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Business Profile

Tax Software

Intuit, Inc.

This business is NOT BBB Accredited.

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Visit Website(800) 446-8848Write a Review

About

This business has 1 alert

Overview

Intuit, Inc.

PO Box 7850

Mountain View, CA 94039-7850

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Find a Location

Intuit, Inc. has 32 locations, listed below.

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    BBB Accreditation & Rating

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    F

    Reasons for rating

    • Failure to respond to 35 complaint(s) filed against business
    • 26 complaint(s) filed against business that were not resolved
    More InformationHow are BBB ratings calculated?

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    About This Business

    Years in Business: 43

    Products and Services

    This company specializes in personal & small business financial software.

    Business Details

    Local BBB:
    BBB of Los Angeles & Silicon Valley
    BBB File Opened:
    4/11/1996
    Business Started:
    3/1/1983
    Business Incorporated:
    2/3/1993
    Type of Entity:
    Corporation
    Alternate Names:
    Mailchimp
    Quickbooks
    Turbo Tax
    Mint
    Intuit Health Card
    Innovative Merchant Solutions
    Demandforce
    Docstoc, Inc.
    Mint Bills
    Paycycle, Inc.
    Business Management:
    Intuit's Office of the President

    Additional Contact Information

    Customer Contacts
    Intuit's Office of the President
    Fax numbers
    Primary Fax: (520) 901-3200
    Additional Websites
    _oop
    contact_link
    intuit.com/company/contac...

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Tax Software

    Latest Reviews

    • Gopa C

      "I just want to say that Intuit's latest requirement that they pay your payroll taxes for you is a scam and really amounts to theft. They take money weeks, or in some cases month, ahead of time." ... Read full review

    • Andrew L

      "Five hours of troubleshooting before a senior representative acknowledged a known software problem I pay for a high-tier QuickBooks Online subscription and also hired a bookkeeper through QuickBooks. Yet I was told that their bookkeeping service would only handle transactions going forward and would not help with my past bookkeeping." ... Read full review

    • Kimberly H

      "I am filing this complaint against Intuit/TurboTax for failing to resolve an error made by one of its own experts and for a pattern of poor customer service that has left me without any resolution.BACKGROUND I filed my 2024 taxes with the assistance of a TurboTax expert." ... Read full review

    View all Reviews

    Frequently asked questions about Intuit, Inc.

    • Is Intuit, Inc. BBB Accredited?

      No, Intuit, Inc. is not BBB Accredited. Businesses are under no obligation to seek accreditation.

    • What is the BBB rating of Intuit, Inc.?

      Intuit, Inc. has an F BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

    • How many complaints does Intuit, Inc. have on BBB?

      Intuit, Inc. has 4,669 complaints filed with BBB in the last 3 years, 1,955 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Intuit, Inc.

    • How many customer reviews does Intuit, Inc. have on BBB?

      Intuit, Inc. has 859 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Intuit, Inc.

    • How do I file a complaint against Intuit, Inc.?

      You can file a complaint against Intuit, Inc. on BBB.

    • What is the mailing address of Intuit, Inc.?

      The mailing address of Intuit, Inc. is PO Box 7850, Mountain View, CA 94039-7850.

    • How long has Intuit, Inc. been in business?

      Intuit, Inc. has been in business for 43 years, since 1983.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.