Reviews

Review Details

• Review fromBlake M

  Date: 09/09/2025

  5 stars
  promotion of my services online with Zeely is easy peasy lemon squeezy!!!

  Zeely Inc.

  Date: 09/11/2025

  Dear Blake,
  
  Thank you so much for your enthusiastic feedback! We’re thrilled to hear that promoting your services with Zeely has been “easy peasy lemon squeezy” — that’s exactly the kind of experience we strive to provide for all our users.
  
  Simplicity, speed, and effectiveness are at the heart of our mission. It’s wonderful to know the platform is helping you navigate the online marketing space with ease and confidence.
  
  If you ever need help with anything or have suggestions on how we can make Zeely even better, our team is always happy to hear from you.
  
  Wishing you continued success in your business journey!
  
  Warm regards,

• Review fromChris T

  Date: 09/07/2025

  4 stars
  Began using Zeely this year to streamline ads for Facebook and Instagram campaings, was looking for something that reduce time spent and give more flexibility to test multiple ideas.
  Zeel is easy to learn, even for me - person without design background. Shopify integration nice thing, product info pulls directly into the system and setting up campagins much faster. Like for wide library of templates and lifelike avatars, they brought me more engagement on social ads and higher conversion rates. Zeely reduced marktenig expenses

  Zeely Inc.

  Date: 09/29/2025

  Dear Chris,
  
  Thank you very much for taking the time to leave such a thoughtful review and for sharing your experience using Zeely.
  
  We're thrilled to hear that our platform helped streamline your ad creation process, made launching campaigns faster, and supported your goals even without a design background. It's especially encouraging to know that the Shopify integration and template variety brought value to your workflow, and that our avatars and creative tools helped drive engagement and conversion.
  
  We also greatly appreciate your constructive feedback. Every comment helps us improve, and we’re continuously working on expanding our capabilities to provide even more efficiency, flexibility, and ease of use for users like yourself.
  
  Should you ever have further suggestions or run into any issues, please don’t hesitate to reach out — we’re always happy to support you.
  
  Warm regards,

• Review fromRob C

  Date: 09/04/2025

  4 stars
  I've used Zeely for several ad campaigns, interface simple, easy to figure it out quickly without training

  Zeely Inc.

  Date: 09/05/2025

  Dear Rob,
  
  Thank you so much for your positive review and for sharing your experience using Zeely! We're glad to hear that you've successfully run several ad campaigns and found the platform easy to use — especially without requiring any formal training.
  
  Simplicity and speed are key pillars of our mission, and it's great to know that the intuitive interface has allowed you to launch campaigns efficiently. We're always working to make the experience even more seamless for small business owners and marketers.
  
  If you ever have feedback, feature suggestions, or questions, we’re always ready to help and support your success.
  
  Warm regards,

• Review fromAdam J

  Date: 09/03/2025

  5 stars
  Zeely like a godsend our marketing needs coz we don't have a full design team but app allows us generate high-converting visuals quickly. Unexpectedly but AI avatars are truly natural, campaigns on insta, facebook now look polished. Support was responsive the one time we had a technical question.

  Zeely Inc.

  Date: 09/04/2025

  Dear Adam,
  
  Thank you sincerely for your wonderful review! We’re truly grateful that you took the time to share your experience with Zeely.
  
  It means a lot to hear that our platform has helped meet your marketing needs — especially when resources are limited and hiring a full design team isn’t always an option. We're thrilled that you found the app intuitive and that the AI-generated visuals, including avatars, exceeded your expectations. Delivering professional-quality content quickly and affordably is exactly what we aim for.
  
  We’re also pleased to hear that your campaigns now look polished across social platforms and that our support team was responsive when you needed assistance — we’ll be sure to pass your kind words along to them.
  
  Your feedback inspires us to keep innovating and improving for users like you. If you ever have additional ideas, requests, or questions, don’t hesitate to reach out — we’re always here to help.
  
