Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Google, LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Google, LLC

      1600 Amphitheatre Pkwy Mountain View, CA 94043-1351

    • Zagat

      76 Ninth Ave, 4th Floor New York, NY 10011-5225

    • Google, LLC

      3839 64th ave #309 hyattsville, MD 20784

    • Google Fiber

      650 North Ave NE # S205 Atlanta, GA 30308-2705

    • Google, LLC

      5522 N Francisco Ave Chicago, IL 60625-3910

    Customer Review Ratings

    1.2

    Average of 424 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Vanessa J

      Date: 06/06/2025

      I've heard that for the streamers that they have a new feature where it gives a summary of chat. Its an AI feature. No other platform has it. Kudos for *******

    • Aileen E

      Date: 06/05/2025

      Some of their moisturizer that they show are the best ads I've seen

    • Marcus M

      Date: 06/04/2025

      This company needs to be investigated on how they get people to spend so much money on ads but no customers are converting. Also contacting support is way bigger than a headache.. its almost impossible.. being trying to work with Google for years because its the only platform to go to for your business. They need to be Investigated!! Thousands of dollars spend and no customers! Long story short!

    • Taylor C

      Date: 06/04/2025

      I have tried listing my business on Google multiple times. Im just now starting the business as an LLC and at first I added plenty of details, but then they suspended my listing because of supposed deceptive content, but it doesnt explain what was deceptive about it. So I attempted to make a new business listing and I appealed the other one and Ive been waiting for a decision on that for two weeks. I made the new listing with barely any information so that it couldnt possibly be considered deceptive. I just put the name of the business and the phone number and listed it as a home cleaning business. Somehow that one got suspended as well for being deceptive which makes absolutely no sense because I didnt even put any details other than a name a number!!! And that it was a home cleaning service. Nowadays, if youre not on Google, its very hard to get anywhere because everyone just automatically uses Google because theyve taken over as a monopoly. If I didnt feel like I had to be on Google, I wouldnt use them. Theyre convenient for their AI overviews and connecting everything through Gmail, like Google Drive or Google Docs, those things can be helpful, but the actual company itself seems to be extremely inhumane and also lacking the ability to respect peoples rights. Somehow it has become OK nowadays to just censor people and they wont allow me to list my Business For some unknown reason because some phrasing that I said that they dont like! I know its their company so technically they can decide what they want on their site, but it definitely seems very dictator-like and I really think we should band together as a community and boycott their services because they really have become a monopoly and its really hard for anybody else to succeed or be seen because they have taken over the Internet and stomped out any competition so only their word is whats known to be facts

    • Michael W

      Date: 05/30/2025

      I don't understand why people hate google so much. Their services are for free

    • Melba B

      Date: 05/27/2025

      Honestly not a fan of their advertising practices. They supposedly have a feature to block certain ads but no matter how many times I try I still get ads for weight loss medications and ads that scream at me.

    • Cody E

      Date: 05/24/2025

      ******* is actively spreading hate, lies, and allowing death threats and **** threats of individuals, their children and their pets. If you say something about said hateful comments your suspended from commenting or posting.

    • Diane R

      Date: 05/23/2025

      I am a registered press and a writer/journalist in ********, and due to my conservative stand and reporting, I am censored strongly on all platforms, such as Google. It is mind-blowing the persecution we are under and how our rights are constantly violated. As a former **************** Member with the Democratic, I have experienced all types of violations to my person since I became a State Secretary with the *************************************. I am censored strongly on all platforms, such as Google, ********, *****, ******** AdSense, blogger, ********, *******, and Instagram.

    • Linda M

      Date: 05/20/2025

      Purchased a $50 Google Play gift card on December 24th as a gift for a family member. Tried redeeming on Dec 25th. When trying to redeem get a message saying "We need more info to redeem your gift card. Send us details". They then provide a link to a form which requires a picture of the back of the physical card and a copy of the purchase receipt (so much for "gift" card!). Whereas this was a family member I still had the receipt. Submit it all then get back a form email basically saying no - "inconsistencies" with your account so we won't help. No recourse. How is this not a class action lawsuit? The only fraud I've ever experienced with gift cards is being perpetrated BY Google! Wish I could give -5 stars. They are the worst - we've since cancelled ******* Premium and are moving to ***** products.

    • Christopher L

      Date: 05/08/2025

      For months, they installed a temporary line but have yet to bury line. Continues to get disconnected and leaving me with no service

    Google, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.