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Super.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Important information

  • Customer Complaint:

    BBB’s file for Super.com was created in June 2018. A review of complaints was completed in February 2025. Complaints on file concern issues with reservation changes and subscription enrollment.


    BBB encourages consumers to review the company’s links below. For information about Super+ Membership, please review Super+ membership Terms, specifically Membership cancellations and Membership fees, Payment, and Renewal. For information about changes or cancellations to reservations and refunds, please review Super Travel Service Terms, specifically the changes or cancellations section.


    https://www.super.com/legal#superplus-1
    https://www.super.com/legal#supertravel-1


Complaints

Customer Complaints Summary

  • 1,611 total complaints in the last 3 years.
  • 855 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Super.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

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