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Business Profile

Drop Shipper Mailing Services

Jerry (001) - YASFBARA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 90 total complaints in the last 3 years.
  • 34 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I only wanted one and you guys keep sending me the product.

    Business Response

    Date: 09/19/2024

    Thank you for reaching out. Im sorry to hear about the confusion with your order. Could you please provide the name of the website and the product youre referring to? This will help us resolve the issue more efficiently.

    Looking forward to your response!

    Best,

    Team Rewave

  • Initial Complaint

    Date:09/10/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/31/2024 I ordered two distinct hats from ***************...one for $43.98; the other for $69.99 (details on uploaded invoice). On 9/9/2024, I received a "box" from Jerry Yasfbara, *************************************************************************** containing TWO of the cheaper hat, but no more expensive one.I have been emailing ************************* and they want to give me a $10 refund in lieu of me shipping the "Second" UNOrdered hat back to them. When I inquire as to "where" is my second, more expensive hat...I do NOT get any direct answer...only a "push" from them to take the $10 refund. The original order came to $113.97 LESS their various "discounts" for multiple items. The company is obviously in the far east, and I naturally question IF these are actually "handmade in *******". This is a "bait and switch" fraud...sending a lesser product than ordered and "stopping" all effort to correct the order

    Business Response

    Date: 09/13/2024

    Thank you for reaching out to us. I apologize for any confusion.


    Weve reviewed your request, and it appears there may have been a mix-up. Our website, getrewave.com, specializes in TV antennas and does not sell hats or similar items.


    To help us assist you further, could you please confirm the email address used for the purchase and the name of the product you intended to return? This will help us ensure we address your concern accurately.


    Thank you for your understanding, and we look forward to your reply.


    Best regards,

     

    Team Rewave

  • Initial Complaint

    Date:09/10/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some web type shoes suppose to be great for playing sports they arrived 2 pair different sizes I only ordered one pair ..the quality is terrible and dont fit would like to return unable to contact him I think this is a total scam ..thank you

    Business Response

    Date: 09/11/2024

    Hello there, 

    Thank you for reaching out. Im sorry to hear about the issue with your shoes. However, it seems there might be a mix-up, as our website, getrewave.com, focuses on TV antennas and does not sell clothing items.

    You might want to check the retailers website where you made the purchase for their return policy or contact their customer service for assistance. If you need any further help or have any other questions related to TV antennas, feel free to ask!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/09/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a dress from Jerry yasfbara 3 or so weeks ago. However, the dress on line had a lovely full skirt. The dress they sent me has pretty much a straight skirt. I paid $75 for it and would like to return it for a refund.

    Business Response

    Date: 09/11/2024

    Thank you for reaching out. Im sorry to hear about the issue with your dress. However, it seems there might be a mix-up, as our website, getrewave.com, focuses on TV antennas and does not sell clothing items.

    You might want to check the retailers website where you made the purchase for their return policy or contact their customer service for assistance. If you need any further help or have any other questions related to TV antennas, feel free to ask!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/06/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a necklace from this retailer in my mail which I did not order and have no idea who would send this to me. No explanation in the package as to who or why it was sent to me. I am returning it as undeliverable. I believe it may be part of a scam

    Business Response

    Date: 09/13/2024

    Thank you for reaching out to us. I apologize for any confusion.

    Weve reviewed your request, and it appears there may have been a mix-up. Our website, getrewave.com, specializes in TV antennas and does not sell necklaces or similar items.

    To help us assist you further, could you please confirm the email address used for the purchase and the name of the product you intended to return? This will help us ensure we address your concern accurately.

    Thank you for your understanding, and we look forward to your reply.

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:08/31/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The item I ordered was a joke when it arrived. Theres is no way that fits my head. Maybe Ill learn one of these days.Scam

    Business Response

    Date: 09/02/2024

    Thank you for reaching out.

    Were sorry to hear about the issue with your order. Unfortunately, we couldnt locate your information with the details provided.

    Could you please double-check the order number or provide any additional information? Were here to help and want to make sure we resolve this for you.


    Best regards,

  • Initial Complaint

    Date:08/27/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered large and was sent XXXlg. Please send the correct size.

    Business Response

    Date: 08/29/2024

    I hope this message finds you well.

    I am writing to clarify that GetRewave does not sell clothes/apparell. Our website, getrewave.com, focuses on TV Antenna.

    Please let me know if you need any additional information or if there are any other details I can provide.

    Thank you for your attention to this matter.

    Best regards,

  • Initial Complaint

    Date:08/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I emailed the business for a return label and I do not get a response and have called the phone number ************ which is on the web site several times.

  • Initial Complaint

    Date:08/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered two hats that were ruined in transit ( straw hats) Seller refuses to respond. Wanted either a refund or replacements. The straw hats were mailed in a plastic bag and then hats were crushed when shoved into mailbox. Should have been packed in a box. They can not be worn.

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased what was supposed to be a NEW unlocked S22 Ultra on **** from this seller. The seller clearly sent me a refurbished phone pretending that it was new. You can see by the photo that the screen is in no way a legitimate S22 Ultra screen, and it is a non-OEM replacement. Upon returning the device in working order, the seller has lied and said it is not working. He has only refunded half of my money and is going to use the phone to scam another person.

    Business Response

    Date: 08/29/2024

    I hope this message finds you well.


    I am writing to clarify that GetRewave does not sell phones. Our website, getrewave.com, focuses on TV Antenna.


    Please let me know if you need any additional information or if there are any other details I can provide.


    Thank you for your attention to this matter.

    Best regards,

Jerry (001) - YASFBARA is NOT a BBB Accredited Business.

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