Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Drop Shipper Mailing Services

Jerry (001) - YASFBARA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 90 total complaints in the last 3 years.
  • 35 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/29/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business delivered a clothing product from *********** (based overseas) and cut a slit in the package, damaging the clothing inside. It arrived on my door step already slit and I have multiple pictures (one attached). They refuse to take responsibility for the damage, making it difficult for me to receive my refund.

    Business Response

    Date: 09/30/2024

    Hello there,

    Thank you for reaching out. I’m sorry to hear about the issues you've encountered with your order. However, I want to clarify that we do not clothing product. Our website, getrewave.com, focuses exclusively on TV antennas.

    It looks like you may need to contact the seller associated with the transaction you mentioned. I recommend searching for their contact information directly online. They should be able to assist you with your return and refund.

    If you have any questions about our products or services, feel free to reach out!

    Best regards,

    Team Rewave

    Customer Answer

    Date: 10/11/2024

    I appreciate your response. They were the delivery company that damaged the item I purchased. Does this attached photo help? 

    Xavier LaFeir (on the label in photo) is my son. I bought for him.

    Thank you,
    Letise

    Business Response

    Date: 10/14/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell VintageWarp or any similar products. Our website, getrewave.com, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. We’re here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/26/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/14/24 I ordered 2 dresses off of this retailers website. I was scammed out of my money. I received a delivery today that was not the dresses that were advertised that I ordered. This seller is impersonating the designer of these dresses and stealing the pictures off the original designer page and posting the pictures on his website. I emailed and requested a refund also. This seller has a website and no phone number listed for customer service.

    Business Response

    Date: 09/30/2024

    Hello there,

    Thank you for reaching out. Im sorry to hear about the issues you've encountered with your order. However, I want to clarify that we do not sell sweaters. Our website, *************, focuses exclusively on TV antennas.

    It looks like you may need to contact the seller associated with the transaction you mentioned. I recommend searching for their contact information directly online. They should be able to assist you with your return and refund.

    If you have any questions about our products or services, feel free to reach out!

    Best regards,

    Team Rewave

    Customer Answer

    Date: 10/01/2024

    Hi, the website I ordered the dresses from is *******************
    I did email the email listed on the website asking for a refund. The **** packaging the unknown item was sent in is the same tracking number listed in the email but the sender name is different from the company name on the website. The sender on the packaging was listed as Jerry Im 

    Business Response

    Date: 10/07/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell dresses or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/26/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I saw an advertisement on ******** regarding Amazons overstock inventory and selling boxes on a pallet for $49.99 and up to $69.99 for better option of returned goods in a pallet of boxes.The pictures on the add showed Amazon and many reviews of big boxes received from previous customers. I was anticipating a pallet of boxes from the upcharges made for $69.99.I received a packet from this person with 2 items without any disclosure about what these two items are. I googled the address of the sender and find that this sellers products comes short of what has been disclosed.There is no phone number or contact information for me to respond to this shipment.Please help recover my money and return of these two items due to false advertisement.

    Business Response

    Date: 09/30/2024

    Hello there,

    Thank you for reaching out. Im sorry to hear about the issues you've encountered with your order. However, I want to clarify that we do not sell pallet boxes or dresses. Our website, *************, focuses exclusively on TV antennas.

    It looks like you may need to contact the seller associated with the transaction you mentioned. I recommend searching for their contact information directly online. They should be able to assist you with your return and refund.

    If you have any questions about our products or services, feel free to reach out. 

    Best regards,

    Team Rewave

    Business Response

    Date: 10/02/2024

    Dear Ms. *********************** you for your message regarding complaint ID ********.


    I appreciate your inquiry and understand the importance of providing clarification. To answer your question, there are no other businesses using our name or address. The address on the shipping bag is not ours. 


    If you need any further information or documentation, please let me know.


    Thank you for your assistance in this matter.


    Sincerely,

  • Initial Complaint

    Date:09/24/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a ring from this retailer in my mail which I did not order. There is no explaination for the purpose for this package. I am returning it as undeliverable and will be reporting to the ***. This appears to be a scam.

    Business Response

    Date: 09/25/2024

    Hello there,

    Thank you for your email. I want to clarify that we do not sell ring or any kind of jewelry; our website, *************, focuses on TV antennas.

    Please reach out to the seller associated with your purchase for assistance with your return and refund.

    If you have any other questions, feel free to ask.

