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Find a Location

Abra has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Abra

      PO Box 390004 Mountain View, CA 94039-0004

    Business ProfileforAbra

    Apps

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    DFPI vs Abra

    On or about July 28, 2020, and continuing to on or about October 3, 2022, Abra offered and sold in California, via general solicitation to the public, interest-bearing cryptocurrency accounts called Abra Earn (Earn) to California residents. On or about October 3, 2022, Abra voluntarily ceased offering Earn or accepting new deposits from existing California Earn customers. Since the inception of Earn, at least 3,800 California investors deposited various virtual currencies into their Earn accounts. The total value of these deposits was approximately $254,227,689. There is currently about $19 million remaining on deposit from California customers. California Earn customers, like all Earn customers, have been and continue to be able to withdraw their virtual currencies consistent with Earn’s Terms of Service. 

    The Commissioner is of the opinion that the Earn accounts offered and sold by Abra between July 28, 2020 and October 3, 2022 were securities in the form of investment contracts subject to qualification under the CSL. These securities were being offered or sold in this state in issuer transactions. The Department has not issued a permit or other form of qualification authorizing any person to offer or sell these securities in this state. The offer or sale of these securities to the general public on or before October 3, 2022, was not excepted or exempted from qualification.

    Under California Corporations Code section 25532, Abra is hereby ORDERED to desist and refrain from the further offer or sale of Earn accounts or any security that is not registered, qualified, or exempt in California and to desist and refrain from the violations of Corporations Code section 25401 set forth herein.

    Penalty. Abra agrees to pay to the Commissioner penalties in the amount of $1,000,000. 

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Maryland AG vs Abra

    Maryland Attorney General Anthony G. Brown’s Securities Division announced that it has filed an action against various companies, known collectively as “Abra,” and against William John “Bill” Barhydt, the founder and CEO of Abra, ordering them to cease and desist violating Maryland law in connection with the offer and sale of investments in two interest-bearing crypto depository accounts: Abra Earn (“Earn Offerings”) and Abra Boost (“Boost Offerings”). The Securities Division alleges that Abra and Barhydt committed fraud in connection with these Offerings. The Division further alleges that Abra failed to register their Earn Offerings. 

    “Marylanders are entitled to honesty and integrity when dealing with investment entities so that they can make informed decisions about where to entrust their hard-earned money,” said Attorney General Brown. “Misleading customers while promising high returns cheats investors and undermines public confidence in financial services. We will seek justice for those impacted by the harmful and far-reaching consequences of Abra’s alleged wrongdoing.” 

    Abra’s Earn and Boost Offerings enabled investors to deposit crypto assets, which are virtual currencies, into accounts with Abra. In exchange, customers automatically earned interest on those deposits. Abra offered investors interest rates of up to 13% annually on their deposited crypto assets, significantly higher than rates offered for short-term, investment grade, fixedincome securities, or bank savings accounts. Unlike these traditional investments, Abra’s unregistered accounts are not insured and not subject to regulatory oversight designed to ensure the organization’s safety and soundness.

    The Division alleges that Abra and Barhydt misrepresented and failed to disclose important information about the Earn and Boost Offerings to its investors; most fundamentally, they failed to disclose and in fact misrepresented Abra’s own solvency (or lack thereof). In addition, Abra and Barhydt misrepresented the actual custodian in possession of certain Earn and Boost assets and failed to disclose that it instead transferred many of these assets to an entity currently subject to multiple government regulatory lawsuits and to a requested asset freeze. Finally, Abra and Barhydt failed to disclose basic information about: the identities, responsibilities, and histories of Abra, its subsidiaries, and officers and directors; the specific types of profit-generating activities that Abra engaged in; the identities, creditworthiness, solvency, and risks associated with institutional investors that borrowed from Abra Earn and Boost; the Earn Offerings’ lack of registration; the lack of registration of Abra’s custodians of Earn and Boost assets; and numerous government orders and investigations. 

    Abra and Barhydt initially offered Abra Earn to accredited and unaccredited investors residing throughout the United States, including Maryland. After being notified by regulators that Abra Earn was an unregistered securities offering, Abra and Barhydt supposedly voluntarily stopped making Earn Offerings available, but they did not return all assets to investors as required. Abra and Barhydt then began making the Boost Offerings available to accredited investors. As recently as August 2022, Abra Earn had over 20,000 investors nationally with investments over $1.3 billion, including 370 Maryland investors with $4.8 million invested. Investments have since declined. As a result, as of May 2023,Abra Earn and Boost investments combined totaled over $116 million from over 9,000 investors, with over $700,000 from 162 Marylanders. 

     

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    109 complaints closed in last 3 years

    38 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Abra is on a mission to create a simple and honest platform to enable millions of crypto holders to maximize the potential of their crypto assets.

    Products & Services

    We operate an easy-to-use app that allows users to access interest-earning, buying, selling and trading in cryptocurrencies, in one single place.

    Business Details

    Location of This Business
    PO Box 390004, Mountain View, CA 94039-0004
    BBB File Opened:
    6/12/2017
    Years in Business:
    7
    Business Started:
    1/15/2017
    Business Started Locally:
    1/15/2017
    Business Incorporated:
    7/8/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3693226 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Plutus Financial, Inc.
    Business Management
    • Mr. Bill Barhydt, CEO
    • Ms. Adelaida Nobles, Customer Support Manager
    • Ms. Caroline Finch, Vice President of Marketing
    Contact Information

    Principal

    • Mr. Bill Barhydt, CEO

    Customer Contact

    • Mr. Bill Barhydt, CEO
    • Ms. Adelaida Nobles, Customer Support Manager
    • Ms. Caroline Finch, Vice President of Marketing

    Customer Complaints

    109 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I received emails from Abra mentioning the shutdown of their app. I was unable to access my account, and I contacted them multiple times, in every format possible, and they have not replied. I would like a statement of the crypto I had held with their app and a resolution as I complied with their deadline but their team decided not to reply multiple times to my request for help accessing the account.

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe P

    1 star

    08/24/2023

    I initiated a transfer from my Abra wallet to an outside wallet and the transaction appeared to go through on the Abra side leaving my account with $0.00 balance. However, the money was never transferred to my destination wallet. The transaction IDs and transaction information was 100% correct. Unfortunately, at this point it appears that my funds are missing. I have contacted the support team twice with referenced transaction information only to be completely ignored. Its been a week and no one at the Abra team has communicated a status or provided an update.

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

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