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Business Profile

Moving Brokers

Swift Shift Van Lines L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Brokers.

Reviews

Customer Review Ratings

3.19

Average of 222 Customer Reviews

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Review Details

  • Lisa G

    Date: 05/26/2024

    This company is a broker which they did not disclose. They use the name Swift when they call so that you think they are the reputable Swift *********************** They subcontracted my personal belongings to another moving company who has an F rating with the better Business bureau and multiple investigations for fraud, theft, damaged property and holding consumers items hostage. I was not aware that my things would be subcontracted out, let alone to such a horrible company. I ended up paying double for my move due to overcharges and still have not received my property. Once they were paid their deposit, which wouldn't straight into their pocket, did not go towards my moving cost, they disappeared and it had no contact with me when I needed help with their subcontractors. Avoid this company at all costs.

    Swift Shift Van Lines L.L.C.

    Date: 05/29/2024

    The customer was made aware our team was there to provide an estimate and assign a team to do the move, our contract states thats what we are being hired to do and our website as well. 

     

    Our team only hires licensed and insured carriers that have been checked and reviewed prior to being used for service. The customer was charged accordingly for the 800 cubic feet used in the moving truck, she SIGNED paperwork agreeing to this and authorizing it is correct and accurate. 

     

    WE were in contact with this customer numerous times per call logs. 

  • Laron C

    Date: 05/24/2024

    Company refused to refund deposit, although I cancelled with text and verbal communication within only a couple of hours. Reason for cancel was being told by initial assistant that they could move me by a certain time and then the person that arranging pickup could not process move that quickly.

    Swift Shift Van Lines L.L.C.

    Date: 06/06/2024

    THE CUSTOMER BOOKED THEIR MOVE ON 5/18 TO MOVE 5/19-5/20 A TWO DAY WINDOW ON THE CUSTOMERS CONTRACT. BOOKING THE MOVE THAT SHORT NOTICE PER CONTRACT FORFEITS THE DEPOSIT IMMEDIATELY.

     

    THE CUSTOMER WAS CONTACTED 40 MINUTES AFTER BOOKING TO LET HIM KNOW THAT WE COULD SERVICE THE MOVE SAME DAY AND THE CUSTOMER REFUSED SERVICES. SO THE CUSTOMER IS NON REFUNDABLE

Swift Shift Van Lines L.L.C. is NOT a BBB Accredited Business.

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