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Average of 476 Customer Reviews
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Review fromRyan H
Date: 06/05/2025
1 starGet your wallet ready. I had to give 1 star
Truthfinder
Date: 06/06/2025
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromCory V
Date: 06/02/2025
1 star******************** site ever. A database search that takes more than a 10th of a second means its a scam. ****** can search the entire internet in thousandths of a second, but ****** validly believe it takes takes 15 minutes for them to search a simple person database. I have a bridge to sell you in ********. It's a scam to create the illusion you've already wasted 15 minutes of your life to fet the report, so you might as well buy it Seriously, the first ****** search company that gives an instant response, uses a 3rd party company for payment (so we know they arent just harvesting my data to sell) and charges a reasonable single time report fee, will het my business. This is just ridiculous.Truthfinder
Date: 06/04/2025
Dear ****,Thank you for getting in touch. We appreciate your feedback. We understand the frustration with the time spent during the report-building process. This preview sequence is designed to help users understand the types of information that may appear in a full reportnot to delay or mislead. That said, we recognize it may feel lengthy to some visitors, and were actively reviewing ways to improve the experience.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJames L
Date: 06/02/2025
1 starA scam. They keep you on their site as long as possible, clicking through ridiculous pop-up boxes, agreeing to various statements, all to try to gain your credit card info.Truthfinder
Date: 06/03/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMark H
Date: 06/02/2025
1 starThey make you spend 20 minutes with loading bars promising a free website. Once you sit through the 20 loading bars they say you cant access anything without their membership. Waste of time and why would the BBB review them ? Just take down an obvious scam.Truthfinder
Date: 06/03/2025
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromBrian G
Date: 05/31/2025
1 starA bunch of ********. F*** this rip off company. They are horrible and are simply trying to get your credit card #Truthfinder
Date: 06/02/2025
Dear ***** ******,We understand your frustration and appreciate the opportunity to clarify your concerns.After thoroughly reviewing our records, we were unable to locate an active account under your name, and we can confirm that no charges were ever billed to you. Please know that TruthFinder has safeguards in place to ensure that users are not charged without full and informed consent. All billing details are clearly disclosed prior to the submission of any payment information, and users must actively check a box agreeing to these terms before any payment can be processed.Our registration process is designed to be transparent and secure. Additionally, a confirmation email is sent for all transactions made on our site to ensure that our users are fully aware of their purchase.If you believe there may have been any unauthorized activity or need help reviewing your information further, we would be happy to assist. Please do not hesitate to contact our customer care department at ************. We are available during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromJulie N
Date: 05/31/2025
1 starIn checking our listings for accuracy, we found the information wildly incorrect.Truthfinder
Date: 06/02/2025
Dear ***** ******,Thank you for your feedback. We're sorry to hear that the information in the report did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.We have confirmed that the account has been canceled and all memberships associated with it have been fully refunded to the original payment method. No further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder Customer Support TeamReview fromRandy F
Date: 05/29/2025
1 starTruthfinder did not live up to the expectations set by its advertising. I registered and paid for a monthly subscription on their site, which claims to provide Warrant Searches; however, I could not find any arrest warrant search tool on their platform. Furthermore, all individual records available on that site consist of the same public information that can be found on platforms like ******** and ******, which makes me question the website's effectiveness. When I contacted TruthFinder to express my disappointment, they explained that arrest warrants or criminal records are classified as public records, but this does not ensure that the information will be accessible to third-party services like TruthFinder. ************* offices have different regulations from state to state, and even from county to county, which can restrict our access to certain information, even if it is available elsewhere online. --- I was hoping to obtain a refund because TruthFinder failed to deliver the service I was looking for; instead, I only received an apology for the inconvenience. Consequently, I had to cancel my subscription. If you are trying to find someone, save your money, as the best alternative is to use ****** or ********.Truthfinder
Date: 06/02/2025
Dear *****,Thank you for sharing your feedback. Were sorry to hear that your experience did not meet your *************** disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or limitations in available records may occasionally occur. This is particularly true for sensitive records such as arrest warrants, which are classified as public records but may not always be accessible due to variations in state and county-level reporting practices.We can confirm that your account has been canceled and a full refund has been issued to the original payment method used to enroll. No further charges will be incurred.If you have any further questions, please dont hesitate to contact our customer care department at ************. Were available from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), daily including weekends. (Holiday hours may vary.)Sincerely, TruthFinder SupportReview fromMaureen B
Date: 05/26/2025
1 starThey list themselves as a free site, but after spending 15 minutes or so in site, they ask for credit card for a very expensive people finder site.Truthfinder
Date: 05/27/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDAWN P
Date: 05/23/2025
1 starLess than 1 star. Looked up one name, it switched to another (ok, alias), but i KNEW the person was a registered *** offender but TRUTHFINDER didn't find that. Waste of money which i will report as fraud and hopefully get it back because that was fraud by them. I already knew more about the person than what they reported to me.Truthfinder
Date: 05/27/2025
Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJames P
Date: 05/22/2025
1 starThis company is a complete scam and should be investigated.When you search a name, youre immediately forced to click Yes repeatedly just to confirm you want to see basic information. Its a bait-and-switch designed to funnel you into a paywall under the false impression youre about to access real data. Its manipulative by design.Whats worse is they justify it by saying, Its in the Terms of ********** I guess as long as you bury the fact that youre running a scam in the fine print, that makes it okay? As long as you declare yourself a scumbag in the Terms, youre covered? That logic is pathetic and exactly why this company has no business operating.Its shocking anyone still pays for this garbage. Even more shocking is that the BBB allows companies like this to buy an A rating. No wonder the BBB has lost all credibility.Unlike this scam operation, these reviews are real, recent, and honest. This company needs to be shut down.?Truthfinder
Date: 05/23/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,
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