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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08/5 stars

Average of 365 Customer Reviews

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Review Details

  • Review fromMARK G

    Date: 10/07/2025

    2 stars
    A post about me but more about the local Moderator rewriting a Group banner to change the look to discourage visitors. Plus ****** *. posting to **** on my page to let everyone know about the Moderator's habits and to deter people from coming to my page. Both actions Against their Community Guidelines.****** *.Lone Oak **** I see hes closing the other group because there mustve been another moderator that changed the name and banner and was posting messages contrary to ____s very MAGA-centric position. For reference, here is the previous group that says its closing, so those considering joining this one can see what posts will be like from **** and decide if its a fit before they do. Look specifically for ____s posts.
  • Review fromKathryn R

    Date: 09/28/2025

    1 star
    I am reporting ************ for discrimination. Someone posted an inflammatory political post on the Evergreen Colorado Nextdoor app and the moderators refuse to remove the post. I am reporting them for bias against Democrats as they leave all the **** posts up and suspend Democrats.
  • Review fromRobert B

    Date: 09/27/2025

    1 star
    Posted a ******* **** photo and added text saying RIP Patriot. Also posted a photo of ***** signing to send national guard troops to ******* with text saying Thank you Mr. ********** Plus I posted facts of each state that practice no time limits on late-term abortions. I was suspended. Too many Karens and commercials on this app. These liberal Karens spend their whole day there bashing Floridas governor / ***** / Bondi/ list goes on and on. Bye bye nextdoor.!
  • Review fromJames L

    Date: 09/26/2025

    1 star
    Title: Breach, Sextortion, Account Deletion, and Harassment Nextdoor Users, Contact Me I am a retired San **************** Department veteran with over 33 years of service, and I am posting this to document what happened to me and to invite others who have experienced the same treatment to join in consolidated ************* Nextdoor account was breached internally, my information accessed, and I was targeted in a sextortion attempt. After that, my account was deleted without my consent, making it impossible for me to defend myself or retain key evidence. I was then subjected to harassment enabled by moderators and staff.I have taken 37 pages of reviews to preserved evidence showing this was not an external hack but an internally enabled breach. What happened to me is consistent with many other BBB reviews describing: Accounts deleted or suspended without due process (see ****** R 09/21/25). Personal information obtained or misused illegally (see ***** B 09/03/25). Repeated suspensions, data leaks, and financial harm (see **** A 08/21/25). Account deletion tied to unsafe situations and harassment (see ****** M 07/05/25).This is not a customer service issue. This is criminal misconduct that must be investigated.If you have experienced breaches, account deletions, misuse of your information, or harassment tied to Nextdoor, please contact me directly at: go ***************** where I will be setting on my homepage links to file actual criminal complaints against these individuals Together we can consolidate cases and bring complaints to the ***, the California Attorney General, the ***, and local law enforcement. Criminal action is possible when evidence is pooled.
  • Review fromDmitri R

    Date: 09/21/2025

    1 star
    This is the most biased site available. The site is operated by a bunch bigots that use their platform to slander you then delete your account rather than defend yourself.
  • Review fromMichael M

    Date: 09/21/2025

    1 star
    Hello, to whom it may concern. I would like to speak with the administrator who took down my post. My post was to notify our neighbors of a crime, which this one is only a third degree by RCW9A.56.050, as well as other charges that could be placed. I never public shammed the individual(s), and or anyone on this platform for that matter. All I wanted from the beginning was the water bottle returned, with an in person apology. To take down my post without talking to me, deleting as you please. How is this sort of behavior acceptable, as I now feel shammed for calling out a thief. Yet other posts in regard to theft, murder, etc.. are still active! Please talk with people, before only taking actions without any real reason. Try to be a human with morals, ethics and values. This makes me feel like you (NextDoor), are ok with the criminal behavior of the individual(s). If you all had been reading the post, youd see i only responded to 2 personal messages. One of which already had been stolen from by the same individual. So why should this type of thing be allowed or accepted? The other personal messages being his mother, requesting I take the video(s) down. Yes, once water bottle and apology completed. Hopefully we can find a conclusion or proper resolution without all the childish games on social platforms. Personally I am deleting the app, as I dont see a benefit to your services to self or the community. Thank You, for your time in regard to the matter,
  • Review fromNiel F

    Date: 09/20/2025

    1 star
    I used to enjoy the app in the city of *********,NV the Inspirada Neighborhood. I had no problems with the moderators. In the city of **************, ************** I'm on my 5th Suspension. I believe there is one moderator with HER radar on me, and swinging her rent a cop stick for all to feel. I've asked each time for feedback to get info on what I'm doing to break the rules, I get nothing. My hope fo not r this app is that it fails soon as it seems it won't take suggestions to improve.
  • Review fromMarcus M

    Date: 09/17/2025

    1 star
    Nextdoor Ads / Pro Account Nextdoor makes it extremely easy to charge my credit card for their **************** but nearly impossible to cancel the plan, remove my payment information, or speak to a live representative.I attempted multiple times to cancel my subscription and remove my card through their website, but the options are either hidden or unavailable. There is no clear Cancel Subscription button, and no reliable customer service phone number. I had to escalate the issue to my bank (*****), who ultimately removed my card to stop future charges.This practice feels predatory and misleading. Customers should not have to go through their bank just to stop recurring charges. The company should provide:A clear, accessible way to cancel subscriptions online.The ability to remove payment methods without replacing them.A direct way to contact a live customer service representative.Desired Outcome:Immediate cancellation of my account.Written confirmation that no further charges will occur.Assurance that Nextdoor will make subscription cancellation and payment removal more transparent for future customers.
  • Review fromGabriel M

    Date: 09/15/2025

    1 star
    I canceled my subscription with Nextdoor three months ago and they continue charging me with no reason. When you call them to start the advertising service they respond and start charging you immediately and when you try to cancel its a nightmare.
  • Review fromDana r

    Date: 09/10/2025

    1 star
    Horrible app! Since their "revamp" my 7 year old acct was suspended pending name verification. They then DELETED almost ************************* the Buy and Sell section. When my acct was reactivated, they apologized and said I would have to manually recreate each listing! I started doing so, and after recreating about 15 of the 200 household items for sale listings, Nextdoor then RE-suspended my acct claiming "spam" infractions. They then denied my appeal! Garbage app. Waste of time. Nothing on my "news" feed but left leaning, toxic political garbage and people dumping their pets. Im done??

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