Business Profile

Consignment Clothes

Poshmark.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Important information

Customer Complaint:
Poshmark
came to BBB’s attention in December 2012. A review of complaints was completed
in February 2025. The complaints on file concern issues with returns and
refunds.

BBB
encourages consumers to review Section 16, Letters C and D of the Posh Protect
Policy for payment information details. For information regarding refund
eligibility, please refer to the Refund Policy.

https://poshmark.com/terms#return-policy
https://poshmark.com/posh_protect
https://poshmark.com/posh_authenticate

Complaints

This profile includes complaints for Poshmark.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

2,877 total complaints in the last 3 years.
1,061 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:01/25/2025
Type:Order Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 1/12/24, ordered an item from poshmark that cost $100 + shipping. Upon receiving the item on , I realized that the product description was incorrect. It is a belt that was described at fitting a ***** inch waist. The belt is 84 inches wrapped three times around and cannot fit more than a 28 inch waist. I sent photos and filed for a refund. They asked for additional photos Clear non blurry photo of waist measurements with tape measurer shown in full in natural lighting. I provided those additional photos within the time window. They send another email asking for the same photos, which I provided via email. I got a notice the next day that my time window for providing photos had elapsed and that I no longer qualified for a return. After pressing the issue with them, they said they required photos without me wearing the belt and that I have missed the time window and cant be considered for a refund. The belt is 84 inches and cannot be easily measured without wearing the belt. The photos I sent clearly showed the problem and the seller of the item was at fault for misrepresenting the size of the item. She admitted to guessing the size in our refund conversation. I sent clearly enough evidence within the time window and poshmark is refusing to refund me based on a meaningless technically that they didnt originally ask for.
Business Response
Date: 01/31/2025
Poshmark appreciates you bringing this case to our attention. Upon further investigation, a response has been sent to the user via email with further updates.
For any additional questions or concerns, it is highly recommended that the user engages directly with our team via email at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/23/2025
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We are a professional, registered and licensed seller, on Poshmark. We sell tens of thousands worth of luxury items a month through the platform. This month, 4 items were shipped to Poshmark authentication facility in ****** and all 4 items have NOT been processed by Poshmark. All 4 items, as per signed and official *** documents, were delivered on January 15 to the Poshmark Warehouse on ******. Poshmark has still not processed these items, despite our multiple requests for updates. Our ongoing communications with Poshmark have yielded conflicting and inaccurate information, with a recent response from a Poshmark representative incorrectly stating that the packages were never received at their facility. This assertion contradicts the official proof of delivery provided by ***, which confirms that the items were delivered and received by Poshmark on 1/15 All 4 items were in fact delivered and received by Poshmark Facility in ****** on January 15. Given that the items were worth 1) $1550, 2) $1,999, 3) $ ***** and 4) $1,695 , for a total of $6,644, this is an egregious situation. The total value of the unprocessed shipments amounts to $6,644. This situation is highly concerning and has resulted in significant business disruption and financial impact.We hereby formally request an immediate update from Poshmark regarding the current location and status of these shipments and demand that they be processed for authentication without further delay. Should we fail to receive a satisfactory resolution, we will be compelled to pursue formal investigative actions, which may include but are not limited to reporting to the ************************ (***), filing a mail fraud report, and initiating legal proceedings to recover the missing packages or obtain financial compensation for the incurred losses.We appreciate your prompt attention to this matter and look forward to your cooperation in resolving this issue expediently.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this case to our attention. Upon further investigation, a response has been sent to the user via email on 01/23/2025.

For any additional questions or concerns, it is highly recommended that the user engages directly with our team via email at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/23/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I sold items on Poshmark that shipped on January 14, 2025. Tracking stopped on January 16, 2025 and Poshmark is refusing to refund the money I'm due to make from this sale. First they said 7 days of no tracking, then 10 days of no tracking and today they said Feb 6th. It's ridiculous. I realize it's **** but poshmark has terms set up in case this happens. I can't afford to lose out on this small amount of $16.80 because I'm disabled and elderly. I have begged them for my money but they remain heartless to my plight.
Business Response
Date: 01/29/2025
Poshmark understands how important it is for our users to receive their payments promptly.

