Reviews

Review Details

• Review fromZeke W

  Date: 05/01/2025

  1 star
  Tried to set up a Print on Demand Ecommerce store through Spring/Teespring. I ordered samples March 24th 2025. I reached out several times for updates as I was expected to get all products by April 10th according to Teespring. I finally canceled and requested a refund on April 22nd 2025. Here we are on May 1st and I have yet to get a refund OR my order.I keep getting BS emails that they're working on it or my refund has been escalated for review. They blame the delays in production and service on "an unexpected influx of orders late January 2025" 3 months ago!! What does this company do for the actual busy times of Fall/Christmas seasons. This company needs to be forced to give people what is theirs and then shut down for good! Whether on purpose or not, this site is an absolute scam!

• Review fromDJ B

  Date: 04/22/2025

  1 star
  Dear Better Business Bureau,I am writing to formally lodge a complaint against Spring due to unsatisfactory experiences characterized by significant delays and a lack of communication that have deeply affected my business ************* a content creator who frequently markets merchandise aligned with the events I host, I rely heavily on the efficiency of my suppliers to maintain a seamless purchasing process for my clients. Unfortunately, my recent experiences with Spring have been far from satisfactory, prompting me to escalate the matter for your ************ late 2024, just before the December holiday season, I launched some promotional items through Spring. It took them over five weeks to deliver my orders, with one item still outstanding. This delay severely impacted my ability to deliver on my promises and affected the trust my clients place in me.Hoping the previous experience was an anomaly, I placed another order in February 2025 for an event scheduled in early April. Today is April 22, 2025, and I am yet to receive my merchandise. The company has attributed these delays to vendor issues, which does not align with the high-end drop shipping services they claim to provide.Compounding my frustration, I requested a refund on April 8, 2025, and was assured a response within 48 hoursa promise that was not fulfilled. Despite my follow-up on April 21, 2025, the company's only response was yet another generic assurance that someone would contact me within 24 hours, a commitment still unmet.This ongoing disorganization, lack of communication, and misleading advertisement of service capabilities have left me thoroughly dissatisfied. I have invested over $200.00 in merchandise and am now left uncertain about the recovery of my ******** is my hope that the Better Business Bureau will take action to address these issues with Spring, thereby discouraging other businesses from experiencing similar inconveniences and financial uncertainties.

• Review fromAmanda W

  Date: 04/18/2025

  1 star
  I should have known it was a scam with an order number like 01JQT7TP13B2EDG1Q448DY1WC2536a. Like others said on here, they don't have the items they are selling and just keep people's money for as long as possible.

• Review fromBeth V

  Date: 04/15/2025

  1 star
  Their Teespring service lies about how long it takes to print a Tshirt. I have waited for almost a month and the shirt is "still in production". Their site claims to give you a tracking number within 10 business days of ordering. Their service is rude and I have been wating almost two weeks for a refund. They have also told me NOT to follow up with them at all. They should not be used and they should have a better way to request a refund rather than just an email chain. The refund is not trackable.

• Review fromShanta H

  Date: 04/01/2025

  2 stars
  I ordered some die cut stickers, and the die cutting job came back horribly messy. It was then very difficult to get a response from customer support and I had to follow up. Assuming that my refund gets processed as I expect the company did eventually resolve my problem. However, I would never order a die cut sticker from them again.

• Review fromAmanda S

  Date: 03/21/2025

  1 star
  I have been waiting 3 months for an order from back in december of 2024 And in constant contact with support. They just give me the run around and robotic answers. When I asked for it to be canceled and me refunded. They gave me more run around about having to send it to another team to review my request I argued with them for an hour. I had to threaten legal action for them to refund me on the spot Do not use this company they are not what they used to be. They went bankrupt and had to merge with another company. Avoid at all costs. I even deleted my teespring store

• Review fromStacey O

  Date: 03/08/2025

  1 star
  I placed an order on 1/29/25 with Spring by Amaze and the recipient still hasnt received it. I asked for a status update in February and was told they are backlogged from the holidays. I asked for a refund on 3/4/25 and on 3/7/25 was told my request had to be escalated. Avoid Spring by Amaze!

• Review fromChris C

  Date: 02/28/2025

  5 stars
  Excellent customer service! I had a small issue, and they worked hard to make sure it was fixed quickly. Thanks!

• Review fromAnnette C

  Date: 02/24/2025

  1 star
  I would probably give this business no stars if I could. I ordered 3 tank tops for my son's birthday. I was told that the estimated arrival would be January *****st. I wanted them for my son's birthday on ********. On ************ I sent a note to them to see if they were going to get here on time. The response I got back was unexpected surge in orders. It also stated there would be processing delays. I kept checking the orders but still no movement on my orders. Feb. 10th, I got a letter back stating they would get back to me in 24 hours. Never heard from them. Feb. 13th I finally got fed up and sent another letter demanding a refund or I would write a review on the better business bureau site and call my credit card to and complain about fraud. I'm now being told 2 out of the 3 tank tops were processed and on their way. I'll hold my breath on that, but I'm still waiting to hear about the 3rd tank top. Order # **JHR91MXDVH7JA7GSEB3KWQ3A2dc4. It is now over a month and I still have not got anything from them.

• Review fromMichael W

  Date: 02/17/2025

  5 stars
  ***** was a Great help! I really appreciate it, thanks!