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Business Profile

Portable Buildings

ShelterLogic Corp.

Reviews

Customer Review Ratings

4.54/5 stars

Average of 125 Customer Reviews

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Review Details

  • Review fromDavid T

    Date: 11/06/2022

    5 stars
    My order (Your order # is: CA254951) was placed with Christina way back on September 22, 2022. I received it a couple of days later but hesitate to review something that I have not used so at the time I would only be able to review the shipping which is out of Christina's control.
    When I was on the website to try to find the correct cover for my Gazebo, I could not find one that I was sure would fit. A call to Christina solved my dilemma. Christina was very pleasant, helpful and efficient during our conversation. I have now put the cover on my Gazebo, it fits as intended. I am very pleased with my cover and with excellent customer service provided by Christina. I will not hesitate to recommend Shelter Logic to others or to order from them again if the need arises.
    *****

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ****** 
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromKimberley M

    Date: 11/05/2022

    5 stars
    So impressed how Christina went out of her way to help me find something that was out of stock in ******* She even drafted an order for me to make it easier. Very happy with the service!

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ********** 
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromMichael F

    Date: 11/04/2022

    5 stars
    Emailed Customer support merely to inquire about a broken part for my shed. Christina Damiano responded promptly and sent me the broken part at no charge - I was so surprised by this. This is REAL customer service. Thank you so much Christina!

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ********  
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromStephen L

    Date: 11/03/2022

    5 stars
    Thanks to both Danielle and Lee Ann of Shelter Logic, for their courteous, knowledgeable, and helpful assistance. Much appreciated. ******* ** ******

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ********  
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromCharles L

    Date: 11/03/2022

    5 stars
    Christina was very patient & helpful. She answered our questions & resolved our problem quickly.

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ******** 
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromIan M

    Date: 11/03/2022

    5 stars
    Christina was very polite and helpful, a pleasure to deal with.

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ****
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromJulie B

    Date: 11/01/2022

    5 stars
    Thank-you Christina D******, what a wonderful customer service representative you are! Quick efficient and hassle free.

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ****** 
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromLinda C

    Date: 11/01/2022

    5 stars
    Called to report missing part and a damaged part. Christina D. was very kind and helpful. She ordered the problem parts and they are being shipped out tomorrow.
    It was a pleasure talking with her about our issues, and I am very happy with how quickly we will have our parts and be able to complete the assembly of our gazebo. Thanks again!

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ****** 
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromMarci W

    Date: 11/01/2022

    5 stars
    I've been using Shelter Logic greenhouses in a box for about 10 years. Love them.
    This last year I changed my garden area around and had my oldest 20' unit tied down to a fence - not real secure. Needed a rope and grabbed one from there. Oops! A huge gust of wind hit it, and it went flying! The crash landing practically sheared off one side.
    Called the company with a list of damaged parts, and they got them ordered for me, and they are on their way to me now. They charged be a really reasonable amount. They were real nice to work with over email and the phone. I love working with companies like Shelter Logic!

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ****** 
    We are very happy to see that you are pleased with our service and your unit. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
  • Review fromLawrence R

    Date: 11/01/2022

    5 stars
    Rachel S*** was just excellent in assisting me with my installation questions on my new unit and ordering new door glides for my 30-year-old shed.

    ShelterLogic Corp.

    Date: 01/13/2023

    Hello ********,
    We are very happy to see that you are pleased with our service. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!

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