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Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,977 Customer Reviews
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Review fromAkram S
Date: 03/12/2025
5 starsBlackhawk Network Holdings, Inc was very quick in resolving my concern!
Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello *****,Thank you for your kind words! We're thrilled to hear that our team was able to resolve your concern quickly. Providing efficient and helpful support is our priority, and your feedback means a lot to us. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromRommel F
Date: 03/12/2025
3 starsThe customer service is great , they solved my problem easily ; however the new card I got as a replacement was not working in most of the places I tried , it would be nice if this problem can be fixed in the near future.Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ******,Thank you for your feedback. We're glad to hear that our customer service team was able to assist you, but we're sorry to learn that your replacement card isn't working as expected. We understand how frustrating this must be, and our team will be reaching out to you directly to look into this and find a resolution. Your experience matters to us, and we appreciate the opportunity to make things right.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLaurel L
Date: 03/12/2025
1 starOne of the worst companies I have had to deal with!! Every step felt like a scam. Horrifying at best. Dont think a $10 card is going to change my mind.Blackhawk Network Holdings, Inc.
Date: 03/14/2025
Hello ******,We are truly sorry to hear about your experience. We take customer concerns very seriously and understand your frustration. Please rest assured, our team will reach out to you directly to investigate and work towards a resolution. We value your feedback and are committed to ensuring we address this issue promptly.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromPatrick B
Date: 03/12/2025
5 starsFast and courteous service, very professional and knowledgeable client care agentsBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello *******,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer care team. Providing fast, courteous, and professional service is our top priority, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSantana W
Date: 03/12/2025
1 starWhen will I receive my 10for this the the person who helped me was okBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello *******,Thank you for sharing your experience. We're sorry for any confusion or frustration regarding your concern. Our team will be reaching out to you directly to gather more details and work toward a resolution. If you need further assistance in the meantime, please don't hesitate to contact our customer support team.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromEileen D
Date: 03/12/2025
5 starsThe agent was excellent and took his time and checked all the cards i on had on file. He explained everything and told me about the replacement cards that I surely did just received in the mail. Great customer service !!!!Review fromChad R
Date: 03/12/2025
5 starsThe customer service representative was very helpful. They were able to help me wothout any issues and did it very quickly.Blackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello ****,Thank you for your wonderful review! We're thrilled to hear that our customer service representative was able to assist you quickly and without any issues. Providing helpful and efficient support is our top priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTyrice S
Date: 03/12/2025
4 starsfast and simple to solve my problem that I had.Review fromEliseo O
Date: 03/12/2025
5 starsGreat customer service thorough and informative.Were definitely ************** a happy customerBlackhawk Network Holdings, Inc.
Date: 03/13/2025
Hello ******,Thank you for your wonderful review! We're delighted to hear that our customer service team provided you with thorough and informative support. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, we're always happy to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromAngela C
Date: 03/11/2025
5 starsGreat service, helpful, friendly, resourceful, and thorough. #1 in my book!Blackhawk Network Holdings, Inc.
Date: 03/13/2025
Dear ******,Thank you for your kind words and for taking the time to share your experience. We truly appreciate your support and are delighted to hear that you found our service helpful, friendly, and thorough. Providing exceptional service is our top priority, and your feedback reassures us that we are meeting that goal. We look forward to serving you again in the future!Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************
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