We want to confirm that your earnings in the amount of $16.80 were released to you on 01/24/2025.

Any additional questions or concerns can be emailed to our team directly at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/22/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I sold an item on an online marketplace (Poshmark) on December 6. Poshmark requires Sellers to ship the sold items using a **** shipping label that Poshmark generates and pays for, and they take a fee for this service. The address input onto the Poshmark generated shipping label was incorrect (due to Buyer's or Poshmark's mistake- I'm not sure who). As a result, **** re-routed the package back to me: the Sender. Normally, Poshmark collects the funds from Buyers and holds them in escrow until the package is delivered, and then it remits payment to Seller. Poshmark insures the packages from loss. **** says it was delivered the returned package to my home on 12/26 at 10:21a. I have a camera on my home which shows the **** mailperson delivered mail at 9:18a that day, and there was no package delivery made at that time or at any point thereafter. No delivery person comes to the home at any point after that. Poshmark will not pay me for the package I sent using their label and they have insurance on the package from ****. So I shipped a box using their label, it was lost, and I have no recourse. For all I know, Poshmark collects insurance on the missing package and doesn't remit payment to Sellers, who they are supposed to protect.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this to our attention. Upon further review of order #*****d13555c142fd07fd797, it was recommended a package claim is opened with the shipment provider, requesting further investigation. In order to come to a resolution, Poshmark recommends the user to work directly with the shipping provider and to email any additional documents to ********************************************************.

Any additional questions or concerns can be emailed to our disputes team at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/22/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The complaint was regarding the Order Number 6776dcf0d47be51724fda93f via Poshmark platform, in which I, the seller *******, sold a bundle of two clothes to a buyer. The buyer filed a return case of both clothes, claiming that one of the coats has a tear.I, as an honest and reliable seller, am 100% sure that the coat has no damage nor tear when at my possession / being shipped out. I have provided Poshmark picture / video showing the coat's original condition of undamaged with NO tears when at my possession, and also shared with them my seller profile over different platforms over years showing that I receive 100% positive feedback, but Poshmark keeps getting back to me saying that they were unable to determine the condition of the order when it was sent out. It was a brand new mink fur coat worthy of $400+, and now I received a damaged item losing its resell value; in the response from Poshmark, they suggested me to donate it.Thus, I am writing to sincerely seeking for BBB's help in this case, not only for the financial loss caused by the return of a damaged item, but also for the unfair treatment from Poshmark, that the case was approved solely on the buyer's dishonest claim without hearing the seller's voice at all. Please don't hesitate to reach out if you need any further information from me. Thanks!The original listing:******************************************************************************************************************************************** My seller profile. Please feel free to randomly check any of my listings, in which I give detailed and thorough description and will disclose any defect if applied.******************************** *********************************************
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this case to our attention. Upon further investigation, a response has been sent to the user via email on 01/24/2025.

For any additional questions or concerns, it is highly recommended that the user engages directly with our team via email at ********************************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 01/30/2025
While I appreciate the business' efforts and response, I unfortunately can't afford to accept the solution they provided on 01/24, which was to provide me $50 additional Poshmark credit but let me eat the financial loss of ~$300 caused by the buyer's dishonest claim in the transaction. In a subsequent reply back to the 01/24 communication, I provided thorough and comprehensive evidences of the item's original condition, the damage that the buyer had caused to the item, and proof of my impeccable track record as a seller, yet has not received any further response after 3 business days. I kindly request Poshmark to take a further look at the entire communication history to make a fair judgement to this case. Many thanks!
Complaint: 22845889

I am rejecting this response because:

