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Business Profile

Drop Shipper Mailing Services

Jerry (001) - YASFBARA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 90 total complaints in the last 3 years.
  • 33 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received my package today and got my trip alarms but they are not the updated ones and are the old version I am not happy please reply

    Business Response

    Date: 08/29/2024

    I hope this message finds you well.

    I am writing to clarify that GetRewave does not sell alarms. Our website, getrewave.com, focuses on TV Antenna.

    Please let me know if you need any additional information or if there are any other details I can provide.

    Thank you for your attention to this matter.

    Best regards,

  • Initial Complaint

    Date:08/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered these bears online. I looked for the receipt and it has been deleted and the company has no info available. This is a scam. The bears to not work and a cheap and not worth the price.

  • Initial Complaint

    Date:08/13/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive ordered three of the wireless display antennas from this Jerry company. Ive called him. He answered the phone and then when I started talking and telling him why I was calling he act like he was no longer on the phone. Been trying to get a return address and a code for a refund because the order that we received is not what we were expecting And I have not received any response from him so if you could help resolve this problem, please do thank you *******************

    Business Response

    Date: 08/19/2024

    Hello Better Business Bureau,


    Thank you for contacting us.


    In order to solve this issue, could you tell us your full name and the email address you used when making this purchase?


    We'll be waiting for your reply.

  • Initial Complaint

    Date:08/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a square cake carrier. It was plastic and it was mailed in a single plastic envelope. Arrived broken want a refund but when I talked with them, they wanted my account number for my bank and I said no they already have my card number that was billed to.

  • Initial Complaint

    Date:08/10/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bougth a welder that it supposed to weld and cut in plasdma mode so when i got it it`s only an arc welder i do not need it so i`m trying to return it but when i called Jerry YASFBARA in **************** U.S machine answer the phone press for the operator a foreing lady answer the phone teling me that i have not paid my phone bill from t ****** i will like to get what i bougth or my money back please. Thank you.

    Business Response

    Date: 08/19/2024

    Hello there, 

    I hope this message finds you well.


    I wanted to clarify that we do not sell welders. The customer in question purchased different items from us. Here is a summary of their order:


    1 USB Backup Stick: $49.99
    Shipping Fee: $4.95
    1 Extended Warranty: $5.95
    4 USB Backup Sticks: $103.60


    Total: $164.49


    Please let me know if you need any further information or assistance.


    Best regards,

  • Initial Complaint

    Date:08/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 28 after seeing an ad for buying Amazon pallets thru a warehouse on ********* I ordered one thru a site on FB called retailoutletstore.com Their site says owned and operated in ***. After placing order my bank informed me it was international order. I emailed company immediately and got very vague answers to my questions. They provided tracking which was from ***** then when it hit *** got new tracking for ***** I contacted them again asking how **** was delivering a 7ft pallet. Got no response from this. The day of delivery I waited. ******* came and dropped off mail which had a 2x2 box only. Sent another email and got no response. It looks like this person or company buys something overseas from Alibaba, or wish or temu, has it shipped from overseas to third party, then off to person buying item. I contacted bank to change my acct immediately. This is not only fraud but it is very deceiving placing AI ads and not getting what you ordered. I contacted FB already to make them remove ad Order #m320240728089011188 from retailouletstore.com Tracking from them was wy300600553496 Until it hit states, then it was ********************************** Tried emailing to get resolution and they have gone unanswered even though it states customer service 24/7 I am not opening package at all. It has no value to me from what I spent and what was expected. There is no way it could have a value of 500+ which the pallet said it retails for.

  • Initial Complaint

    Date:08/10/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i paid this so called company 49 dollars for something completely differnt than what was sent also it said was coming from usa warehouse and it came from ***** it does not even have a name of the product i purchased at this point they need to send are money back asap

    Business Response

    Date: 08/12/2024

    Hello there,

    I am writing to inform you that we have processed a refund for the customer in question. Please let us know if you require any additional information or documentation regarding this matter.

    Thank you for your attention to this issue.

    Best regards,

  • Initial Complaint

    Date:08/08/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased some car paint scratch, fix and two of my bottles came empty and I have no way of contacting them. I tried the number on this website and it went to some kind of stupid you won $100. Please press this number or whatever takes accept and I spent approximately 40 bucks on this stuff, and two out of three bottles empty, I never got no email verifying my purchase so therefore I dont have a receipt

  • Initial Complaint

    Date:08/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a bag with wheels on july 28/2024 with Waltmart online.Yesterday, August 6, I received a blue bag with no wheels. I have paid for the one one WITH WHEELS!!!!!

  • Initial Complaint

    Date:08/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 2 of these trimmers and I only need one but I don't have a return lable so that's what I need

Jerry (001) - YASFBARA is NOT a BBB Accredited Business.

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