    Best regards,

    Team Rewave

    Customer Answer

    Date: 09/28/2024

    Images attached as proof of this delivery.

    Business Response

    Date: 10/07/2024

    Hello there,

    Thank you for reaching out regarding your order. I appreciate your concerns and the opportunity to assist you.

    After reviewing your statement, I want to clarify that we do not sell jewelries or any similar products. Our website, *************, specializes in TV antennas.

    If you ordered this product from a different company, I recommend contacting them directly for assistance with your return and refund.

    If you have any questions about our products or services, please feel free to ask. Were here to help!

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/23/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9-5-24 purchased a sweater and dress online, allegedly from ******. Learned from **** credit card statement that order was transacted via ****** which I did not authorize. Company on statement listed as LIFEBEWONDEB23. Could not find company to contact re: order. Merchandise finally arrived 9-23-24. Horrible quality. Nothing like pictured items. No packing slip or directions for return provided. Return address listed as Jerry (100)- Yas, ********************************************************. I want to return Merchandise and receive refund, but how??? Tracking 9261 2903 2907 4410 0039 1997 92

    Business Response

    Date: 09/25/2024

    Hello there,

    Thank you for your email. I want to clarify that we do not sell dresses or sweaters; our website, *************, focuses on TV antennas.

    Please reach out to the seller associated with your purchase for assistance with your return and refund.

    If you have any other questions, feel free to ask.

    Best regards,

    Team Rewave

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just received a package from this individual with nothing in it other than an empty ziploc plastic bag. The package has a **** tracking number so I'm concerned it is a scam.

    Business Response

    Date: 09/25/2024

    Hello there,

    Thank you for reaching out. That does sound concerning! Could you please provide me with the name of the product you ordered and the website you purchased it from? I’d like to help you figure this out.

    Looking forward to your response.

    Best,

    Team Rewave

    Customer Answer

    Date: 09/26/2024

     I am rejecting this response because:


    I have never ordered anything from this business or entity.  I believe this is a scam attempt. 

    Business Response

    Date: 10/07/2024

    Hello there, 

    We have tried searching order using the customer details, however, we can't locate the order on our end. 

    If this is something to with TV Antenna, we are gald to assist. However, we will be need some information from the customer to resolved the issue. 

    In order to solve this issue, could you tell us your full name and the email address you used when making this purchase?

    We'll be waiting for your reply.

    Team Rewave

  • Initial Complaint

    Date:09/20/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business shipped a product that I did not order. No invoice. I searched the return address and this seems to be a common practice of the company and seems to be a brushing scam.I am triple checking all of my account to verify there is no fraud. But from *** read there hasnt been in connection to this company. If I found any I would handle with the card company. I really just wanted to inform the BBB of the scam.

    Business Response

    Date: 09/30/2024

    Hello there, 

    Thank you for contacting us.

    In order to solve this issue, could you tell us your full name and the email address you used when making this purchase?

    We'll be waiting for your reply.

    Best regards, 

    Team Rewave

    Customer Answer

    Date: 09/30/2024

     I am rejecting this response because:

    I dont want anything from this business and I am not providing them my full name and address as I did not order anything. I was merely informing the BBB of their brushing scam practices that quickly show up when you search their business. 

  • Initial Complaint

    Date:09/14/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date was 08/29/24. The spyfocus cameras were highly rated by the company but turned out to be of extremely poor quality. When I try to contact the company they respond with an email that tells you to 'type above this line' which cannot be done. This company and Mr. ******************** Yasfbara are totally dishonest and are cheating customers right and left. I should have searched BBB before purchasing. I would very much appreciate your help with this.

    Business Response

    Date: 09/16/2024

    Hi there,


    I am writing to inform you that we have issued a full refund to the customer. Please let us know if you need any additional information or documentation regarding this matter.


    Thank you for your assistance.


    Best regards,

    Team SpyFocus 

  • Initial Complaint

    Date:09/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8/26/2024 I ordered a saw including three blades from create &innovate website,they only sent the three blades kit. I am not happy with the way they are handling my order.They didn't send me the saw that was being advertise on the website, Instead they only sent me the blades kit. I want to resolve this issue in a friendly and business way. Thank you,

  • Initial Complaint

    Date:09/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Didnt order this product. (North Moon, for Women) - some sort of weird smelling spray. Worried it is dangerous.

Jerry (001) - YASFBARA is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.