Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08

Average of 358 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sandra M

    Date: 07/05/2025

    I was suspended once for alerting the community to an unsafe situation with a poster on next-door. And just today I was deleted indefinitely because I posted the screenshots and the information regarding a child molester.A young girl was trying to get babysitting gigs while she still lives with her child molester father. Please please please do your background before you send your child to somebody. You don't know. This girl is telling people she's a military wife, which is not true. She is telling people that she has many years of babysitting, which is not true, and when I called her on some of the lies that I found in several different posts, she got defensive blocked me, and then sent her mother after me. That's when I did even more digging and found The arrest record of the father for molesting children under the age of 14. Next-door is very unsafe and it could get you killed or hurt and there are no due overs when it's regarding our children.

  • KIM B

    Date: 07/02/2025

    ******* *********, WLA North, a new (1-2 weeks) member of Nextdoor is a self proclaimed PC control officer, who entraps, harrasses, stalks & colludes with Nextdoor to silence any critics of ************* majority rule decision makers. I posted information about ******* ********, L.A. politician inciting gang members in LA **** to rise up & commit violelence against our peace officers, this can include SMPD. ******* **'d me directly, (I have the emails) when I realized her intentions, I kindly cut her off. I posted an opinion history piece about how socialism can start here. There are 1000's of us in this community discussing the **** Palisades Fire, overdevelopment, crime in L.A., & ************************** etc. Their are many people outside of SM who chime in on our conversations. Most people take comments & other peoples views in stride, ******* isn't one of them. Not only did she come after me, she attacked others commenting on my posts. Strange & unhinged behavior. We are all part the the fabric of L.A. As of 6/27 & 28/2025, her profile clearly states the names of her last 4 victims, I'm number 5. I question her agenda & why she decided to make me her next victim. She reminds me of "****** *******". Honestly, I don't really know if she lives in SM. Judging from all of the reviews about nextdoor, they clearly condone harassment of members who don't line up with their DSA values. ******* ******** needs to be investigaded.

  • David J

    Date: 07/01/2025

    I tried to post an inspirational message or life-story each day and have done this for quite some time. Many people were fond of those messages and responded positively. I was careful to not post anything with an overt or subliminal political or religious connotation. ND removed 5 of my posts, saying they violated their "Spam Policy" and put my account on Read Only until I would sign an agreement on ****. NOTE: These posts were similar or identical in essence and content to many other of my similar or same posts they left up.I was totally confused and truly wanted to understand the 5 W's and the * so I wouldn't continue to post unwanted material. I have conveyed that to them in every step I've taken with them.I appealed the decision and was denied with a referral to their Guidelinesspecifically the Spam Section. I was still totally confused and asked for clarification on how my inspirational messages were Spam? The response I got was "someone had complained", they were Spam and could "potentially inflict harm on others", with another reference to their guidelines on Spam and a request to sign an agreement. Now, I was even more confused as to how inspirational messages could inflict *******, I again asked for clarification and again received a referral to their Spam Guidelines and instructions to read and sign an agreement with them on ****. No answers to my questions.I again requested clarification and was responded to by a different lady with a different title, with the same instructions. I asked her to define how my posts were considered Spam and received NO response. After appx 1 week, I asked her to escalate my request for clarification and enlightenment and received NO response from her, either. After now waiting now over 1 month, I have still received NO response.

  • Cj C

    Date: 06/29/2025

    This is the absolute worst app. In theory I thought it be a wonderful tool. In practice it the worst experience and a total waste of time.

  • Lauri S

    Date: 06/25/2025

    I dealt with Nextdoor with a B2B relationship. They tried to s**** me - a one person company - out of $1,000 that they were contractually obligated to pay. A lousy $1,000 that was in writing!That told me all I needed to know about their ethics and I believe, certainly generated some bad juju for ******* I'm very well connected in one of their chosen markets, they used me a lot to make connections. But not after this experience and I KNOW that it hurt them and cost them - by far - more than a lousy $1,000. Stupid, stupid people.And the guy that did it had been, supposedly, a friend! I mean, I attended their baby shower; he took care of my dog level friend. What an AH.Very questionable priorities and ethics IMHO.

  • JOHANNA K

    Date: 06/19/2025

    nextdoor.com suspended my account without giving me reason.have tried to contact them but never received a reply. have items for sale on this website

  • Reki K

    Date: 06/18/2025

    Nextdoor is worst app ever. They try to this neighbor app, but if you are not MAGA or right winger dont join it. Its very biased and app reviewers joint into conversion to stir animosity amongst neighbors. If you want to have an intelligent conversation dont join this. Theyre ***** loving idiots, so tells you everything.

  • Bob S

    Date: 06/17/2025

    This social network is run by censoring commies! They're worse than ******* on what's tolerated for opinions. I got censored for bashing ***** for delivering packages to wrong addresses. The concept of this type of network is a good idea but someone needs to launch an uncensored version of ************* be driven into non existence.

  • Bri M

    Date: 06/16/2025

    They hire and allow racism and will delete your post ones you call them out on it

  • Mike C

    Date: 06/13/2025

    more hard hitting I'm a rare conservative voice on Nextdoor, and my political posts have sent the liberal crowd into a frenzy. Predictably, they sling insults and namespathetic but amusing. What I didn't see coming was Nextdoor's team pulling a sneaky move, tweaking my settings to slap me with a 30-day posting ban. These cowards can't handle a shred of logical debate, so they resort to silencing free speech with underhanded tactics. At least Bluesky let you know it is liberal, whereas Nextdoor pretends to be neutral. Disgraceful.

Nextdoor.com, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.