50 for the platform plus an additional $1,800 in product fees. Why Unified’s advertising and sales representatives promised me guaranteed listings, no competition for chosen brands, no upfront product costs, and earnings of at least $10,000 per month, with a refund if the guarantee was not met. Over the past 12 months, my Amazon Seller account has generated less than $200 in total sales. My products have been consistently out of stock or not properly listed, making it impossible to achieve the results that were guaranteed. I also incurred additional monthly Amazon Seller account fees that were not disclosed as “the only fee.” Despite repeated requests, Why Unified has refused to honor its guarantee or issue a refund. I contacted their support multiple times with no resolution. I also filed formal complaints with the FTC and the Florida Attorney General due to these deceptive practices. Numerous other consumers have reported the same unresolved issues on BBB.org and Reddit. This is not buyer’s remorse. This is a matter of false advertising, breach of contract, and failure to honor a written guarantee.

  Business Response

  Date: 10/07/2025

  We are writing to inform you that your request for review under the Why Unified Platform Guarantee is currently undergoing an extended compliance investigation.
  As part of our responsibility to uphold the integrity of the Why Unified Platform and ensure consistent standards across our platform, our Compliance and Audit Teams have identified several factors requiring closer examination. These may include unusual account activity, inconsistencies in marketplace data, alignment with our fulfillment and performance protocols, or other operational anomalies. While these indicators do not suggest any definitive outcome, they warrant further review in accordance with our Terms of Service and internal compliance policies.

  
  Review Status
  

  Our team is currently in the process of analyzing both internal records and external data sources relevant to your account. This comprehensive approach helps ensure that each case is reviewed accurately and fairly. Due to the nature of this process, the timeline may vary depending on the complexity of the findings.
  To keep you informed, you will receive an invitation within 24–72 hours to access our Compliance Dashboard, where you can track the status of your review and receive ongoing updates.

  Compliance Questionnaire

  As part of the compliance review process, you will have the opportunity to complete a brief questionnaire within your Compliance Dashboard. This questionnaire allows you to provide additional context that may assist our team in better understanding your account activity and addressing any compliance-related questions.
  Submitting the questionnaire does not guarantee a specific outcome, but it can help inform our investigation and potentially expedite the review process. Once submitted, your responses will be reviewed alongside internal records and relevant external data.

  Customer Answer

  Date: 10/08/2025

  
  Complaint: ********
  
  I am rejecting this response because:
  

  I still have not received my refund I am entitled to, per the original company guarantee, so I will be pursing legal action until my refund is received. I have already spoken to the president of the company, who escalated my case, this response from Why Unified is a generic response with deceptive language, which they have sent the exact response to multiple other customers on BBB and off. Not accepting this response.

  
  Sincerely,
  
  ****** ******

  Business Response

  Date: 10/30/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.

• Initial Complaint

  Date:09/24/2025

  Type:Product Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  August of 2024 I signed an agreement with Why Unified for them to set up an Amazon store for me and sell products as well as advertise those products. The cost of the program was $28,383. This included the set up of the Amazon store purchase in the products as well as all the advertisement that was to be done for this. The contract states that they were going to make sales of $380,000 a year for us based off of the $28383.00 investment and if they did not meet that then we could get our refund back. Over the course of the year I have monitored this and realized they weren’t gonna come close to meeting that because they would never sell anything for months. They were not selling anything & at the end of the year they had sold a total of about $600. Fast-forward towards the end of the contract, I tried to cancel the contract numerous times they refuse to allow me to cancel it until I threaten legal action. They finally sent me the form so that I could actually make the cancellation. My concern was that they were gonna take money out of my account again for the following year if I didn’t cancel it so I made sure to get that done on time.  I have been requesting a refund form from them for the last month & they have not sent it. They don’t respond to emails. They said that I have to contact them through my dashboard, but they shut down the dashboard because I cancel the account & they will not get on a phone call. They do not let me talk to their compliance department. All emails are sent back, saying you have to log into the dashboard, & when I log into the dashboard says you can’t do anything because your account is cancelled. It’s just circular and they will not send me my money. It is absolutely horrible, review after review after review says the same thing they do not give the money back. They make it almost impossible to get that refund and I saved for years to start my own business. I trusted them because they said they would return the money so why won't they?
  

  Business Response

  Date: 09/29/2025

  We are writing to inform you that your request for review under the Why Unified Platform Guarantee is currently undergoing an extended compliance investigation.

  As part of our responsibility to uphold the integrity of the Why Unified Platform and ensure consistent standards across our platform, our Compliance and Audit Teams have identified several factors requiring closer examination. These may include unusual account activity, inconsistencies in marketplace data, alignment with our fulfillment and performance protocols, or other operational anomalies. While these indicators do not suggest any definitive outcome, they warrant further review in accordance with our Terms of Service and internal compliance policies.

  Review Status

  Our team is currently in the process of analyzing both internal records and external data sources relevant to your account. This comprehensive approach helps ensure that each case is reviewed accurately and fairly. Due to the nature of this process, the timeline may vary depending on the complexity of the findings.

  To keep you informed, you will receive an invitation within 2472 hours to access our Compliance Dashboard, where you can track the status of your review and receive ongoing updates.

  Compliance Questionnaire

  As part of the compliance review process, you will have the opportunity to complete a brief questionnaire within your Compliance Dashboard. This questionnaire allows you to provide additional context that may assist our team in better understanding your account activity and addressing any compliance-related questions.
  Submitting the questionnaire does not guarantee a specific outcome, but it can help inform our investigation and potentially expedite the review process. Once submitted, your responses will be reviewed alongside internal records and relevant external data.

  Customer Answer

  Date: 10/03/2025

  
  Complaint: ********
  
  I am rejecting this response because:

  What do they mean they have to research the matter?  They have been in charge of the account themselves for the entirety of the year so what did they do to the account that could have ruined my good standing?  They managed everything so why were they not maintaining the account in good standing?  And if they were maintaining it, then what exactly are they researching?  We are in good standing with Amazon, so what exactly are they investigating?  I want details because this is a vague answer and another way to drag out the return of my money.  This reply by the business to my BBB complaint was sent on Tuesday stating that they would send me an email 24-72 hours.  Its Friday almost at the end of the day and I still don't have access to my dashboard nor have they sent the email.  I am getting a lawyer.  I am also reaching out to BBB and asking if they are able to help in sending the names of the other people who have also been scammed and filed a complaint.  I have an email date from July 31, 2025 from Ainsley Yatsko stating that they would send me an email to get my refund back in August.  She is supposedly a supervisor there.  Its October and they are still "researching" ways to steal from hard working people.  This is a scam and nothing else.

  
  
  Sincerely,
  
  ****** *****

  Business Response

  Date: 10/30/2025

  Thank you for bringing your concern to our attention. Why Unified processes all account and compliance matters securely through our Compliance Dashboard. Please see attached document.