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Business Profile

Internet Services

Nextdoor.com, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.08/5 stars

Average of 367 Customer Reviews

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Review Details

  • Review fromLori H

    Date: 05/18/2023

    1 star
    A site for bullies and harrassment by your fellow neighbors its full of *** *********** **** and fakes the admins are no where to be found no contact at all I will never have another account on ND
  • Review fromBetty D

    Date: 05/17/2023

    1 star
    There is a reviewer who lives in my neighborhood. I thought reviewers in my immediate neighborhood were not allowed to report me. I responded to a post that was not any different from others, yet all of a sudden I am reported. This happens time and time again. This neighbor actually threatened to have me banned in a private message. I was suspended for 4 days awhile back. I have emailed Nextdoor for help with this, but to no avail. I consider this as bullying.
  • Review fromEddie M

    Date: 05/14/2023

    1 star
    NextDoor suspended me permanently for 4 violations. When asked for proof they showed none. Moderator called me names in private messages and nothing was done. **************** dont answer questions anymore. What is the point of them. I think they secretly suspended me because they are ******. Very unfriendly people there!
  • Review fromAmanda T

    Date: 05/10/2023

    1 star
    The app allows recommendations for local businesses. I wrote a review for my local doctor and thanked them for providing excellent care to the community. It was reported and hid for being "non-local". I appealed the decision. The doctor I reviewed was my local gynecologist at my local ***********************************. The post complies with community guidelines for local recommendations and it is protected by my First Ammendment Rights. That's a lawsuit waiting to happen.
  • Review fromMike M

    Date: 05/08/2023

    1 star
    Nextdoor is totally biased!Every comment that I have made on this site is being "hidden" if i have an opposing view. These comments are not demeaning, cussing or disrespectful. ND simply sends a generic message with no way to question them.I searched for a way to speak to a moderator and couldn't find anything, so I created a post asking to speak to a moderator. After I finally got a couple of mods to start replying I was told by direct message that this post was against the rules, a little while later the post was removed saying it was "disrespectful". Huh? There was one comment that was indeed disrespectful, but a "lead" was responding to it. As the creator of the post maybe I was supposed to step in, but I thought the lead was handling it! Even though the post was trending with over 80 comments and probably twice as many "likes" ND decided to remove the whole post instead of the one comment that was disrespectful! One of the many problems is that if anybody doesn't like your comment, they can flag it and your comment is "hidden" until they look at it, which can take up to week, but if it isn't decided on in that week or no decision made, it will be permanently removed. very convenient as this one person can remove your comment while the topic is "hot".I have also witnessed one "lead" making derogatory remarks about a former president constantly, but they are not "hidden for review"!
  • Review fromLori L

    Date: 05/08/2023

    1 star
    The most active users are on this app to harass and bully other users. Most comments are meant to incite arguments and are not helpful. ************ name calling of ***** is repeatedly used when a woman posts or comments. When looking for trades recommended by neighbors, most replies are from businesses that troll the app for work.
  • Review fromCharles C

    Date: 05/08/2023

    1 star
    Kicked out because they said I was not using my real name, they said I needed to supply my drivers license to prove it! I dont see everyone else supplying their drivers license to prove who they are, I personally think its discrimination
  • Review fromJa F

    Date: 05/05/2023

    1 star
    Im giving it a 1 because I cant give it less. They suspended my account and wouldnt tell me why. Then 3 months later couldnt reverify my acct. They claimed they need personal info like a CC statement or my DL ??. When I REFUSED I magically got reverified. Now they hid any comment that doesnt meet their agenda. Welcome to the new FB.
  • Review fromROGER S

    Date: 05/04/2023

    1 star
    Same issue. The site is infested with politically correct bullies who look with a microscope and every single word that you right so that they can start criticizing and bullying you online. If you respond back in kind next door will suspend your account for violating their community standards. You will find better human beings inside state prison than on this website. Too many men **** ***** **** ****** and l**** ***** *******. Free speech is **** in ******* and websites like next Door are responsible for that. I label myself a liberal, but this crowd is an extremist crowd akin to something I would expect to see in **** *******. One star is one star too many.
  • Review fromChris W

    Date: 05/03/2023

    1 star
    I have been reported every single day while the moderators do nothing but side with who this is. From safe neighborhood site to attack anyone they do not like. I want to know why I am being attacked and not the people posting liberal views. We want answers.

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