Reviews

Review Details

• Review fromAiden S

  Date: 09/09/2025

  5 stars
  app helped me cut ad time from hrs to mins. I just connect my WooCommerce store, pick template, and boom vids ready. Avatars r real looking, CTR up a lot.

• Review fromBlake M

  Date: 09/09/2025

  5 stars
  promotion of my services online with Zeely is easy peasy lemon squeezy!!!

• Review fromRob C

  Date: 09/04/2025

  4 stars
  I've used Zeely for several ad campaigns, interface simple, easy to figure it out quickly without training

  Zeely Inc.

  Date: 09/05/2025

  Dear Rob,
  
  Thank you so much for your positive review and for sharing your experience using Zeely! We're glad to hear that you've successfully run several ad campaigns and found the platform easy to use — especially without requiring any formal training.
  
  Simplicity and speed are key pillars of our mission, and it's great to know that the intuitive interface has allowed you to launch campaigns efficiently. We're always working to make the experience even more seamless for small business owners and marketers.
  
  If you ever have feedback, feature suggestions, or questions, we’re always ready to help and support your success.
  
  Warm regards,

• Review fromAdam J

  Date: 09/03/2025

  5 stars
  Zeely like a godsend our marketing needs coz we don't have a full design team but app allows us generate high-converting visuals quickly. Unexpectedly but AI avatars are truly natural, campaigns on insta, facebook now look polished. Support was responsive the one time we had a technical question.

  Zeely Inc.

  Date: 09/04/2025

  Dear Adam,
  
  Thank you sincerely for your wonderful review! We’re truly grateful that you took the time to share your experience with Zeely.
  
  It means a lot to hear that our platform has helped meet your marketing needs — especially when resources are limited and hiring a full design team isn’t always an option. We're thrilled that you found the app intuitive and that the AI-generated visuals, including avatars, exceeded your expectations. Delivering professional-quality content quickly and affordably is exactly what we aim for.
  
  We’re also pleased to hear that your campaigns now look polished across social platforms and that our support team was responsive when you needed assistance — we’ll be sure to pass your kind words along to them.
  
  Your feedback inspires us to keep innovating and improving for users like you. If you ever have additional ideas, requests, or questions, don’t hesitate to reach out — we’re always here to help.
  
  Warmest regards,

• Review fromLogan H

  Date: 09/02/2025

  5 stars
  I run a small e-commerce business and ads always the most stressful part, additionally I don't have extra money for own marketing team, hiring freelancers is expensive for me too. When I saw Zeely I wasn't sure what to expect but the experience truly better than I hoped.
  App easy to use, I connect my store, add a product and within minutes get ad creatives that look like made by designers. The AI avatars surprised me!! The look natural and videos don't feel artificial. Since I started using Zeely CTR improved, I'm generating X3 more leads, and sales have been steady.
  Another pros is the cost savings cuz before I spent hundreds of dollars/campaign on designers, now I handle everything myself in less and with lower costs.

  Zeely Inc.

  Date: 09/04/2025

  Dear Logan,
  
  Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that Zeely has been able to support your business and help relieve some of the pressure that often comes with advertising and creative production.
  
  It’s especially rewarding to know that the ease of use, AI-powered tools, and cost savings have made a real difference for you — and that you're seeing increased lead generation and steady sales. That’s exactly what we strive for at Zeely: to empower small business owners with intuitive, affordable, and effective marketing tools that drive results.
  
  We also truly appreciate your mention of the AI avatars and how natural the videos feel — we’ve invested a lot into making sure the technology enhances creativity without replacing authenticity.
  
  Thank you again for sharing your experience. If there's ever anything more we can do to support you or help you scale further, please don’t hesitate to reach out. We’re honored to be part of your business journey.
  
  Sincerely,

• Review fromChristie M

  Date: 07/24/2025

  1 star
  ABSOLUTE FRAUD. I canceled this account in 2024 and in July 2025 they began billing me again. When I notified them of the erroneous charge, I did not receive a response. There is no phone number and no way to cancel on the app. I received this message from "Nate" online through a scam chat on their app, " I have forwarded cancelation request to our Billing Department. I am closely monitoring the status and will keep you informed of updates." I have already cancelled this so why would they attempt to cancel it again as oppose to stopping their fraudulent charge. I will cancel my credit card. This is a scam and they should be completely shutdown. They run ads without the comments on because they know they are conducting fraudulent business practices. NEVER SIGN UP AND NEVER PROVIDE YOUR ACCOUNT INFORMATION.