  Warmest regards,

• Review fromLogan H

  Date: 09/02/2025

  5 stars
  I run a small e-commerce business and ads always the most stressful part, additionally I don't have extra money for own marketing team, hiring freelancers is expensive for me too. When I saw Zeely I wasn't sure what to expect but the experience truly better than I hoped.
  App easy to use, I connect my store, add a product and within minutes get ad creatives that look like made by designers. The AI avatars surprised me!! The look natural and videos don't feel artificial. Since I started using Zeely CTR improved, I'm generating X3 more leads, and sales have been steady.
  Another pros is the cost savings cuz before I spent hundreds of dollars/campaign on designers, now I handle everything myself in less and with lower costs.

  Zeely Inc.

  Date: 09/04/2025

  Dear Logan,
  
  Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that Zeely has been able to support your business and help relieve some of the pressure that often comes with advertising and creative production.
  
  It’s especially rewarding to know that the ease of use, AI-powered tools, and cost savings have made a real difference for you — and that you're seeing increased lead generation and steady sales. That’s exactly what we strive for at Zeely: to empower small business owners with intuitive, affordable, and effective marketing tools that drive results.
  
  We also truly appreciate your mention of the AI avatars and how natural the videos feel — we’ve invested a lot into making sure the technology enhances creativity without replacing authenticity.
  
  Thank you again for sharing your experience. If there's ever anything more we can do to support you or help you scale further, please don’t hesitate to reach out. We’re honored to be part of your business journey.
  
  Sincerely,

• Review fromChristie M

  Date: 07/24/2025

  1 star
  ABSOLUTE FRAUD. I canceled this account in 2024 and in July 2025 they began billing me again. When I notified them of the erroneous charge, I did not receive a response. There is no phone number and no way to cancel on the app. I received this message from "Nate" online through a scam chat on their app, " I have forwarded cancelation request to our Billing Department. I am closely monitoring the status and will keep you informed of updates." I have already cancelled this so why would they attempt to cancel it again as oppose to stopping their fraudulent charge. I will cancel my credit card. This is a scam and they should be completely shutdown. They run ads without the comments on because they know they are conducting fraudulent business practices. NEVER SIGN UP AND NEVER PROVIDE YOUR ACCOUNT INFORMATION.

  Zeely Inc.

  Date: 07/25/2025

  Dear Christie,
  
  Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and truly regret any frustration this situation may have caused. We take all feedback seriously and are committed to handling each case with transparency and care.
  
  After a thorough review of your account, we’d like to provide clarity regarding the charge in question.
  
  Your subscription was previously canceled, as noted. However, a separate product called the Annual Booster remained active in your account. The Booster is an optional, one-time feature with annual auto-renewal — and since it was not canceled, it was automatically renewed in July 2025 as per its billing cycle. This renewal triggered a charge via the payment method linked to your account.
  
  Once we received your inquiry, we immediately canceled the active Booster and initiated a full refund. This refund has already been processed and the funds should return to your account within 5–10 business days, depending on your bank's processing times. A confirmation of this action was also sent to your registered email address.
  
  We understand your concern regarding the cancellation process. Zeely offers cancellation and support options through our web platform and in-app chat, where you connected with our representative “Nate.” While we don’t offer live phone support, we take every chat message seriously and do our best to follow up through email when needed.
  
  We would also like to assure you that Zeely does not run ads without consent or hide user comments. We are a legitimate platform used by thousands of small business owners and entrepreneurs to create marketing content, run ad campaigns, and grow their online presence. We do not store full credit card information, and all payments are securely processed through industry-standard providers.
  
  We regret any confusion caused by the separate Booster billing and truly hope this resolution — including the full refund — demonstrates our commitment to fair business practices.
  
  If you have any additional questions or require further assistance, we remain at your service and are happy to help at [email protected].
  
  Sincerely,

• Review fromBrooke G

  Date: 07/10/2025

  1 star
  Absolute Thieves. They billed me three times last year for a total of 149.15. I had to have Apple Pay block them from continuing to charge my credit card. Some how they billed me again today - 1 year later even though my account number has changed. Class Action Law Suite Anyone?

  Zeely Inc.

  Date: 07/11/2025

  Dear Brooke,
  
  Thank you for sharing your concerns, and we’re truly sorry for any confusion or frustration this situation may have caused. We appreciate the opportunity to clarify what happened and assist in resolving the issue.
  
