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Business Profile

Ecommerce

JustAnswer
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

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JustAnswer has 2 locations, listed below.

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    Customer Review Ratings

    3.68

    Average of 9,090 Customer Reviews

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    Review Details

    • Karen H

      Date: 08/31/2025

      The attorney I spoke with was outstanding; thorough, and thoughtful in his research and responses. The only thing I absolutely didn't like was the inability to speak with a human regarding a few questions I had after the encounter. There only is a chatbot that had no clue as to what I was asking. It wanted me to set me up with an expert when I stated that I couldn't find a way to tip this attorney. When I finally found how to accomplish this, the transaction didn't proceed because my bank account balance was too low. After transferring money into that account, I wanted to know if JustAnswer would automatically attempt the transaction again, or if it was safe for me to try again. No humans to talk with. FAQ was useless. I took a chance, and sent a tip again, and hope I won't be charged twice.

    • Jill T

      Date: 08/31/2025

      His help was very quick and I just really appreciate his kindness in helping me!

    • jeff k

      Date: 08/31/2025

      My attorney understood where my issues were and was able to provide me all the supporting information I needed to move forward or take action. Just answer legal resources is well worth the money to have access to so many different kinds of attorneys for a low monthly fee.Well, I understand that it cannot be construed as legal representation, I always have the right amount of information to make decisions on how or if to move forward on a particular matter.

    • Pat C

      Date: 08/31/2025

      Impressive service! Rapid and most helpful response. I recommend this service for anyone seeking a reliable and effective result

    • george mestas m

      Date: 08/31/2025

      Very trivial but difficult problem.. I think he got me on the right track. Will see

    • Malathi K

      Date: 08/31/2025

      Dr. ****** has done an amazing job addressing my concerns and helping me. He is very prompt and helpful and takes care of all my concerns. I highly recommend him. ??

    • Odetta H

      Date: 08/31/2025

      Great service! Advice that you understand and can use with your particular case. very responsive and knowledgeable!

    • Martin L

      Date: 08/31/2025

      I submitted a question for $1.00. Immediately this company charges me $35.00. Never got my monies refunded. Never got a question answered either. What a scam!

    • Kathleen P

      Date: 08/31/2025

      great customer service...Thank You!!! Appreciate the info that I needed!!

    • Patricia K

      Date: 08/31/2025

      Great advice and feedback, I would highly recommend just answer

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