Reviews

Review Details

• Review fromEmily B

  Date: 08/04/2025

  1 star
  I hired Anywhere Rooter to repair the pump on my well. I was quoted $5400 for the work (to replace the pump and was told I needed an exterior tank, which in the 60+ years the well has been in place there was never a need for an exterior tank). They also said that it would come with a 10-year warranty. Turns out I didn't need the exterior tank ($2700) and it ended up being an electrical issue instead. Throughout the entire repair to the electrical I was never given quotes on cost. In my mind, the $2700 tank I already paid them would more than cover the electrical. It took them 4 visits and other parts needed to get the well running. I called numerous times to get the updated costs/warranty info. When I was finally sent an invoice it was not itemized but was $200 less then what I already paid them, and said it was only a 5-year warranty, not 10-year originally quoted. I asked for that $200 to be refunded and they told me that it was a 4% credit card charge, interestingly this charge was never mentioned previously. When I expressed my dissatisfaction, they started calling me names and telling me I was being unreasonable to work with. I said that this was shady and unethical business practices to which they started telling me that I was the one that was shady. They said they were going be nice and give me the 10-year warranty but since I was so hard to work with, they were rethinking this offer. Honestly dont expect to hear back from them. They didnt live up to anything they said or promised thus far. And honestly, not sure I would use them again anyway. Just save yourself time and stress and do not use this company. They are liars, have unethical business practices, no transparency to pricing, didn't clean up after themselves, and at the end, came up with bogus pricing and was very unprofessional when challenged. In the end I do have a working well but have had the most disappointing stressful unsatisfactory experience working with this company.

• Review fromBryan O

  Date: 07/10/2025

  1 star
  I would avoid this company. My experience was frustrating, expensive, and handled poorly.* They quoted me $1,045 thinking it was a much bigger project than it was. In the end it was a simple **************************************** $1045 * Called twice to dispute the charge--no callback the first time, and second time manager just "gathered info". Nothing resolved thus far.* Wasted 19 hours waiting for workers: late the first day, no-show the second, very late the third.* After 18 hours of waiting, I tried to cancel and cut losses. A *** lied and said someone was en route--another *** called 30 min later saying the tech was still cleaning up a different job.* The plumbers did fine, but it wasn't a difficult job.* I walked away feeling ignored, misled, and taken advantage of. Very incoherent company.

• Review fromLinda R

  Date: 06/26/2025

  1 star
  Never use Anywhere Rooter. They are afflicted with Brothers Plumbing. I called Brothers; they sent Anywhere. High pressure sales & prices that are astronomical!! Definitely target senior citizens!! Tried to cancel with in less than 8 hours only to be told permits already pulled & they had a signed contract! Set me up with Greensky to cover the cost. Promised no payments for 6 months. Had to call & continuously fight to get the postponement of payments. Extremely disappointed with Anywhere! Never ever use them!!

• Review fromSally H

  Date: 06/14/2025

  1 star
  DO NO USE THIS COMPANY! I called them for a client's house where we needed the sewer to be cleaned & rescoped. They told me over the phone they would do this for $124.99. When they showed up (2 hours late) ****** they said I should do the $1700 ******* sewer service. I refused. I asked them to just do the regular cleaning we talked about and ***** proceeded to clean the sewer line. They were about to leave and I asked specifically "you're going to re-scope it, right?" And ***** said, "YES". They there were about to drive away and I asked AGAIN about re-scoping. They said they "don't have the camera on the truck" and would be back the next day. They left and I was still charged my card $129. They never came back the next day. I called the office and they said their $124.99 cleaning doesn't include re-scoping the line, but they could do it for another $250! I argued with them over the phone explaining that's why I picked them, because they offered the clean & reascope over the phone for $124. I guess you get what you pay for. DO NOT USE THEM!

• Review fromT. H.

  Date: 05/26/2025

  1 star
  Just a simple pvc pipe fix for the spigot out front. Showed up 2 hours after the estimated appt time. I called and they blocked my number. I verified on someone elses phone. Quoted me $1200. I of course said no way, and I was charged $138 ($124 + tax) and then a 4% charge for using a credit card. He and billing lady had quite the amusing laugh at misfortune. The boss then called and proceeded to be rude. "Great" business

  Anywhere Rooter, LLC

  Date: 05/28/2025

  You are always welcome to refuse any repairs. You did, however, agree to the service charge when you scheduled the appointment. A credit card fee is standard across all businesses. 

  T. H.

  Date: 05/31/2025

  It's not about the money. It's how I was treated as a customer. I waited at my house 2 hours past the 4 hour window, and couldn't get anyone to answer my call. Even to cancel. I called Rapid Neighborhood Plumbing, only for you to show up. I should have been notified of the 4% charge before the appt was confirmed, and when i was charged a tax i was laughed at. As if, he was charging me the tax and the 4% just to make more money off me. Then the "boss" proceeded to talk to me in a condescending tone and tell me how a ****** search works. I also paid $70 to get the job done compared to $800 - $1200. If it was up to me, you'd no longer be in business. I do appreciate your response though.

• Review fromAmir A

  Date: 05/20/2025

  1 star
  Dont waste your money. This is what they installed in my sink and stood by it. Its a flexible p trap. If you dont know, 2 seconds of googling is a flexible p trap/drain okay to use will tell you this is a half baked solution.Started leaking 24hrs after install. I already have someone coming to fix this and they refused to give any money back. $400 completely wasted.

• Review fromDan Z

  Date: 05/09/2025

  1 star
  DO NOT BITE THIS COMPANY! We were having a back up in our main line and contacted them to come out and clear it. They were unable to clear it with a snake, so they recommended a power flush of the main line. They were looking to charge$1800 for this. We said no because we couldn't afford it up front. They then had someone come out to run a camera down the main line to diagnose the problem. They started there was a 'severe break' in the main line. To fix, they would need to break out our driveway to dig down to the break and fix it. Then, pour new concrete. They were looking to charge$9000 for this. I asked them to provide the recording of the video to me, and they didn't. We got a second opinion from a local plumber who knew of this company very well as scam artists and unethical. The local plumber cleared our main line within 20 minutes of arriving in site and charged $100. Anywhere Rooter is a crooked company. DO NOT CALL THEM!

• Review fromAaron S

  Date: 04/21/2025

  5 stars
  ****** showed up and was really helpful. He helped me get the water turned off and also found the source of the leak which was in the unit above me. He also gave us information on how to start the restoration process. I would definitely recommend this company they were friendly and helpful.

  Anywhere Rooter, LLC

  Date: 04/22/2025

  Thanks for your kind review and your business!

• Review fromAnn S

  Date: 04/14/2025

  5 stars
  These guys were resposive to an inconvenient clogged pipe. The office staff was professional, understanding, and efficient; the plumber and follow-up pipe camera guys courteous and effective. This company is deserving of the highest rating.

  Anywhere Rooter, LLC

  Date: 04/18/2025

  Thank you for your kind words and business!

• Review fromTracy G

  Date: 04/11/2025

  5 stars
  ******* was quick to arrive and got our issue resolved promptly. Had a late night emergency, he was able to get us functional again. Pricey but worth it given the severity of the matter.