Sincerely,

***** ****
Business Response
Date: 02/03/2025
Poshmark thanks you for bringing this to our attention and we apologize for your experience. Our disputes team has thoroughly investigated the case and has found that the item is not as described. For that reason, the return case for order #: 6776dcf0d47be51724fda93f has been approved. For future reference, we recommend that users disclose as much detail and information about the item within the listing description and photos, such as the items condition, measurements, and wear. We kindly ask that any questions or concerns be emailed to our support team at ********************************************************.
Please note that within Poshmarks Posh Protect policy, areas covered by this policy are undisclosed damage, incorrect or missing item, item not as described, and item is not authentic. More information on Poshmarks policy can be found here: *********************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 02/08/2025
Complaint: 22845889

I am rejecting this response because:
Thank you all for the efforts in this matter. At this point of time, I have lost all my faith to Poshmark to actually even care about the seller's feedback nor the financial loss they will have to suffer from an unfair decision.
BBB: Please feel free to publicly share my feedback below to your platform to remind / warn any Poshmark users, especially sellers, of the potential treatment they may receive and financial loss they may have to suffer due to unfair case decision made by Poshmark.
Poshmark will made the decision on any return case purely based on the buyers' one-sided words. For my case as a seller dealing with damage done by the buyer to force a return, the so-called "thorough investigation of the case" claimed by Poshmark was purely based on one single unclear picture provided by the buyer who caused the damage, meanwhile I have provided a 360 degree video showing the item's original condition of no damage. During the communication with Poshmark, each time they came back with a different excuse of "unable to determine the condition", "undisclosed tear", "shows wear", "not as described", after I defended back each time on the reason they previously used. I have also provided my seller feedback from various re-selling platform to show my impeccable reputation as a seller, but Poshmark never cares. After I filed a complaint with Better Business Bureau, Poshmark stopped responding to my further messages even they suggested me to directly email them in their official response to Better Business Bureau. Poshmark simply doesn't care about sellers' interest at all and is too arrogant to take any corrective actions for their existing mistakes.
To any amateur sellers within Poshmark: While there are a lot of awesome people in Poshmark, please be finger crossed that you will be fortunate enough to never have any "evil" buyers who will make false claims or even damages to the purchase to force a return. Please search in reddit and you will see numerous cases that Poshmark will NOT be back for you, especially for pricey items. No matter how hardworking you are and how many efforts you have devoted to the Poshmark community, one single incident or damage done could have wasted your weeks' inputs and caused hundreds dollars of financial loss.
Initial Complaint
Date:01/22/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Re Order: 678d795629c5ea1c8e10253b Buyer: @bailey2015 Seller: @so_perfect On January 19, 2025 I submitted an offer for a vintage ******* necklace to Seller @so_perfect for $200.00. The Seller sent a counter offer of $205.00. I accepted their counteroffer. The next day the Seller cancelled the sale without warning or explanation. I sent a message to inquire about why the sale was canceled, but didnt receive a response. Later that day, the Seller sold the same necklace to another Posher for $305. I then escalated the issue to a Poshmark representative. The only thing I received was a five dollar credit on my account. The issue isthat Poshmark has very clear rules about sending and accepting offers. They do not allow the Buyer to cancel and offer once its been sent and accepted. Thus, the Seller should not be able to cancel an order when they send a counter offer and the Buyer accepts. The Seller also has a contractual obligation when receiving, sending, and accepting offers. This is the second time a Seller has cancelled the sale after sending an offer and me accepting the offer. Poshmark does nothing to protect the Buyer in these transactions. I am seeking for Poshmark to cover the cost of a suitable replacement ******* necklace with a value comparable to the $1,000 necklace that I lost out on amuse to the breech of contract. I also want Poshmark to highlight and enforce the rules for a contract sale agreement on the Sellers end. There should be financial penalties for a seller canceling a contracted sale and their account should be banned. Thank you for your attention to this matter.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this matter to our attention and we apologize for any misunderstanding regarding order #: 678d795629c5ea1c8e10253b. A refund in the amount of $225.73 was issued to the user on 1/29/2025 to the users original form of payment.

