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About

About This Business

Malwarebytes is a global cybersecurity company delivering endpoint protection, privacy and threat prevention solutions worldwide. Built on decades of experience as the last resort to find and eradicate the latest malware, Malwarebytes is now trusted by millions of individuals and organizations to stop threats at each stage of the attack lifecycle, secure digital identities and safeguard data and privacy.


We're on a mission to protect your devices and identity, no matter where you are, how you work and play, or the size of your wallet.

BBB Accredited Since: 1/15/2025

Years in Business: 17

Products and Services

We offer a suite of solutions to protect users across their digital lives, including Malwarebytes Premium Security, Malwarebytes Privacy VPN, Malwarebytes Identity Theft Protection and Malwarebytes Personal Data Remover. We also have our free browser extension that stops scams, ads and trackers, Browser Guard, and a free Digital Footprint Scan that reveals what data is exposed. All solutions are listed and available via Malwarebytes.com. 

Business Details

BBB File Opened:
5/17/2013
Business Started:
6/10/2008
Business Started Locally:
6/10/2008
Business Incorporated:
6/10/2008
Type of Entity:
Corporation
Alternate Names:
Malwarebytes Inc.
Business Management:
Mr. Marcin Kleczynski, CEO
Ms. Ashley Stewart, Public Relations Director

Additional Contact Information

Principal Contacts
Mr. Marcin Kleczynski, CEO
Customer Contacts
Mr. Marcin Kleczynski, CEO
Ms. Ashley Stewart, Public Relations Director
Additional Websites
x.com/malwarebytes

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Donna H

    "Worst company ever to deal with. They are nothing but a big run around." ... Read full review

  • Linda S

    "I have used Malwarebytes on my laptops for at least a decade, in the beginning a free version, then a paid version and now have two laptops, each with Malwarebytes ***s - one has the ultimate identity protection; the other one is protection through the *** but I use that Windows 10 laptop as a spare only, no banking or transactions on it. I like that I can change/update my location and have privacy, block advertising and feel safe to be on the internet in 2025 when there seems to be data breaches all the time." ... Read full review

  • Kip E

    "Malwarebytes is the WORST software I have ever encountered. I just spent two hours trying to get a ***** 5 seat premium license reactivated and I have valid invoice, reference number, and all else showing it is good until 06/05/2026." ... Read full review

View all Reviews

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