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  Gov. Action
  May 04, 2022 The following describes a settlement that has been formally brought by a government agency. The Attorney Generals of all 50 States, alleges and charges as follows:
  
  The Attorney Generals of all 50 States today announced a record multistate agreement with the owner of TurboTax, Intuit Inc. (Intuit), for deceiving millions of low-income Americans into paying for tax services that should have been free. As a result of Attorney General's agreement, Intuit will pay $141 million in restitution to millions of consumers across the nation who were unfairly charged. In addition, Intuit must suspend TurboTax's "free, free, free" ad campaign that lured customers with promises of free tax preparation services, only to deceive them into paying. All 50 states and the District of Columbia have signed onto the agreement.
  
  Intuit has also agreed to reform its business practices, including:
  
  Refraining from making misrepresentations in connection with promoting or offering any online tax preparation products;
  Enhancing disclosures in its advertising and marketing of free products;
  Designing its products to better inform users whether they will be eligible to file their taxes for free; and
  Refraining from requiring consumers to start their tax filing over if they exit one of Intuit's paid products to use a free product instead.
  Intuit withdrew from the IRS Free File program in July 2021.
  
  To access the full press release, please visit: https://ag.ny.gov/press-release/2022/attorney-general-james-secures-141-million-millions-americans-deceived-turbotax