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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.08/5 stars

Average of 365 Customer Reviews

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Review Details

  • Review fromJeanette J

    Date: 03/31/2025

    1 star
    Why can't I give zero stars? They complain about not using your real name but have no problems with other members harassing you and trying to doxx you for not agreeing with them. I*** * ******* ****** ** *********
  • Review fromDavid O

    Date: 03/18/2025

    1 star
    Absolutely awful. I had the app. for OVER 10yrs, The ONE day my elderly dog gets lost, I make a post. Within 2 hours, my account gets suspended for a fake name?!?!?! I sent a review request and they keep asking for me to fwd. the request from the email i used signing up? I send it to ALL my emails, and resubmit from ALL of them. After a week of back and forth -THEY STILL HAVENT DONE ANYTHING. My dog is gone and they were 0 help, actually more a hinderance, with time spent. For nothing, my name was accurate. WHY did this happen and how hard is it to show compassion and pick up a phone these days?
  • Review fromJames H

    Date: 03/18/2025

    1 star
    I don't recommend this site. A friend made what ******** said was an anonymous report on a Nextdoor member of the review team for rude and disrespectful comments to people. Nextdoor said the problem was taken care of but soon after the Nextdoor team member and his friends started harassing her. Tell your friends to stay away,
  • Review fromJames M

    Date: 03/09/2025

    1 star
    I've messaged several times. Last message I posted actual copy of posted guidelines that you provided that states we can set up a post how we want. Yet I reported someone trying to force us to change it. So they directly violated your rule as you posted it! But they're still posted and two more of my comments on same post are deleted? This is beyond harassment at this point. This is 5 or 6 times ive attempted to get answers and been ignored. No return messages **** hours? Thats what you claim to do? I see you guys have lots of complaints already for the biased moderation that is left unchecked on the ********************* website along with a harassment complaint to Maricopa County attorneys for your retaliating for me filing a complaint for you guys letting the vet posts stay up repeatedly after reported and clear violation of several of your guidelines yet you denied to remove it despite being advised it was illegal and a danger to the ****** labeling her a killer on the posts. It's libel, slander, harassment, disrespectful..that's at least 4 things that the word "killer" used to describe the vet and posted with her photo!? fits for being against your own guidelines!? Yet you didn't remove it. You removed mine instead again. So now all these messages and copies of the posts can also get turned in. Ive never seen such a blatant disregard for enforcing your OWN rules even with an example that you gave saying exactly what the rule was!? But obviously she's a friend of someone controlling moderation.And you allowed it to continue repeatedly. Lets see how many different comments we can come up with so they can get the full scope of your harassment ever since I turned in the info to the sheriff?. I told you guys I was serious. There's real world consequences for such actions? Isn't that why you are upset with me already? And then you continue to harass anyways? I won't continue to be penalized for following your own posted rules.....
  • Review fromCharles J

    Date: 02/21/2025

    1 star
    I signed up back in November and immediately started receiving threatening emails! I only had the app for about two weeks before I deleted my account. To this day am still receiving AI emails calling me names and accusing me of different things. Really ******* me off! I can tell they're AI because of the roboted language that is used. I could tell right from the get go that I should have never opened that app.
  • Review fromPaul S

    Date: 02/03/2025

    1 star
    Nextdoor is the last place you want to be if you care about free speech. I joined it a few months back and within 3 weeks they asked me to become a moderator, to approve posts, etc... Within a week or so of becoming a moderator they started sending me threatening and very NON-inclusive messages basically telling me to stop using my own ethics and views when approving posts and that I had use THEIR views. Such a complete joke. I deleted the app right after that. Don't even waste your time with their garbage if you have a brain and are capable of critical thought. They don't want to include critical thinkers. They want mindless sheep who only do as they are told.
  • Review fromNancy G

    Date: 02/02/2025

    1 star
    My friend had a thread going about cleaning up an area where the homeless vets were and helping homeless vets. There were people wanting to get involved and then next door shut down the conversation by calling it "disrespectful". They banned my friend for 30 days and punished me by putting me on "read only" so I cannot post and cannot comment. There have been several people asking what happened to my friends post about the homeless, they all wanted to help, but since Nextdoor had me silenced, I couldn't respond. I have since learned that Nextdoor allows people to be monitors who have personal opinions and if they make a complaint, nextdoor automatically shuts people down without getting both sides. The decision is totally biased and unfair.
  • Review fromEllen C.

    Date: 12/08/2024

    1 star
    Next door is unethical and violates the American people's basic rights to freedom of speech. They banned severe health and safety concerns from the community. Next door has no format to leave a review of their site. If I could I would give them a rating of zero and shut the website down it's misleading the American people that they can share the goings on in their communities.
  • Review fromTerryl A

    Date: 12/03/2024

    1 star
    I was message by ***** s of West side he claimed that I was spamming people because I was posting about ******* and **** and my posts would be deleted for one that is illegal. So for them to allow bullies on their platform they just need to shut down immediately. I had to deactivate my account because of him Not cool or funny.
  • Review fromLeah K

    Date: 11/17/2024

    1 star
    Nextdoor, which is supposed to be for the community does the exact opposite. The moderator (s) have a problem with post about crimes and criminals. The area we live in has never been this bad and there is cause for concern. And to their dislike it's connected politics. It's clear the moderators are Liberal, Progressives, far left whatever you want to call it. Personally I have had many posts and replies taken down and have been suspended for as long as a month. The moderator has gone as far as calling me a "domestic terrorist" I guess me being a Republican/***** supporter they think they're in their rights. I wouldn't expect anything different then Liberals have a meltdown because they can't handle any opinion that's different from theirs. After reading alot of the complaints it seems I'm not the only one having a problem. These people aren't mediators, they're activists. Taking down posts or comments that should stay up, unfortunately they're to sensitive and haven't learned how to act like adults, no matter their age.

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