About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 8/30/2023
Years in Business: 9
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 7/13/2020
- Business Started:
- 11/21/2016
- Business Incorporated:
- 7/1/2021
- Type of Entity:
- Corporation
- Alternate Names:
- Rippling Payments, Inc.
- Business Management:
- Mx. Escalations Contact, Complaint Specialist
- Number of Employees:
- 2500
Additional Contact Information
- Customer Contacts
- Mx. Escalations Contact, Complaint Specialist
- Additional Websites
- rippling.com/blog
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 0M36087 for this business, issued by California Department of Insurance/CDI. The expiration date of this license is 5/31/2028.
California Department of Insurance/CDI
300 Capitol Mall, Suite 1700
Sacramento CA 95814
BBB records show a license number of 1931820 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 5/31/2028.
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
BBB records show a license number of 2430865 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 5/31/2028.
Nationwide Mortgage Licensing System/NMLS
1129 20th Street, N.W., 9th Floor
Washington DC 20036
BBB records show a license number of 60DBO-148931 for this business, issued by California Department of Financial Protection and Innovation . The expiration date of this license is 5/31/2027.
California Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento CA 95834
Additional Information
- Business Categories
- Computer Software Developers, Information Technology Services, Payroll Services, Computer Software, Human Resources
Latest Reviews
Eric K
"We use Rippling as our PEO. They regularly sREMOVEDup critical tasks like payroll, deductions, taxes, and REMOVEDspends 3-5 business days to say "I don't know" or offer the wrong solution." ... Read full review
Rachel P
"Would leave 0 Stars, but not an option. I am extremely dissatisfied with Rippling's handling of a straightforward contract and corporate authorization issue that has now dragged on for over a week." ... Read full review
Ryan M
"Rippling handles only business matters related to employees, everything else is BS:I had an exceptionally awful time following two live demonstrations with rippling staff officials evaluating the software application as a service to manage our payroll and HR administration. It only became a parent to me after being passive aggressively challenged by the sales representative, working with me that the reasoning for the high-pressure tactics and attitude were because the product does not come with a trial evaluation term or any option to demonstrate in a sandbox or live environment outside of the live demo being conducted by staff of rippling." ... Read full review
Frequently asked questions about Rippling
Is Rippling BBB Accredited?
Yes, Rippling has been a BBB Accredited Business since August 30, 2023.
What is the BBB rating of Rippling?
Rippling has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Rippling have on BBB?
Rippling has 96 complaints filed with BBB in the last 3 years, 35 of them in the last 12 months.
How many customer reviews does Rippling have on BBB?
Rippling has 29 customer reviews on BBB.
How do I file a complaint against Rippling?
Where is Rippling located?
Rippling is located at 55 2nd St, San Francisco, CA 94105-3491.
What does Rippling do?
The BBB Business Profile for Rippling describes the business as follows: Rippling offers software programs to manage HR, IT, and finance, including payroll, benefits, expenses, corporate cards, computers, apps, and more. Business category: Computer Software Developers.
How long has Rippling been in business?
Rippling has been in business for 9 years, since 2016.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.