Reviews

Review Details

• Review fromJonathan S

  Date: 07/31/2025

  5 stars
  I had to pack up my home office and bedroom into a rental across town, and most of my gear was electronics and monitors. They brought extra padding and asked exactly how I wanted things handled. My desktop setup made it in one piece, and they even helped reconnect some of the pieces when we arrived. The crew was patient, helpful, and easy to talk to.

• Review fromEmmanuel E

  Date: 07/30/2025

  1 star
  I do not recommend this moving company. Their level of deception and unreliability is alarming. From the onset, **** *******, their agent who wrote me a quote promised to deliver my stuff within three days. He also assured me that Swift ************************************************* have actual trucks that do door to door move. **** told me that if I change my move date from 07/13 to 07/20th, I will be given a discount because they have a partially filled truck that will be leaving OR to ** on that day and so, it will be economical to just have that truck deliver my household items. I agreed and set my delivery date to 07/20. He was very believable and even told me he is a religious minister in training and so, can not be dishonest. Three days to my move, Swift Shift ***************** representative, ******* called to confirm my inventory. He was extremely rude and brash. He will not allow me to speak. I reported this issue to customer service and ***** **** asked me for an updated inventory, which I gave him. He promised to pass it unto customer service for an updated quote. I never received any updated quote. The following day, Movers called and informed me they will be coming for pickup at my home on 07/20, between 2 - 6 pm. On 07/20, no movers came. When I called to enquire, I was told the assigned movers could not make it because they ended up having more inventory than anticipated and so, another mover will be assigned to me the following day. A day wasted. If I had not called, no one would have informed me. On 07/21, movers came to my home 35 mins late. To my greatest suprise, they from Prince moving. My move has been subcontracted to them by Swift Shift. They spent the whole night repackaging and loading my stuff in their truck. Charged me $560 for repackaging and $1300 for additional van space. I paid $1650 in addition to the $1200 I have already paid to Swift Shift and left for NM with my family. We agreed my stuff will be delivered on 07/23. Its now 07/30 with no *** for my delivery.

• Review fromDavid W

  Date: 07/30/2025

  5 stars
  I was shifting from a third-floor walk-up into a place with an elevator, and the move-out part was what worried me most. My couch and bed frame barely fit when I moved in, so I didnt think theyd come out easily. Somehow, the team figured it out without damaging the walls or ******* through it. They stayed patient and handled everything like it wasnt a big deal.

• Review fromScott H

  Date: 07/29/2025

  1 star
  Worst communication I ever experienced. They tell you a different story every time you call from when they will be there to pick your items up, how many packers theyre sending to when you can expect delivery. They contract with people who dont speak English and dont stand by what they tell you. Highly recommend finding someone else.

• Review fromJose L

  Date: 07/29/2025

  5 stars
  This companys movers showed up with everything they needed and didnt need direction. The move was stress-free thanks to them!

• Review fromAndrew A

  Date: 07/28/2025

  1 star
  Avoid at all costs unethical, deceptive, and downright ********** experience with this company was appalling from start to finish. First, I was given a lowball estimate that seemed reasonableuntil moving day arrived. That quote was effectively doubled, even though I wasnt able to take my full original load. It felt like a bait-and-switch tactic, plain and ********* make matters worse, they do not clearly disclose that while they will disassemble furniture for transport, they will not reassemble it at the destination. This is a critical detail they conveniently fail to mention until it's too late to make other arrangements.And the worst partI was harassed by a quality control agent who actually said to me, Shut up and just pay the money. I have never encountered such disrespectful and aggressive behavior from a service provider in my life.This company operates like scam artists, preying on customers during an already stressful time. Unprofessional, dishonest, and completely lacking in basic decency. Do not use this company under any circumstances.

• Review fromThomas M

  Date: 07/28/2025

  5 stars
  This move included relocating my art supplies and a few delicate glass sculptures. I was hesitant to trust anyone with them, but the company offered custom crating and actually built small wooden containers around the most fragile pieces. Everything made it to the new studio without a single crack or chip!

• Review fromHomer G

  Date: 07/25/2025

  5 stars
  I had to clear out my place quickly after a lease ended unexpectedly, and I didnt have time to pack properly. The crew came prepared with extra materials, helped wrap up what I couldnt finish, and didnt make me feel behind. They packed with care and somehow fit everything into the truck on the first try. I didnt expect a rushed move to go this smoothly, but they made it happen.

• Review fromThomas G

  Date: 07/25/2025

  5 stars
  I helped my mom move into a small apartment after she sold her house, and (Richard) was incredible from the moment they arrived. They treated her like family, were patient when she wanted to supervise everything, and helped her feel in control of the process. I’ve never seen movers bring that kind of warmth and respect to a job. My mom felt safe, and that meant everything to me. 

• Review fromTony R

  Date: 07/24/2025

  5 stars
  I had to move my entire home office, which included a bookcase full of legal documents, a 3D printer, and a triple-monitor setup. ***** and **** labeled each power cord with the connected device, used cable organizers to keep everything neat, and wrapped my equipment in anti-static material! They saved me hours of setup time by reassembling my L-shaped desk and connecting all my equipment once they arrived at my new location.