Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.09/5 stars

Average of 264 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrian S

    Date: 06/05/2025

    1 star
    Has abandoned direct support channels and its impossible to reach anyone regarding concerns about unhelpful anonymous posts that have started appearing on the site to rig up engagement or usage metrics.
  • Review fromyvette b

    Date: 06/01/2025

    1 star
    i made a post on nextdoor with a link to these reviews because they all similar the moderators are bias and do not follow the guidelines when voting to remove posts. they do not allow everyone to voice their opinions. only the ones that they agree with. it is not welcoming to all and if you have different beliefs or opinions or practice they will target you and remove every single comment and post that you make. they tell you to just post in the groups and not the main feed but the "controlling community" post similar in the main feed and it is perfectly fine. they act like bullies that have been given a little power over others in the community and they abuse it. there was a lead/ reviewer that would reply a laughing emoji on a comment or post right before he voted to remove it. after i complained about it i lost my access to view reactions on any comments or posts. everybody else on the site can see what peoples reactions are to my comments or posts but not me. it is only good to find lost dogs and local handy men.
  • Review fromVale A

    Date: 05/31/2025

    1 star
    Racist people moderate the posts and they bully people with different beliefs until they leave. Its not fair and very one sided. They allow people in the community to vote on removing posts but they team up to remove whatever they dont agree with. The leads and reviewers know what to report it as and they do not follow the guidelines when voting.
  • Review fromSierra F

    Date: 05/26/2025

    1 star
    Ableist bigots.They will support doxxing of disabled people. They will support and aide police and local elected officials to target and harm community members. They do not care about anyone or any harm they add to the world.
  • Review fromRalph J

    Date: 05/18/2025

    1 star
    This site is so stupid. Just today I wanted to read a post and they say I can't read it. Why have the post if it can't be read? Also we are usually interested in our own town and not towns far away. The concept was good in the beginning but now it is almost useless.
  • Review fromChristine B

    Date: 05/18/2025

    1 star
    This social media platform allows the reputation of a person or a business to be destroyed with misleading false information from mistaken grieving clients looking for someone to blame for their loss. They allow them to distort the truth and continue to bash the business and the professional. I rarely go on social media but was alerted by a client to the post. I attempted to make an account to let the truth come out. I have the records, which are unable to be altered, in front of me. The dates and notes of what was said or done of precisely what happened. I finally post the truth (or to be fair to the griever, another version of the story) then my info gets removed fueling the griever/basher more. Because my information got removed, it must therefore be incorrect and that is why it was removed. Initially I tried making an account for the place I work and then got banned because it was not my legal name. Then I used my real legal name and got banned first because I was not local enough to be able to post because I am not 'nextdoor". So, I used the name that I use at work which is my maiden name. I am a professional and got married after I was working for a few years, I did not want to change the name that everyone knew me as. I get paid and my insurance is under this name which is a very common and legal practice. The moderators indefinitely suspended me because it was not my real legal name. I am not social media savvy and just want the bashing of the place that I work to stop. This app breeds hatred and really shows the bad side of humanity. With all the support of her friends, the poster is fueled to spread more misinformation. There needs to be some way to protect innocent people/businesses from attacks like this. To make matters worse, I have gotten no response from NextDoor but I am still getting e-mails of people responding to the post and have no way to see what is being said. Please help me stop platforms like this or at least have them be held accountable.
  • Review fromPatricia A

    Date: 05/12/2025

    1 star
    Racist racist and racist. If anyone stands against racism they just ban you. Its a racist community with racist moderators and the whole thing is basically a sham for hate and bias. I stood up to the racists who went after a post by a Spanish person. These animals were like a pack of wild hyenas. Apparently mods are quite okay with that. But standing up against it and you're banned. This site is nothing more than a melanin hating and shaming site from h*** Why are all my neighbors assholes? And why do the mods align with this behavior? Oh well, better things to do. Such a stupid app with even dumber mods. Stay away unless you REALLY hate yourself and everyone else.
  • Review fromMichael M

    Date: 05/05/2025

    1 star
    Nextdoor is a completely one-sided neighborhood site. The moderators are completely unaware of different point of views and the minute something is posted that they disagree with or they "feel" that is against their political views they block or suspend your account. If it wasn't for double standards they'd have no standards at all.Nextdoor is run by people who basically set up a site for transplanted whiners, complainers, and gripers and are more than happy to enable these sad people. I won't be back to listen to Nextdoor or their unhappy, sick residents.
  • Review fromJack T

    Date: 05/02/2025

    1 star
    These people have my email; have my official name and i believe phone number. I gave them nothing. They stole everything and said "welcome to your account."Do not know how they got this information. I take a lot of precautions and preventative measures to prevent fraud. These are top tier fraudsters
  • Review fromDavid W B

    Date: 04/26/2025

    1 star
    I used next door for my area in ************* nc ***** and I have a **** name I go by and they ended my profile saying because of my name.I'm against Terrorism and living a life where I had to use social media to mention to people I needed social media to keep myself safe but they won't even let me login or create a new profile for my protection and everyday life.I'm being discriminated by more then people to close to and people don't realize the harm they are doing in communications to everyone.I don't trust social media in ******* because the risks involved with Terrorism and misrepresentation I have more worth then they have in theor lives but they don't treat people right.I'm taking this as advice Told them I wouldn't need their teams that it's not right If anything happens to me I blame social media sites I've been on

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.