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Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

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JustAnswer has 2 locations, listed below.

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    Customer Review Ratings

    3.68/5 stars

    Average of 9,090 Customer Reviews

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    Review Details

    • Review fromAnna D

      Date: 09/01/2025

      5 stars
      Submitted questions with Rarewares and received answers within minutes, highly satisfied.
    • Review fromJoyce B

      Date: 09/01/2025

      5 stars
      The technician that helped me was very good. He gave me several options of how to fix my sewing machine.
    • Review fromSharon B

      Date: 09/01/2025

      5 stars
      The Estate Attorney was ver knowledgeable and thoroughly answered my questions. He was very considerate and personable. Im grateful for this service.
    • Review fromScott D

      Date: 08/31/2025

      4 stars
      Orbit hose end water timers timer's manual override randomly repeats the manual command unbidden. It's a manufacturer bug in a consumer product they aren't going to fix and the workaround works but is far from perfect. JustAnswer was great, just not the product.
    • Review fromMichael J

      Date: 08/31/2025

      5 stars
      It Was Fine, ***** Was Pleasant And Helpful So All And All A Positive Experience.
    • Review fromBreanne H

      Date: 08/31/2025

      5 stars
      Awesome advice and clarity on my situation. I have peace of mind now with my next moves. Thank you
    • Review fromPaula S

      Date: 08/31/2025

      5 stars
      I was routed quickly to a technician and he explained the problem very clearly and it was resolved in minutes.
    • Review fromREBIE F

      Date: 08/31/2025

      5 stars
      **** WAS PATIENT,KIND AND TOOK HIS TIME WITH ME AS I RAN BACK AND FORTH TO THE OVEN AND BACK WITH NEEDED INFORMATION. DON'T EVER LET HIM LEAVE. HE IS A JEWEL!!/
    • Review fromMary N

      Date: 08/31/2025

      5 stars
      Very easy and fast but wish they told you there was a few up front.
    • Review fromLou R

      Date: 08/31/2025

      5 stars
      Had an issue with my slide out and the mechanic helped me to resolve it.

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