Reviews

This profile includes reviews for Oricle Hearing Aids's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Oricle Hearing Aids

  2400 Kettner Blvd Ste 238 San Diego, CA 92101-1262

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  Oricle Hearing Aids

  Tampa, FL 33610

Review Details

• Review fromCarole G

  Date: 06/18/2025

  5 stars
  I have really enjoyed my hearing aids for sure. Excellent service and hearing aides. Only kind I will get in future. Thank you for *******************

  Oricle Hearing Aids

  Date: 06/19/2025

  Thank you so much for your kind words and for sharing your positive experience with us. We're truly delighted to hear that youre enjoying your hearing aids and that our service met your expectations.
  Your satisfaction and trust mean the world to us, and knowing that weve earned your loyalty for the future is incredibly rewarding. We remain committed to providing excellent service and support, and we're always here whenever you need us.
  Thank you once again for your heartfelt feedback!

• Review fromPasi L

  Date: 06/13/2025

  2 stars
  Hearing aid works, but due the difficulty of setting it right because the one button adjustment system, it requires to go full circle if the button is accidentally pressed twice example. The fact that also the mode is on the same button it is easy to set that also wrong. If person like me have a very bad hearing, the battery life can be very short. For me about 2hrs. Also the charging system is off as everything has to be off while charging and it is easy to forget of miss due handling the small device and there is no indication anywhere the hearing aids are really off or not. So I only use the hearing aids when really needed badly and hope they last long enough for the what usually is a meeting or appointment. One other point is that at least for me I can't use them where the music is involved as it causes strange distortion if the level is high like in church and the problem also effect hearing speech in location where there is echo. So, they work, but have a limited usability for people like me that has fairly big hearing problem. But if funds are issue as for me, then they work as a stop cap until better once are withing reach. The price difference though is huge. Like around $5000 so that kind of put things in perspective.

• Review fromJohn R

  Date: 06/13/2025

  5 stars
  I can't believe what these aids did. I have tried several different aids from different vendors. These are the only ones that actually worked. From the minute I got them out of the box. I could hear my wife talking to me. I could hear the TV at normal volume. I could hear sounds that I haven't heard in quite awhile. Maybe the best part was the price. ** has to be a blessing of some sort..Thank you Oricle for making these available.

  Oricle Hearing Aids

  Date: 06/14/2025

  Thank you so much for sharing your heartfelt experience with Oricle Hearing Aids. We are truly honored to have played a role in restoring the sounds that matter most in your life, from conversations with your loved ones to the everyday moments that often go unnoticed until they're heard again.

  Were especially glad to hear that the devices worked for you straight out of the box and made such an immediate impact. Knowing that you can now hear your wife, enjoy TV at a normal volume, and reconnect with familiar sounds is exactly what drives us to continue improving and making hearing more accessible.

  Your kind words about the quality and affordability of our product mean a great deal to our entire team. We're grateful for your trust in Oricle and thrilled that our hearing aids have brought you comfort, clarity, and connection.

  Thank you again for your generous feedback! Please feel free to reach out if you have any further questions or concerns.
  
  

• Review fromPaul W

  Date: 06/12/2025

  1 star
  Yes I want to file a complaint with the Oricle Hearing ************ I've been trying to get them to tell me how to return their product because these Aids are junk, the right one won't even power off so that it can be recharged, I've used way better Hearing Aids in the past, they are nothing like I was expecting or hoping for, and now they are giving me the run around about me being able to return them back for a full refund. **** A ******

  Oricle Hearing Aids

  Date: 06/14/2025

  Thank you for reaching out, and we sincerely apologize for the inconvenience and frustration youve experienced with your Oricle Hearing Aids. Your feedback is important to us, and we understand how disappointing it must be when a product does not meet expectations, especially something as personal and essential as hearing aids.

  Regarding your concern about powering off the device: please note that the hearing aid can be manually turned off by pressing and holding the function button for approximately 4 seconds. This should allow you to power down the unit for recharging or storage.

  We also want to assure you that your return has been processed. According to our records, your order was refunded on June 12, 2025. Depending on your bank or payment provider, refunds typically take 3 to 7 business days to appear on your original payment method.

  We regret that your experience with our product did not meet your expectations, but we appreciate the opportunity to resolve your concerns. Should you have any further questions or need additional assistance, please don't hesitate to contact our customer support team directly.

• Review fromMaureen F

  Date: 06/10/2025

  5 stars
  I can now hear the TV without blasting everyone else out of the room. Very satisfied .

  Oricle Hearing Aids

  Date: 06/13/2025

  Thank you so much for your kind words and for taking the time to share your experience with the Oricle Hearing Aid. Were truly pleased to hear that our product has made such a meaningful difference, allowing you to enjoy your TV without disturbing others is exactly the kind of result we hope to deliver.
  

  Your satisfaction means a great deal to us, and its encouraging to know that the hearing aid is meeting your needs. If you ever have any questions or need support in the future, please dont hesitate to reach out at ********************************************************* We're here to help.

