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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    Customer Review Ratings

    4.32

    Average of 418 Customer Reviews

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    Review Details

    • Charlene T

      Date: 02/13/2023

      Had a fantastic experience using this company for a security video camera installation. Technician was courteous, friendly, professional, and quite knowledgeable. Would use this company again!

    • Susie B

      Date: 02/11/2023

      The service was exceptional...very knowledgeable technician.. .highly recommend Ontech!!...the technician installed the simplisafe system for **...

    • Jan F

      Date: 02/10/2023

      Jan F

      Date: 02/10/2023

      Have had two experiences with On-Tech Services and both times the Technicians did a great job. Both installations were great, both Technicians were professional and services were as expected.

      OnTech Smart Services

      Date: 04/03/2023

      On February 17, 2023, we received your review, dated February 10, 2023, filed with the Better Business Bureau.You said you had two orders fulfilled by OnTech and you expressed your satisfaction with both.Thank you so much for feedback. We are pleased that we were able to meet your needs.

    • Marc B

      Date: 02/10/2023

      Marc B

      Date: 02/10/2023

      Was having issues with my smart thermostat and hired OnTech to assist with them (and assist with installing a part I was advised by smart thermostat manufacturer that I needed to fix the problem). Technician for OnTech arrived on-time and was very knowledgeable and professional; explained why the part would probably not work but offered to install it anyway, and also provided an alternate option and explained why the alternate option would probably work better. Also took his time to check everything before proceeding with any work, and as a result he found an even better way to resolve the problem much quicker. Very happy with service call and with OnTech!

      OnTech Smart Services

      Date: 04/03/2023

      On February 16, 2023, we received your review, dated February 10, 2023, filed with the Better Business Bureau.You said that your OnTech technician assisted with your smart thermostat.Thank you for reaching out; were glad that your experience was a good one. We strive to provide excellent customer service and its gratifying to hear that our technicians are succeeding.

    • Albert F

      Date: 02/10/2023

      Albert F

      Date: 02/10/2023

      OnTech inside sales were very helpful in helping me set up my security system and recommended a 1 hr consultation that would be paid for if I use there installation. Consultation worked out great and I requested and received the same technician for installation of the equipment.

      OnTech Smart Services

      Date: 04/03/2023

      On February 16, 2023, we received your review, dated February 10, 2023, filed with the Better Business Bureau.You said that your OnTech advisor was very helpful in recommending and installing your equipment.We are truly gratified that your experience was a positive one. We strive to provide excellent customer service and were pleased that your experience was a positive one.

    • Cheryl R

      Date: 02/09/2023

      Cheryl R

      Date: 02/09/2023

      The technician was friendly, knowledgeable, and solved my problem. I was so grateful for his ability to assess the situation immediately and solve the issue. I will recommend this company to everyone I know.

      OnTech Smart Services

      Date: 04/03/2023

      On February 16, 2023, we received your review, dated February 9, 2023, filed with the Better Business Bureau.You expressed satisfaction with your OnTech experience.We are gratified that your experience with us was a pleasing one. Thank you so much for your feedback.

    • Betsy O

      Date: 02/08/2023

      Betsy O

      Date: 02/08/2023

      I have been more than pleased with the quality of work, customer service, and expertise on security systems by the OnTech Service Technician. I have had technicians back to my condo twice since purchasing the security system. Both times when I called I was told they could be at the condo the very next day...even on a Sunday. Both times the OnTech Service Technician did not leave until I was satisfied. My learning curve on security systems has been steep. They have been so patient with me and addressed each of my concerns.

      OnTech Smart Services

      Date: 04/03/2023

      On February 16, *****, we received your review, dated February 8, 2023, filed with the Better Business Bureau.You expressed satisfaction with your experience working with OnTech Smart Services.We are gratified that you were pleased with our technicians work, and we appreciate your feedback. We strive to provide excellent customer service and we are contented that your experience was a positive one.

    • patricia s

      Date: 02/07/2023

      the young man who installed my Nest thermostat did an excellent job and was very kind and cheerful, not only was he very efficient and knowledgeable he made the installation feel like a friend was here doing it for me.

    • LIZ T

      Date: 02/06/2023

      The tech went above and beyond and he is really appreciated. I would use them again as needed.

    • Tim J

      Date: 02/06/2023

      My technician was very very nice and helpful and very knowledgeableI felt very comfortable and got top quality installation.

    OnTech Smart Services is NOT a BBB Accredited Business.

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