Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.33/5 stars

    Average of 423 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMark P

      Date: 07/09/2025

      5 stars
      Very good professional clean installation that worked well. WE are located between ******** and *****, ****** on the edge of both ************** and when TV signals changed from Analog to Digital we were in an area where the signal was just too weak from either market but ONtech had the solution Thanks to ONTECH
    • Review fromKen C

      Date: 07/05/2025

      5 stars
      I had a great experience! There were some quirks about our house that made the installation obnoxious, and they were extremely helpful and professional.
    • Review fromRobin N

      Date: 06/22/2025

      5 stars
      We had **** from OnTech at our house to do the SimpliSafe installation. He was very knowledgeable, answered all our questions, got us involved as to where the cameras and motion detectors should go. He explained some other products that we could get from SimpliSafe. These products did not include installation, so he was only telling us for our own good and not because he could get additional work. I would definitely use OnTech again if I needed something installed. He was awesome.
    • Review fromBlanca S

      Date: 06/21/2025

      5 stars
      I had a good experience with OnTech. The installation went smoothly and the installer was friendly, efficient, and answered all my questions. They are a bit expensive, but I used them because with my Ring purchase I got free installation.
    • Review fromStacey H

      Date: 06/19/2025

      5 stars
      Very good at confirming appointment time, updating technician arrival time and the technician was very polite, respectful, helpful, and patient. Overall really good communication and very very good service.
    • Review fromDM E

      Date: 06/10/2025

      5 stars
      Overall excellent service, from easy scheduling and professional assistance over the phone. To easy tracking of techs arrival. To very pleasant, knowledgeable technicians. I will use again.
    • Review fromMichael H

      Date: 06/09/2025

      5 stars
      Third time I have used the service; will use them again.
    • Review fromElaine J

      Date: 06/09/2025

      5 stars
      This company was great on the phone, to the point, and informative...The Technician Really made it happen efficiently , with consideration of my home, me, and just did a great job......Probably the best company I have had in a very long Time...Thank you OnTech
    • Review fromKathryn F

      Date: 06/02/2025

      5 stars
      ****** with OnTech did an outstanding job setting up my security system. This is the second time he has set up a Ring system for me and I am just as pleased this time as the time before. He took extra time working to get everything just right!
    • Review fromPatricia B

      Date: 05/22/2025

      5 stars
      Great company to work with. The scheduling was easy with a very friendly staff. The tech, ****** assigned to my install was fantastic. He was very professional, pleasant to work with. He was very respectful of my home cleaning up the containers once installed. He explained the system to my understanding. I would highly recommend using the company. The service experience was great

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.