Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

JustAnswer has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.7/5 stars

    Average of 9,233 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCarmen V

      Date: 09/05/2025

      5 stars
      Still waiting on support but is because to many attends and need to way unroll tomorrow row. . But I have great people trying to help.
    • Review fromTammy H

      Date: 09/05/2025

      5 stars
      ******* was awesome and helped me navigate what my legal choices were. Ive always had a great experience with Just Answer and often reference this site to others that need legal advice and dont have to pay an arm and leg.
    • Review fromRonald M

      Date: 09/05/2025

      5 stars
      Very helpful response. Would recommend totally ??. Helped answer so many questions. Thanks again.
    • Review fromPatricia D

      Date: 09/05/2025

      5 stars
      He provided me with answers that i am going to check up on.
    • Review fromMaria C R

      Date: 09/05/2025

      5 stars
      Very pleased with the call, clarified what I was already ************* called from the attorney, very helpful. Thank you!!
    • Review fromGordon L

      Date: 09/05/2025

      5 stars
      GagandeepS was thorough, clearly understood, patient. He fixed my issue satisfactorily.
    • Review fromGary L

      Date: 09/05/2025

      5 stars
      Very thorough! We felt like we could get this done and we did!
    • Review fromVictoria K

      Date: 09/05/2025

      4 stars
      It took a long period of time over the day but think I learned a lot about my issue and think it can b fixed in future.
    • Review fromAlvin J

      Date: 09/05/2025

      5 stars
      ******* was patient and professional. He listened well and gave great advice.
    • Review fromJames J

      Date: 09/05/2025

      5 stars
      I will recommend anyone who needs help with finding information..

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.