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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.09

Average of 364 Customer Reviews

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Review Details

  • Marcus M

    Date: 09/17/2025

    Nextdoor Ads / Pro Account Nextdoor makes it extremely easy to charge my credit card for their **************** but nearly impossible to cancel the plan, remove my payment information, or speak to a live representative.I attempted multiple times to cancel my subscription and remove my card through their website, but the options are either hidden or unavailable. There is no clear Cancel Subscription button, and no reliable customer service phone number. I had to escalate the issue to my bank (*****), who ultimately removed my card to stop future charges.This practice feels predatory and misleading. Customers should not have to go through their bank just to stop recurring charges. The company should provide:A clear, accessible way to cancel subscriptions online.The ability to remove payment methods without replacing them.A direct way to contact a live customer service representative.Desired Outcome:Immediate cancellation of my account.Written confirmation that no further charges will occur.Assurance that Nextdoor will make subscription cancellation and payment removal more transparent for future customers.

  • Gabriel M

    Date: 09/15/2025

    I canceled my subscription with Nextdoor three months ago and they continue charging me with no reason. When you call them to start the advertising service they respond and start charging you immediately and when you try to cancel its a nightmare.

  • Dana r

    Date: 09/10/2025

    Horrible app! Since their "revamp" my 7 year old acct was suspended pending name verification. They then DELETED almost ************************* the Buy and Sell section. When my acct was reactivated, they apologized and said I would have to manually recreate each listing! I started doing so, and after recreating about 15 of the 200 household items for sale listings, Nextdoor then RE-suspended my acct claiming "spam" infractions. They then denied my appeal! Garbage app. Waste of time. Nothing on my "news" feed but left leaning, toxic political garbage and people dumping their pets. Im done??

  • Amir B

    Date: 09/04/2025

    I CANT STAND THE NEXTDOOR WEBSITE. THEY GET MAD BECAUSE YOU VOICE YOUR OPINION. THEY WANTED ME TO GIVE THEM MY ID BECAUSE I DONT USE MY REAL NAME. IM SEEKING LEGAL ACTION TOWARDS THEM.

  • Jose M

    Date: 09/04/2025

    This app is a great resource to communicate with your neighbors when used correctly but some of those assigned to moderate seem to be as biased as those that break the community rules. Case in point, I have been flagged for simply asking simple questions to other neighbors and my comments/questions get removed. I am not saying I am innocent but even when I follow the rules I get flagged and now I got suspended. Unfortunately this app is filled with a cesspool of bigots and misinformation spreaders including its moderators. I would suggest avoiding this app.

  • JARED B

    Date: 09/03/2025

    obtained my information illegally. and not soliciting their product to me I never gave them anything. Didnt even know the existed until after they stole my information Answer me this Nextdoor. Why would i trust you with anything if your first step is to be malicious

  • Andrew M

    Date: 08/28/2025

    The Nextdoor platform censors political content selectively. Left leaning political material is not removed despite nearly all commenters saying this is not the platform for politics. However if it's political and right leaning it is censored.

  • Gary T, H

    Date: 08/24/2025

    I tried to sign up for Nextdoor.com and it wouldn't let be do anything. It has my email wrong and won't let me correct it. It wants me to add my Faves but won't let me put in the key words I chose, because it only goes to Driveway Repair and no further past the letters Driveway, but it had my Faves as Taxi Stand. I tried to put in *********, but doesn't go past Driveway Repair in the list of their approved Faves. It won't let me cancel my account. Now that I've read the reviews, which I should have done before I trying to use this forum, I would not have even tried to be a member of this Flashiest-Marxist-Communistic forum!!!!!! Oh, and it won't let me post these comments without giving it a STAR! I don't want to give it even one star, because it does NOT deserve even one star!

  • Ryan A

    Date: 08/21/2025

    My account was illegally suspened over 9 times for "spam" which is false I appealed moderators offering the same business through out my appeal. Vontact nextdoor and local police 2 different ********* info has been stolen and leaked by nextdoor.Its costed me thousands of ********** contunies to happen. Working with a lawyer

  • Rob K

    Date: 08/18/2025

    Horrible and evil platform that censors conservative views. It's run by far-left Marxists. They advocate for every imaginable culturally Marxist ideal, including the legalization of pedophilia. The last straw for me is the moderators defended an illegal alien convicted of child molestation. Nextdoor is full of perverts. Very likely, Nextdoor will wither on the vine and join the ranks of other once-popular but now irrelevant platforms, like *******.

Nextdoor.com, Inc. is NOT a BBB Accredited Business.

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