Business ProfileforStudypool, Inc.

***DO NOT USE. Not worth the money due to lack of customer service or response to reauestd of subscription cancellation.Fraudulent company. Legal threats after trying to get the service cancelled and having to go thru paypal to cancel service.***I used Studypool and I did pay for the subscription since that is what you have to do in order to be able to use any of their services. I was fine with paying for one month in addition to an extra $79 to someone on their site for additional help with homework.Their site says they have an easy cancellation policy.After using their services, I contacted them several times via website following the instructions for cancellation of the subscription. I did not receive a response, and I repeated the request three times over the next month.Five weeks later, I was charged again.This time I attempted to contact them via the same method in addition to trying to find their phone number to the company. I also tried to find any other email to contact them but I was unsuccessful. They NEVER RESPONDED.I disputed the charge via PayPal, providing information proving my attempts to contact studypool with Screenshots.PayPal gives companies 10 days to respond.They did not respond, and I was awarded the fee back. Please note: Studypool still got one month subscription from me and an additional $79 since I did use their services and was happy withit at the time. Until i tried to cancel anyfurther subscription. One month I received a letter from Studypool.com threatening me with illegal chargeback fraud and stating I was banned for life and they may pursue legal recourse.While the information on the site itself is true regarding homework questions, etc. being answered and getting help with your homework, the company deliberately obfuscates how to get a refund and refuses to respond to any requests. They also make it very difficult to contact them.Do not use this service/anything associated with Studypool.