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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08/5 stars

Average of 358 Customer Reviews

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Review Details

  • Review fromRyan A

    Date: 08/21/2025

    1 star
    My account was illegally suspened over 9 times for "spam" which is false I appealed moderators offering the same business through out my appeal. Vontact nextdoor and local police 2 different ********* info has been stolen and leaked by nextdoor.Its costed me thousands of ********** contunies to happen. Working with a lawyer
  • Review fromRob K

    Date: 08/18/2025

    1 star
    Horrible and evil platform that censors conservative views. It's run by far-left Marxists. They advocate for every imaginable culturally Marxist ideal, including the legalization of pedophilia. The last straw for me is the moderators defended an illegal alien convicted of child molestation. Nextdoor is full of perverts. Very likely, Nextdoor will wither on the vine and join the ranks of other once-popular but now irrelevant platforms, like *******.
  • Review fromANITA A

    Date: 08/16/2025

    1 star
    I thought I was running an ad for a specific amount of time for a special. I recently took back over our bookkeeping and discovered they were billing me monthly even more than the agreed upon price. Then I tried to find how to stop the payments. Finally, I found when to end the ad. Again I have been billed. I contacted my bank, sent them the backup and blocked them.Can't find any customer service, their "maze" of "help" is a joke and designed to just give up. Haven't seen my ad run but at the beginning. What a scam!!! Do not advertise on Nextdoor.
  • Review fromFarris A

    Date: 08/15/2025

    1 star
    Bias site They censoring what they don't like even if it violates guidelines Needs to be shut down Not a fair site
  • Review fromPenny M

    Date: 08/13/2025

    1 star
    Moderators and review board are censorship nazis. They will restrict your account for the most ridiculous reasons.
  • Review fromGlo'more G

    Date: 08/13/2025

    1 star
    Title: Platform Suppression, No Support Response, Documented Harm to Registered Business Review:As the owner/operator of a registered LLC providing grooming services and civic satire, I relied on Nextdoor for local outreach and community engagement. After posting content that challenged local normswithin legal bounds and platform guidelinesmy account was abruptly flagged and suppressed without warning or explanation.I submitted a formal demand for reinstatement and itemized restitution, citing business harm and expressive obstruction. To date, I have received no response from support, despite multiple follow-ups. This silence has directly impacted my ability to operate, advertise, and maintain client relationships.Nextdoors lack of transparency, failure to honor basic support protocols, and disregard for small business users raise serious concerns. Their moderation practices appear arbitrary and unaccountable, with no clear path for remedy or appeal.I am documenting this for potential arbitration and public disclosure. I urge other small business owners and civic voices to proceed with caution when relying on this platform for outreach.
  • Review fromNATHAN H

    Date: 08/12/2025

    1 star
    Terrible site. Continuous, false, and unwarranted suspension on my account.
  • Review fromTrevor J

    Date: 08/05/2025

    1 star
    Terrible site. It is just an echo chamber for the left. Any left leaning political views are fine, no matter how hateful, but any right leaning political views are immediately flagged and taken down.
  • Review fromLisa M

    Date: 07/31/2025

    3 stars
    I have posts being deleted since 2024 that involve HOA. No guidelines were broken. Review team members see no action taken, no votes taken, yet my posts are being removed that concern THE NEIGHBORHOOD. I have questions about which employees may be connected with someone in my neighborhood or HOA. I am obviously being targeted for those posts only.
  • Review fromAnnyomus A

    Date: 07/29/2025

    1 star
    This company is horrible ! I had someone using my email and I have been trying to contact customer service to help me get this removed. They take forever to reply and don't help with the problem. How did someone manage to get my email address and use it on this site ? Secondly this is against their "guidelines" ! Beware of scam from this company !

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