Please note that refunds are immediately issued by Poshmark, but can take up to 1 full billing cycle for the users payment institution to reflect the amount on the users statement. Any additional questions or concerns can be emailed to our support team at ********************************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 01/30/2025

Complaint: 22845813

I am rejecting this response because: The issue is not in regards to the refund. The issue is that Poshmark holds buyers to a contract standard that they do not also hold the seller to. Poshmark will not let the buyer out of a sales agreement where an offer is made and accepted, but in this case, they are letting the seller out of the sales agreement where there is an offer that has been accepted. Poshmark is violating their own policy. Poshmark needs to adhere to their policies and issue sellers consequences that do not abide by the policies.

Sincerely,

***** ********
Business Response
Date: 02/03/2025
Sellers may cancel orders due to a variety of factors. Poshmark will continue to monitor these types of instances and take any appropriate action to ensure we improve the buying experience on Poshmark.
Poshmark has taken this claim as feedback in regards to our current refund policies. Any additional questions or concerns can be emailed to our support team directly at ********************************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 02/07/2025

Complaint: 22845813

I am rejecting this response because:
If sellers are allowed to cancel a purchase for a variety of reasons, then buyers should also be able to cancel a sale for a variety of reasons. Poshmark did not allow me to cancel a sale where I accepted an offer as a buyer stating policy says; however, Poshmark did allow this seller to cancel an order after I accepted their offer. What about your policy? Poshmark needs to amend their policy to include that buyers are also allowed to cancel an accepted offer For a variety of reasons as you allow selles to do so without consequence.

Sincerely,

***** ********
Initial Complaint
Date:01/22/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a jacket on poshmark. The incorrect jacket was sent, the seller acknowledged this, and we both escalated this to Poshmark so they could assist with the return.The funds were released 72 hours later WITHOUT Poshmark assisting per the escalation, and now they will not allow me to return the jacket. The return must go through Poshmark, as the sellers address is not provided in these transactions. This was a SELLER mistake, but Poshmark will still not allow me to return this jacket. Poshmark told me I could reposh this item on their site, and offered me $25 Poshmark credit for a future purchase. I have a jacked I cannot use at all, as it was NOT the listed jacket, but Poshmark will instead tru to get me to continue purchasing on their site. While I was more than happy to return this jacket, now I am just seeking a refund since Poshmark will not allow me to return, and seller cannot provide their address.
Business Response
Date: 01/29/2025
Poshmark thanks you for bringing this matter to our attention and we apologize for their experience. After careful review, Poshmark has found that a formal return case was not filed within 3 days of the date of delivery. As the user released funds to the seller, this action is irreversible and a return is no longer qualified. As a courtesy, Poshmark provided the user with $25 in Posh Credit on 01/09/2025. Any additional questions or concerns can be emailed to ********************************************************.

Please note that within Poshmarks Posh Protect policy, a formal return case must be filed within three (3) days from the date of delivery. Areas covered by this policy are undisclosed damage, incorrect or missing item, item not as described, and item is not authentic. More information on Poshmarks policy can be found here: *********************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 01/30/2025

Complaint: 22842515

I am rejecting this response because:
This issue was escalated for help to Poshmark by both myself and the seller, who admitted fault, on the date when the item was received. Poshmark did not offer help within those 3 days as per the process of an escalation. I find it unacceptable that I am at fault and am being forced to accept this result, when the seller sent the wrong item altogether, and steps were made immediately to inform Poshmark. Furthermore, a $25 credit is less than 10% of the price paid for a jacket that I never wanted and cannot use. I would like to either return this item with Poshmarks assistance (since I cannot acquire the sellers address to return without Poshmarks say-so), or receive a refund.

