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Business Profile

Loan Acceleration

Flex Pay (formerly Uplift)

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.63

Average of 921 Customer Reviews

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Review Details

  • Kenneth B

    Date: 09/26/2023

    Recently paid off my loan with uplift missing just one payment and I paid it off in full and now they won't approve me for another loan! This company is a total joke!! I hope your company goes down in flames!!!

  • Orlando A

    Date: 09/15/2023

    My payment alerts stop! They sold my account for ******. I tried to rectify the problem, to no avail they would not even speak to me. My credit score dropped by 77 points!!!!! They Suck!!! don't utilize this company.

  • John A

    Date: 09/09/2023

    They will report wrong information to your credit. You try to call and get it fixed and your just on hold for hours and never get a response. You email them and you get a automatic responds back that has nothing to do with your question.

  • Kemberly C

    Date: 09/06/2023

    I booked a flight with frontier using this app. About an hour later I realized I put the wrong return date for my flight. I quickly cancelled the flight but didnt think to contact uplift. After numerous attempts and back and forth emails and chats I still havent been able to stop the payments and get a refund. Frontier says Im a no show even though I had confirmation of the canceled flight. Uplift said I didnt have enough information and they needed information from frontier. I had already provided that. Now Im stuck paying on two flights that too takes over $400 when it should have only **** $200. UPLIFT CUSTOMER SERVICE AND FRONTIERS CUSTOMER SERVICE SUCK!!! DONT USE EITHER IF YOU CAN ACOID THEM. THE WORST. If I could give them a negative Rating I would.

  • Niki b

    Date: 08/31/2023

    This is worst company ever takes you 45 minutes to talk to anyone then if you can el your trip they don't refund all your money I would definitely not use uplift

  • MD W

    Date: 08/04/2023

    I keep getting text from uplift but I never open an account with them how is it that I owe them money

  • Elias N

    Date: 08/02/2023

    Keep getting denied to unable to verify information or something. Even though I was verified during pre-approval for $8500 lol very odd

  • Samantha M

    Date: 08/02/2023

    This app is a scam!! Do not use!!! The app is forever under maintenance so it does not work. They keep your information and you can not delete

  • Shae R

    Date: 07/24/2023

    They disabled my account because said my account is linked to an account in negative standing. Then they said they know the account doesn't belong to me but they just can't let me open another account. I'm not linked to anyone and they can't tell me who. How do you doable me because of someone else. I paid my account and no one is linked to my account. This company is just awful!

  • Benjamin F

    Date: 07/11/2023

    Total scam - do not for any reason have anything to do with this company. I paid in full and then 3 months later was sent to collection with no notice. I was on auto pay and received an email saying that I had made my last payment. Then out of nowhere - sent a collections. They refuse to answer any questions or respond to me in any way. When I got a hold of customer support they hung up on me. I paid all my bills and on time. Total scam

Flex Pay (formerly Uplift) is BBB Accredited.

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