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Business Profile

Computer Software Developers

Malwarebytes

Reviews

Customer Review Ratings

3.26/5 stars

Average of 81 Customer Reviews

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Review Details

  • Review fromMary A

    Date: 05/26/2026

    2 stars
    Malwarebytes does little to maintain confidence and trust when:1. they do not respond to customer service phone calls (two phone numbers are posted online and neither is manned by Malwarebytes)2. charge two different prices for mobile and laptops I do not appreciate the lack of support from a company that bills itself as top of the line in responsiveness and customer focus, and in consumer protection.
  • Review fromMassimiliano B

    Date: 04/14/2026

    5 stars
    I've been using Malwarebytes from the very start on macOS, on iOS (where I was a beta tester in REMOVED)... and in the past on Windows too (a system I no longer use, although I still have MWB installed on an old PC) what can I say? It's perfect... since I've been using it, what's malware? I've no idea, I can't even remember Uso Malwarebytes sin dall'inizio: su macOS, su iOS (dove sono stato beta tester in REMOVED)... e in passato anREMOVEDsu Windows (un sistema REMOVEDnon uso pi, anREMOVEDse ho ancora MWB installato su un vecchio PC) REMOVEDdire? perfetto... da quando lo uso, cos' il malware? Non ne ho idea, non me lo ricordo nemmeno
  • Review fromJohn S

    Date: 04/01/2026

    5 stars
    Malwarebytes has protected my laptop for well over ten years without any problems or cyber attacks getting through. Also regular newsletters keep me well informed of cyber threats to be aware of. I would highly recommend this product to others.
  • Review fromMichael C

    Date: 03/30/2026

    5 stars
    Malwarebytes is the best you can get no hassle no trouble just full protection
  • Review fromKimberly G

    Date: 03/20/2026

    5 stars
    After many robo calls and spam emails I decided to have Malwarebytes take a look at my online presence. You would be surprised at how much info is out there. As I am a senior tech isn't easy to navigate. They had their customer service check in on me daily till I was familiar with the site and all questions answered. I feel well protected. The last thing we need at this age is to have our identity stolen and lose everything.
  • Review fromBurton S

    Date: 03/01/2026

    1 star
    I have purchased a Family Ultimate Subscription and have spent days trying to add devices without success. I am a 94 year old graduate engineer and find the instructions confusing. Is the free malwarebytes app on the device to be added to my subscription to be removed first or is it to be used to accept the invitation?I an using this BBB system to communicate to them because I cannot do so any other way. I get the two minute code to add the the new device, but there is no instructions about which device is to be using it or how top use it. I am more than willing to pay for the service which is rather expensive, but think there should be at least a little customer service with it. There has been none.
  • Review fromJoan T

    Date: 02/24/2026

    1 star
    I have been going round and round with Malwarebytes. They have not resolved my issue. I have requested a $99.00 refund. So far I have not received it. REMOVED
  • Review fromWilliam H

    Date: 02/17/2026

    5 stars
    No more problems since i switched to them and I don't have to do anything.
  • Review fromBobby M

    Date: 02/13/2026

    4 stars
    I feel that Malwarebytes is truly protecting my online activities. It stays up to date daily, and the dashboard is easy to navigate. I use it on both my PC and cell phone.
  • Review fromMs. K.

    Date: 02/13/2026

    5 stars
    Best protection yet to come. I have been using this for a while now and I have no complaints.

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