  After thoroughly reviewing your account, we can confirm that no charges totaling $149.15 were made by Zeely. Based on our billing records, you initially purchased a monthly subscription for $29.95 and also activated a one-year Booster plan for $39.95. The subscription was canceled, but the Booster remained active and was set to renew automatically after one year, in accordance with the plan's terms.
  
  This recent charge occurred because the annual Booster plan was still active in our system and renewed via Apple Pay. Since Apple Pay can process renewals through virtual payment tokens even when the physical card details have changed, the charge was successfully completed through your linked Apple Pay account.
  
  That said, we fully understand your concern, and as a gesture of goodwill, we’ve already canceled the Booster and issued a full refund. The funds should return to your account within 5–10 business days, depending on your bank or Apple’s processing time.
  
  We want to emphasize that Zeely does not store or directly manage any credit card information. All purchases made through Apple are processed by Apple’s billing system. We also remain committed to transparency and compliance with all applicable consumer protection and billing policies.
  
  If you have any further questions or need additional clarification, we’re here to help. Please don’t hesitate to reach out directly at [email protected].
  
  Sincerely,
  Zeely Support Team

• Review fromJessie N

  Date: 06/30/2025

  1 star
  Canceled and they continue to charge my card. I do not know how they have not been shut down by now. I canceled back in May and they are still running 2.31 charges

  Zeely Inc.

  Date: 11/01/2025

  Dear Jessie,
  
  Thank you for taking the time to share your feedback. We’re truly sorry to hear about your concerns and want to assure you that we take matters related to billing and account management very seriously.
  
  After conducting a thorough review of our system, we were unable to locate any active subscriptions or user accounts registered under the email address provided in your review. It’s possible that the charges may be linked to a different email or account, and we’d like to investigate this further to help resolve the situation.
  
  To proceed securely and efficiently, we kindly ask that you reach out to us directly at [email protected] with any additional information you may have (such as the first six and last four digits of the card used, a billing screenshot, or an alternative email if applicable). Our support team will prioritize your case and ensure that any unrecognized or unauthorized activity is addressed promptly.
  
  We value transparency and accountability and are committed to ensuring a fair resolution. Thank you again for bringing this to our attention, and we look forward to assisting you.
  
  Sincerely,

• Review fromKeely A

  Date: 06/23/2025

  1 star
  I emailed them multiple times to cancel my subscription. They not only did not cancel my subscription, but I did not even receive the 2 weeks I paid for

  Zeely Inc.

  Date: 11/01/2025

  Dear Keely,
  
  Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been to feel unheard after your cancellation request.
  
  We’ve carefully reviewed our system and, unfortunately, were not able to locate any active subscriptions or support requests associated with the email address provided in the review. It’s possible that the subscription was created under a different email or payment method.
  
  We’d sincerely appreciate the opportunity to investigate this further and resolve the issue promptly. Please reach out to us directly at [email protected] with the email address used during signup or any related transaction details. Our team is ready to assist and ensure this matter is fully addressed.
  
  Thank you again for your review, and we hope to have the chance to make things right.
  
  Warm regards,

• Review fromAlisa S

  Date: 06/22/2025

  1 star
  This App/company needs to be immediately shut down from stealing peoples' money. I was scammed today and see that they are known for running a fake business

  Zeely Inc.

  Date: 11/01/2025

  Dear Alisa,
  
  Thank you for taking the time to share your feedback.
  
  We’re truly sorry to hear that you had a frustrating experience. At Zeely, we take all concerns regarding billing and account management very seriously, and we’re committed to resolving any issues in a timely and transparent manner.
  
  After reviewing our internal records, we can confirm that the subscription associated with your email address has been successfully canceled, and all applicable charges have already been refunded. We sincerely apologize for any confusion or inconvenience this situation may have caused.
  
  Zeely is a legitimate platform trusted by thousands of entrepreneurs and small businesses. Our goal is to provide accessible and effective AI-driven marketing tools that empower users to grow online. We never take accusations of unethical conduct lightly and remain fully committed to fair business practices.
  
  If you have any further questions or require additional assistance, please don’t hesitate to reach out to us directly at [email protected]. Our team is here to help and would be glad to provide any additional clarity.
  
  Warm regards,