  Zeely Inc.

  Date: 07/25/2025

  Dear Christie,
  
  Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and truly regret any frustration this situation may have caused. We take all feedback seriously and are committed to handling each case with transparency and care.
  
  After a thorough review of your account, we’d like to provide clarity regarding the charge in question.
  
  Your subscription was previously canceled, as noted. However, a separate product called the Annual Booster remained active in your account. The Booster is an optional, one-time feature with annual auto-renewal — and since it was not canceled, it was automatically renewed in July 2025 as per its billing cycle. This renewal triggered a charge via the payment method linked to your account.
  
  Once we received your inquiry, we immediately canceled the active Booster and initiated a full refund. This refund has already been processed and the funds should return to your account within 5–10 business days, depending on your bank's processing times. A confirmation of this action was also sent to your registered email address.
  
  We understand your concern regarding the cancellation process. Zeely offers cancellation and support options through our web platform and in-app chat, where you connected with our representative “Nate.” While we don’t offer live phone support, we take every chat message seriously and do our best to follow up through email when needed.
  
  We would also like to assure you that Zeely does not run ads without consent or hide user comments. We are a legitimate platform used by thousands of small business owners and entrepreneurs to create marketing content, run ad campaigns, and grow their online presence. We do not store full credit card information, and all payments are securely processed through industry-standard providers.
  
  We regret any confusion caused by the separate Booster billing and truly hope this resolution — including the full refund — demonstrates our commitment to fair business practices.
  
  If you have any additional questions or require further assistance, we remain at your service and are happy to help at [email protected].
  
  Sincerely,

• Review fromBrooke G

  Date: 07/10/2025

  1 star
  Absolute Thieves. They billed me three times last year for a total of 149.15. I had to have Apple Pay block them from continuing to charge my credit card. Some how they billed me again today - 1 year later even though my account number has changed. Class Action Law Suite Anyone?

  Zeely Inc.

  Date: 07/11/2025

  Dear Brooke,
  
  Thank you for sharing your concerns, and we’re truly sorry for any confusion or frustration this situation may have caused. We appreciate the opportunity to clarify what happened and assist in resolving the issue.
  
  After thoroughly reviewing your account, we can confirm that no charges totaling $149.15 were made by Zeely. Based on our billing records, you initially purchased a monthly subscription for $29.95 and also activated a one-year Booster plan for $39.95. The subscription was canceled, but the Booster remained active and was set to renew automatically after one year, in accordance with the plan's terms.
  
  This recent charge occurred because the annual Booster plan was still active in our system and renewed via Apple Pay. Since Apple Pay can process renewals through virtual payment tokens even when the physical card details have changed, the charge was successfully completed through your linked Apple Pay account.
  
  That said, we fully understand your concern, and as a gesture of goodwill, we’ve already canceled the Booster and issued a full refund. The funds should return to your account within 5–10 business days, depending on your bank or Apple’s processing time.
  
  We want to emphasize that Zeely does not store or directly manage any credit card information. All purchases made through Apple are processed by Apple’s billing system. We also remain committed to transparency and compliance with all applicable consumer protection and billing policies.
  
  If you have any further questions or need additional clarification, we’re here to help. Please don’t hesitate to reach out directly at [email protected].
  
  Sincerely,
  Zeely Support Team

• Review fromKeely A

  Date: 06/23/2025

  1 star
  I emailed them multiple times to cancel my subscription. They not only did not cancel my subscription, but I did not even receive the 2 weeks I paid for

• Review fromKaren B

  Date: 06/06/2025

  1 star
  There's a free trial you have to sign up for to see all of the details/services. Once I saw this looked suspicious/vaporware, I cancelled THE SAME DAY.
  
  They will ignore you until the 7 day free trial is up and then charge you, unless you cancel your credit card.
  
  There is no way to cancel the subscription on the app OR through the APP stores.
  
  DO NOT USE!!!

• Review fromBRANDON S

  Date: 05/20/2025

  1 star
  Signed up for a free trial reached out to cancel within the allotted time frame. 29.99 then added the boost feature didn't know there was additional charge. No one responded to any of my cancellation requests, then finally today after I was charged they don't want to cancel but instead are pushing me to use the products for 2 months at no charge. The product is of no use to me because it doesn't work for my type of business which I explained in the cancellation requests.