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Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

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JustAnswer has 2 locations, listed below.

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    Customer Review Ratings

    3.73/5 stars

    Average of 9,499 Customer Reviews

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    Review Details

    • Review fromDenise M

      Date: 10/02/2025

      5 stars
      Having a loving relationship over 14 years with a person with dementia , diagnosed 8 years ago and given a notice of no trespass from an assisted living residence; ask a lawyer was most helpful with any recourse I may have in the state of *************. I now know my rights but not sure if I want to pursue morally or ethically ?
    • Review fromMarco O

      Date: 10/01/2025

      5 stars
      It was a grueling process when my ** smart TV turned dumb TV. ***** walked me through every possible easy fix until we had to reset the TV. Hes the great example of the modern TV repairman. Very patient with me.
    • Review fromKen M

      Date: 10/01/2025

      5 stars
      I have been using Just Answer for over 7 years. I always find the answers I am looking for or helpful suggestions.
    • Review fromLorene C

      Date: 10/01/2025

      5 stars
      The Computer Tech was very patient with my lack of computer knowledge. He described the steps to accomplish my goal, even when the previous steps didn't work..
    • Review fromRobert Allen J

      Date: 10/01/2025

      5 stars
      ******* was GREAT. He was understanding and VERY patient with me limited computer knowledge and skills. He explained his 30 years of experience with **** computers and immediately corrected my issues. I feel very Blessed to have him take over and fix our computer issues. I could not have hoped for ANYONE better to assist me. Thank you *******.
    • Review fromSharole B

      Date: 09/30/2025

      5 stars
      Appraiser, **** P was informative, patient and very helpful. I definitely will call on him for expert advice again, soon.
    • Review fromLori C

      Date: 09/30/2025

      5 stars
      My vet is very young and New. So I really wanted to get a second opinion about how we were proceeding. Dr. * was able to quickly get my questions and concerns answered. I appreciate having a second opinion often more brains working on a difficult situation can make for a positive faster outcome! Thank you, Dr. *
    • Review fromDenyce K

      Date: 09/30/2025

      5 stars
      DShaperAttorney at Just Answer was excellent, nice explained the law to me and all around helpful. He helped me to understand my issue and my rights immediately. I highly recommend JustAnswer to get a handle on where you stand, legally.
    • Review fromMary V

      Date: 09/30/2025

      5 stars
      **** was outstanding and he made me feel listened to. While it will need direct support from **, his analysis was based on excellent technical troubleshooting expertise. I was really impressed and my entire career has been in computer systems and large systems troubleshooting and support. So I know what to expect from the best of the best. **** is the best of the best.
    • Review fromRichard R

      Date: 09/30/2025

      5 stars
      The service provided was excellent. The Lawer DSHAPER was very Knowledgeable. He provided me with all the information I needed to move forward. He had a pleasant and professional demeanor. He promptly responded to my questions with clear detailed information, that an average citizen like me , could clearly understand. Whenever the need arises in the future I would not hesitate in using the service as well as promte the service to my friends, family, and business associates.

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