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Business Profile

Computer Software Developers

Zeely Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

Customer Review Ratings

3.82

Average of 303 Customer Reviews

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Review Details

  • Amanda M

    Date: 11/27/2023

    The app is always crashing. I reached out for help I got an email asking me to show what my problem was. I emailed back. With no email back. They took $115 out after I asked to cancel. They are not responding to my emails anymore.

    Zeely Inc.

    Date: 01/03/2024

    Hello Amanda,

    We sincerely apologize for the misunderstanding and inconvenience you've experienced. We've addressed this matter and provided additional details in an email we sent to you. Please check your inbox for further information.

    Thank you for your understanding.

    Best regards,
    Zeely Support

  • Kendra E

    Date: 11/22/2023

    Terrible customer service. I emailed them 4 times that I wanted to terminate my trail and they charged me $119 anyway. I was not able to reach a real person anywhere from there website and there is no phone number. This is a scam. How is a $1 trial turned into $119 and not refunded even though I tried to cancel!?? I wasn’t able to cancel my trial because it didn’t show up in my Apple subscription so I had no way to cancel before the trial period was up. Now they are telling me (via) messenger that I didn’t cancel my trial on time!!!

    Don’t do it!!!

    Zeely Inc.

    Date: 01/03/2024

    Dear Kendra,

    We deeply regret the misunderstanding you've experienced. Additional details have been provided in an email we sent to you. Kindly check your inbox for more information.

    Thank you for your understanding.

    Best regards,
    Zeely Support

  • Fatima N

    Date: 10/29/2023

    Horrible company!They will charge your account even if you cancel or didn't use their services. It says $19 after trial and was charged $59.This company is a scam

    Zeely Inc.

    Date: 01/03/2024

    Dear Fatima,

    We sincerely apologize for the misunderstanding and inconvenience you've experienced with Zeely. We've carefully addressed this matter and provided additional details in an email we sent to you. Please check your inbox for further information.

    Thank you for your understanding and apologies for the inconvenience casued.

    Best regards,
    Zeely Support

Zeely Inc. is NOT a BBB Accredited Business.

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