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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

1.08

Average of 365 Customer Reviews

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Review Details

  • Lianna w

    Date: 04/25/2023

    I agree with most of the reviewers. I was on the site for about a year and then started getting suspended. No one could tell me why. I had to wait ** number of days for suspension lift. Then I was banned (pre pandemic) and the reason? They said I didn't use my "real" name. Obviously someone complained that ******************* is not a "real" name. Nope, it's my ****** sign in name. We can sign into ND with our ****** alias/username. So I contacted ND about why I was banned and they wanted me to send them PROOF that ******************* was my "real" name with a License ID. Nope, not doing that. They have my ****** sign in and if they want to check me they can contact ******.I read some of the comments and ND is like a prison. On the positive side, I enjoyed reading the EVENTS in my neighborhood and attended some of the EVENTS. But I'll stick to ********** and ******* for comments and for events.

  • Sheila S

    Date: 04/21/2023

    Monitors will restrict your account if they feel a comment or a response is harassing or bullying another member .When trying to explain a recent incident for myself it went on deaf ears not only did they remove the post they restricted and deleted my account it's impossible to contact them to please your case and I guess it was for the best I felt they were very judgmental and it was a lot of scammers on that site because they're able to get away with scamming people because if you speak up against them you will get blocked or deactivated

  • Brenna T

    Date: 04/20/2023

    This app has been a major disappointment. Highly biased and very Pleasantville. If youve never seen that movie Id highly recommend it. It feels pretty much exactly like that environment. ***** and full of ******.

  • Carin B

    Date: 04/15/2023

    I cant even bring myself to put 1 star for this awful company. They ****. They have banned me for jokes. They have banned me for responding to someones post because I agreed with the post. They are not well thought of where I am. I would not recommend going onto this site. Signing up on this site. Or trying to talk to a human with this company. It looks as if it is owned and/or run by liberals. They have no sense of humor. Everything is banned. You laughed? Shame on you.This company is one of the reasons ******* is no longer American.

  • Ed T

    Date: 04/14/2023

    I had a problem with my account email. Nextdoor customer and account phone or chat support - does not even exist! No phone numbers nothing. I sent an email and got no response. There online help and email support is equally as bad.

  • Steve S

    Date: 04/14/2023

    As a business owner trying to run a small business I'm now finding that when I need help from customer service they are very hard to reach. You can not call them as they do not have anyone you can talk to. When I first inquired about joining I heard from them immediately now that I have a problem....crickets! I pay a monthly fee to advertise and now wondering if I should bother continuing. So any business looking at nextdoor as a way to promote yourself just know that if you need help they are literally non existent.

  • Patrick T

    Date: 04/12/2023

    I posted that the **** had the highest number of Covid deaths. That is a fact that is available everywhere. They removed it as "misinformation" and denied the appeal instantly. I think concealing true information is the same as lying. It is not a trustworthy or reasonable site. Trolls are allowed to attack with impunity, as long as they are on the correct side of the argument..

  • John G

    Date: 04/09/2023

    I received a 4 day suspension for being uncivil to a certain MM who was uncivil to me. I never start a fight but neither will i walk away from one. I asked Nextdoor to delete my account. Their reply was "Unfortunately, because your account was suspended (either currently or in the past), we are unable to comply with your request for deletion of your personal information, as it is necessary for us to maintain this information for reasons that *** include maintaining the security of our platform, protecting against malicious, deceptive, fraudulent, or illegal activity, and/or exercising or defending legal claims. However, we have both disabled and hidden your account, which means that your personal information, including your profile, name, address, and messages, will no longer be viewable by others on Nextdoor." I have no record of what they are holding. Obviously they want to hold all the cards. Recommendation to join this site, ABSOLUTELY ZERO.

  • Alice N

    Date: 04/04/2023

    I joined Nextdoor just a few months ago. My first couple days went without any ************ made my first comment on a post about a hospital type ************ was instantly attacked by this woman for my comment. She was relentless and I was unfairly suspended for 2 weeks. After my suspension I was back on for a few days and suspended again but this time for 30 days. I returned after 30 days of suspension and after a few days, another 30 days which I'm going through now. I'm not even on Nextdoor long enough to even get a full grasp of site. I found nothing wrong with my comments and I've seen so much worse on there yet I'm suspended. It seems like this site has favoritism. I wasn't told of my violation so I can't say what I said. You're notified that you broke a rule then you're signed out automatically with no recourse or anyway to defend yourself. I find this site extremely unfair and I doubt I'll continue with such prejudice.

  • Larry A

    Date: 04/03/2023

    Moderators protect the people who harrrass & bully others.. I wrote about a potential issue within my neighborhood. I was belittled & ridiculed by some "neighbors" for posting about the potential issue. Nextdoor moderators did nothing to these people who belittled & ridiculed me. I took down my original post after seeing the comments people were making. I then posted about these internet trolls, and Nextdoor disabled MY account. I didn't personally attack anyone and didn't use any foul language. I used nothing but facts and examples.

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