Sincerely,

******** ******
Business Response
Date: 02/03/2025
Emailing support, or requesting a return through the order chat does not qualify as opening a return case.
As stated within Poshmarks policy found here ******************************************* a user may report any issues within 3 days from date of delivery. Since the 3 day timeframe had passed, the funds were released to the seller. This action is irreversible and a return is no longer qualified.
Any additional questions or concerns can be emailed to our team directly at ********************************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 02/03/2025

Complaint: 22842515

I am rejecting this response because this error was not my fault, but I am the only party receiving a penalty here. The seller sent the wrong item, and did not open a formal case. Poshmark never responded to the escalation, even to suggest opening a formal case before funds were released. However, I am the only one with penalty. This is unacceptable.

Sincerely,

******** ******
Initial Complaint
Date:01/22/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a ************* keep all 45 travel bag on the Poshmark site. September 27, 2021. In the amount of $614.13. Back on January 9, 2025 I repolished it at the same site. I sold it for $373.60. The buyer of this bag claims its not an authentic *************. I submitted the evidence that back in 2021 Poshmark authenticated it. I have enclosed pictures to you that it was authenticated by Poshmark on my purchase. Now Poshmark is claiming its not authentic. My issue with poshmark is the authenticated back in 2021 four years later theyre telling me its not authentic. So if theyre saying its notauthentic now why did they authenticate it back in 2021 when I purchased it. I have asked them for a refund of $614.13 on the basis that they deceived me and told me it was authentic and now theyre saying it is not. I have reached out to them eight times via email and through the comments on the sale of the bag with no response. They will not get back to me on my dispute. So I am asking for my full refund of $614 and 13.And $14.13.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this case to our attention. Upon further investigation, a response has been sent to the user via email on 01/23/2025.
For any additional questions or concerns, it is highly recommended that the user engages directly with our team via email at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/21/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Made a purchase for a womens shoe size 9. Its most definitely either a mens shoe or was marked 9 incorrectly The seller agreed to return the shoes I included photos of measurements and a comparison with one of my size 9 loafers. Poshmark DENIED my return.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this matter to our attention. Upon further review of order #******ea134d3ef3a3b62399, our ****************** team thoroughly investigated the claim, as well as compared the provided photo proof with the listing and any comments.

Under our Posh Protect Policy, Poshmark will give a full refund if the item does not match the listing description. However after further investigation by our team, Poshmark has found that the item is as described. Any additional questions or concerns can be emailed to our disputes team at ********************************************************.

Regards, Poshmark Client Service
Initial Complaint
Date:01/21/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Poshmark holds giveaways / sweepstakes. Some require purchase to enter others do not. I won $152 worth of jewelry from a seller on poshmark through a giveaway. Poshmark then cancelled my prize afterwards since I didnt buy anything during the auction. The cancellation email came from poshmark. This is a scam since I won the items and the seller did not send them. Poshmark had done nothing to compensate me, get the prize to me or remove the seller from the platform who I see still scams people.
Business Response
Date: 01/29/2025
Poshmark appreciates you bringing this to our attention. Poshmark has not received any messages containing the information presented in the claim. It is highly recommended that the user contacts ********************** support as soon as possible for further assistance. Any additional questions or concerns can be emailed to our team at ********************************************************.

Regards, Poshmark Client Service

Customer Answer
Date: 02/03/2025

Complaint: 22839950

I am rejecting this response because:

This is simply not true. I raised the issue the day that the order was cancelled by poshmark in January. I have more recently emailed you about this on 1/6/25, 1/8/25, 1/21/25, 1/29/25, and 1/31/25. I have also reached out over social media because you have been so slow to respond. I attached one of your (poorly attempted responses that ignores my questions and concerns). How can you claim I never raised this if you actually responded to me via email?

Sincerely,

******
Business Response
Date: 02/06/2025
Regarding the information provided in this claim, Poshmark has not received any messages containing the information presented. It is highly recommended that the user contacts ********************** support as soon as possible for further assistance or provides detailed information where we can verify their concerns.
Any additional questions or concerns can be emailed to our team at ********************************************************.

Regards, Poshmark Client Service

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