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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.09/5 stars

Average of 365 Customer Reviews

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Review Details

  • Review fromMichael M

    Date: 05/05/2025

    1 star
    Nextdoor is a completely one-sided neighborhood site. The moderators are completely unaware of different point of views and the minute something is posted that they disagree with or they "feel" that is against their political views they block or suspend your account. If it wasn't for double standards they'd have no standards at all.Nextdoor is run by people who basically set up a site for transplanted whiners, complainers, and gripers and are more than happy to enable these sad people. I won't be back to listen to Nextdoor or their unhappy, sick residents.
  • Review fromEvan S

    Date: 05/03/2025

    1 star
    Can I leave -1 stars? My Mother passes away and I list a bunch of things for my Father and they suspend me because apparently I posted something twice. Their system provides me an image of why with nothing but blanks which tells me it is a Next Door system issue, nonetheless, they tell me I posted something twice. FB catches that for you, not pathetic nextdoor. They suspend me again, this time for a WHOLE YEAR. No one replies back any longer even though I provide proof and reason for their error in judgement and in the event they are correct, their system does not have a search to see if you have posted something already. My eyes get tired scrolling and I am trying to sell things for my widowed father!see what has already been posted and your platform doesn't have a search capability. If you dont believe me about my mom just search **** Kay ******* Please, I am begging you. Nothing I have done has been egregious and any double post would be an honest mistake. I haven't spammed anyone, I haven't used any questionable language, I haven't misrepresented anything that I have sold. Nothing. Next Door is a horrible evil company with customer service that will ban not only you for being on the platform, but from ever emailing them again. 15 replies ignored after giving me canned replies and ignoring details I provide them. NEXT DOOR = EVIL
  • Review fromJack T

    Date: 05/02/2025

    1 star
    These people have my email; have my official name and i believe phone number. I gave them nothing. They stole everything and said "welcome to your account."Do not know how they got this information. I take a lot of precautions and preventative measures to prevent fraud. These are top tier fraudsters
  • Review fromDavid W B

    Date: 04/26/2025

    1 star
    I used next door for my area in ************* nc ***** and I have a **** name I go by and they ended my profile saying because of my name.I'm against Terrorism and living a life where I had to use social media to mention to people I needed social media to keep myself safe but they won't even let me login or create a new profile for my protection and everyday life.I'm being discriminated by more then people to close to and people don't realize the harm they are doing in communications to everyone.I don't trust social media in ******* because the risks involved with Terrorism and misrepresentation I have more worth then they have in theor lives but they don't treat people right.I'm taking this as advice Told them I wouldn't need their teams that it's not right If anything happens to me I blame social media sites I've been on
  • Review fromJerry T

    Date: 04/19/2025

    1 star
    Corporate speech control infiltration of every community. They dont allow any speech they consider political even when it obviously is locally relevant. They say they allow free political speech in their groups but when you do so they will penalize and cancel your account. They use ANONYMOUS moderators who harass and silence your speech. Anonymity breeds bias. And since this is a corporate for profit company you can imagine who they choose as their moderators! F this app.
  • Review fromAnne R

    Date: 04/18/2025

    1 star
    No response now and bad customer service response before, to a very valid safety concern. I do not recommend to anyone especially those with a safety concern (they require personal information including legal name and address)
  • Review fromKrystal C

    Date: 04/14/2025

    1 star
    If I could leave 0 stars I would. This website is filled with racists who defend other racists. I posted about a chief of police officer of ********** parish ********* who told a black man he needs to get back to the fields and not only was my posts taken down 3 times, but the majority of the people came to his defense. I appealed multiple times but the moderators are also racists. They claimed I WAS THE DISCRIMINATORY ONE! Welcome to *********. This website is trash and you might as well not sign up unless youre looking to connect with your local klan member.
  • Review fromRabbits W

    Date: 04/14/2025

    1 star
    They actually kicked me off because of my name. Can I really help with my parents name me? And they kicked me off for that and then wouldn't allow me to change it in any way. It says to click on appeal but you can't. I hate this app I will never use it again.
  • Review fromEdie B

    Date: 04/08/2025

    1 star
    I was suspended for 12 days for posting informational links on tariffs. Apparently, they consider information on economics to be political and you're supposed to post those in "groups". There was no warning, no notice, just an arbitrary decision. I'm an independent voter, so I don't take sides on politics, only issues. I always post my research to share my sources, which tend to be neutral. I could understand if I was posting hateful insults, but I don't do that, even when others do. I digress, though, my point is explaining the economics of tariffs isn't political, it's educational. I think the reaction to my post was unwarranted and I feel like it was trying to silence facts and information that doesn't follow their narrative. They want to keep people uniformed. They only allow 300 characters, which wasn't enough to fully explain my position. I'm not really good at condensing statements. Lol.Again, it certainly feels like they're trying to censor information by calling information from experts on economics political. Their action will only help me break my addiction to social media platforms. I can't say I'll even miss it and will probably just remove myself from their platform completely. It's not like it brings joy or happiness.
  • Review fromHope S

    Date: 04/02/2025

    1 star
    Horrible. Bias moderators. Only based on opinion. Never ever again.

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