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Average of 476 Customer Reviews
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Review fromEverett W
Date: 01/23/2025
1 starAfter I approved my payment l was not furnished the information that was promised. I tried several times to access the the promised information, but was directed back to the application page for an additional charge of the original fee.
Truthfinder
Date: 01/24/2025
Dear *******,We're sorry to hear you are having issues accessing our services. Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromDonna M
Date: 01/20/2025
1 starTotal Scam !!!!!! Don't waist your time. No doubt getting personal info for fraudulent use, while scanning your phone. Piece of c*** website !!!!!!!!!!!!!!!!!! You even have to agree to terms just to leave a review. Learn from all of us before submitting personal information. Thee BBB really needs to investigate this site.Truthfinder
Date: 01/21/2025
Dear *****,Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromAmy N
Date: 01/19/2025
1 starThe information found was not accurate as well as or was missing A TON of information that should have loaded as public records already indicated on a certain individual. I'm asking for a refund.Truthfinder
Date: 01/21/2025
Dear ***, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.After further investigation, we have confirmed the account with ********************** was never established due to no payment. No monthly membership fees have been charged to your account under the email address provided in this review.If you believe you may have created an additional membership, please provide one of the following based on your method of payment:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromAnthony M.
Date: 01/18/2025
1 starThey wasted my time I spent 20 minutes trying to figure out one little thing and they wont tell me nothing without $30. I spent ahalf hour trying to get information. I spent 30 minutes before they told me it wasnt free. They took all my information and gave me nothingTruthfinder
Date: 01/23/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJeffery M
Date: 01/17/2025
1 starThey f****** ****,I canceled three different times and they are still charging my credit card six months later. When I sent their cancelation confirmation their response was that they would credit me for one month. Unacceptable! Scumbags!!!!!!Truthfinder
Date: 01/21/2025
Dear *******, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site.We have cancelled all memberships and refunded the max amount to ********* account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDeante K
Date: 01/16/2025
1 starThis site is garbage. You may as well hire a private investigator. This isnt worth $4.99. They should only charge ppl $1. Save yourself time and money and dont get this garbage. Just do your own research for free.Truthfinder
Date: 01/21/2025
Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromJim J
Date: 01/15/2025
1 starTotal scam. I spent 15 minutes while they gather the results then you pay the fee and theyre supposed to send you an email with the results but the results never come. They give you a phone number to call but it never takes you to a live agent so you waste more time in an endless menu loops that leads nowhere An unbelievable waste of time, not to mention fraud. Finally, I had to cancel my credit card to avoid being charged 52 dollars for a service that was never provided. I cant of any company I have ever dealt with that was this shady. NEVER AGAINTruthfinder
Date: 01/21/2025
Dear *****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded *****' account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromChristina R
Date: 01/15/2025
1 starI always thought that Truthfinder was a reputable company. Wrong! I should have read the reviews before I signed up. I checked my own report. All data was outdated or incorrect. They listed a car I haven't owned for over 10 years! Current car was not listed. When I tried to verify via email to get a code, they gave me a choice of 5 email addresses. 4 were unknown to me and 1 was inactive. They are sending mail to me at a non-existent email, @***********. Of course I am receiving nothing! The info on my report can easily be obtained on the internet for FREE! After I made my payment and another additional payment (for something I did not want), I cancelled at the same time I purchased(Jan 14, 2025.) This is a waste and I am out of the money I paid and stuck with this for 30 days, no refund.Truthfinder
Date: 01/16/2025
Dear *********, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.We have cancelled all memberships and refunded ********* Russacks account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKranthi A
Date: 01/13/2025
1 starTotal bait site. Claims info is free and makes you go through several steps and finally wants you to pay for the report.Truthfinder
Date: 01/14/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromBeata K
Date: 01/13/2025
1 starHorrible service - don't waste your hard earned money. I signed up for one month and they kept on billing me. DON'T BE FOOLED !!!! Make sure you cancel immediately after one months if that's what you signed up for. The information provided is NOT ACCURATE. BIG SCAM.
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