• Review fromRon O

  Date: 06/09/2025

  1 star
  Horrible service no numbers listed I tried to return them took me 10 days to have anybody respond to me then of the $196 I paid up front she deducted shipping the deducted repackaging and several other items and finally agreed to refund me about $140, they kept the rest most dishonest unethical treatment I've ever received... So hearing aids didn't fit and didn't work In addition to the horrible horrible service be aware these people are making 50 bucks a person on returns and doing nothing

  Oricle Hearing Aids

  Date: 06/10/2025

  Thank you for sharing your experience. Were truly sorry to hear about the challenges you faced and the dissatisfaction with both the product and the service you received.
  Your frustration is completely understandableespecially when expectations around communication, product quality, and refund clarity are not met. We recognize how important it is for assistive products like hearing aids to be a good fit, and its deeply disappointing to know that yours did not work as expected and that the return process added to your frustration.
  While standard policies often include deductions for shipping and handling, it should never feel unclear or unfair. We regret that you felt the process lacked transparency, and we want to assure you that your feedback has been taken seriously. We will be reviewing our procedures to ensure they are communicated more clearly and handled more compassionately.
  Although we cant undo your experience, we are committed to improving and learning from situations like yours. Should you still need any assistance or clarification, please dont hesitate to reach out to our support teamwe want to make sure no concerns are left unresolved.

• Review fromKeith B

  Date: 06/09/2025

  3 stars
  I like the aids a lot except for one thing. They don't fit well in my ears & fall out easily. I haven't worn them out of the house yet afraid to lose them.***** *.

  Oricle Hearing Aids

  Date: 06/10/2025

  Dear *****,
  Thank you so much for your feedback, and were glad to hear that you're enjoying the hearing aids overall. Its great to know theyre working well for you- though we completely understand how frustrating it can be when the fit isnt quite right.
  Your concern about them falling out is absolutely valid, especially when you're hesitant to wear them outside for fear of losing them. We want you to feel confident and comfortable using your aids wherever you go.
  Please reach out to our support team so we can explore solutions - whether that involves trying different-sized ear tips, retention accessories, or any fitting adjustments that could improve your experience. Your satisfaction is important to us, and wed be happy to assist in finding a secure and comfortable fit.
  Thank you again, *****, for sharing your thoughts - we truly appreciate it.

• Review fromThomas C

  Date: 06/05/2025

  4 stars
  Well since you asked, I wonder why $10.89 for shipping is deducted off my refund when the original invoice indicated that the shipping charge to me, was $9.99. It is a minor amount and other than that, the customer service and response time to my refund request was excellent. Also, your company does a pretty good job of "hiding" the refund processing deep in your advertising so the customer is likely not aware that a refund would be charged that fee. Oh it is there in the refund policy but is buried well. I can imagine that almost all yourcustomers are unaware of it when they order hearing aids.

  Oricle Hearing Aids

  Date: 06/06/2025

  Thank you for taking the time to share your feedback with your recent purchase with Oricle Hearing Aid. We sincerely apologize for the confusion regarding the shipping fee deduction from your refund. Upon reviewing your order, we can confirm that the original shipping charge was $9.99, but the additional $0.90 represents the tax applied to the shipping cost, which brings the total shipping charge to $10.89. We understand that this may have been unclear, and we regret any confusion this has caused.

  We also want to clarify that we are fully transparent with our return process and any associated fees, which are clearly outlined on our website and in the refund policy. We aim to ensure that our customers are aware of all relevant information before making a purchase, and were sorry if this was not as clear as it should have been.
  

  We truly appreciate your recognition of our customer service and response time. Your feedback is valuable to us, and we are always striving to improve. If you have any further questions or concerns, please do not hesitate to contact us.
  

  Thank you for bringing this to our attention.

• Review fromStuart S

  Date: 06/03/2025

  4 stars
  Been wearing behind the ear hearing aids for years. Just wanted to try in the ear to see the results. Still trying to adjust to them.

  Oricle Hearing Aids

  Date: 06/06/2025

  Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience with our Oricle Hearing Aid.

  Its great to hear that you're exploring different options and trying out in-ear hearing aids. We understand that adjusting to a new style can take time, especially after years of using behind-the-ear models. Rest assured, were here to support you through this transition and want to ensure that you get the best possible experience with our product.
  

  If you have any questions or need assistance with adjustments or settings, please dont hesitate to reach out. Were happy to help!
  

  Thank you again for choosing us, and we hope you enjoy your new Oricle Hearing Aids as you continue to adjust.

• Review fromJames D

  Date: 06/01/2025

  3 stars
  A short video showing how to insert the hearing aid into ear would be very helpful.

  Oricle Hearing Aids

  Date: 06/06/2025

  Thank you for reaching out! We're glad you're using our Oricle Hearing Aids, and we understand that learning how to properly insert them can take a little time. Below is a simple step-by-**** ***** on how to insert your hearing aid using the pull thread:
  
  How to Insert Your Oricle Hearing Aid Using the Pull Thread:

  1. Prepare the Hearing *************start="495" data-end="498">- Make sure your hearing aid is clean and fully charged before inserting it.
  2. Locate the *********************start="607" data-end="610">- You will find a small pull thread attached to the hearing aid, which is       designed to help you easily insert and adjust it.
  3. Position the Hearing *************start="768" data-end="771">- Hold the body of the hearing aid (the part that rests behind your ear) and   gently insert the earpiece (the small part) into your ear canal. Position it   comfortably, ensuring it fits securely.
  4. Use the *********************start="994" data-end="997">- After the hearing aid is positioned in your ear, gently pull on the pull   thread to adjust the hearing aid further into your ear canal for a snug and   secure fit.
  5. Check the *************start="1183" data-end="1186">- ****** press the hearing aid against your ear to make sure its seated   correctly. The fit should feel comfortable with minimal discomfort.
  6. Removing the Hearing *************start="1361" data-end="1364">- To remove the hearing aid, simply use the pull thread to gently take it out   of your ear.
  
  We hope this helps with your adjustment to the new hearing aids. If you have any further questions or need additional assistance, feel free to reach out anytime. We're here to help!