Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,332 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMarc A
Date: 06/21/2025
5 starsGreat Job. ***** came and fixed our ** refrigerator. He was on time and professional! Highly recommend him.
Puls Technologies, Inc.
Date: 06/22/2025
Hello, ****. Thank you so much for the kind words! We're thrilled to hear ***** provided top-notch service and got your ** refrigerator back in working order. Punctuality and professionalism are exactly what we aim for. We'll be sure to pass along your praisehe'll really appreciate it!Review fromJanet J
Date: 06/20/2025
4 starsThe technician was prompt , efficient and knowledgeable.However, I believe that tipping is out of hand. Employers need to pay their hard working employees and not put the responsibility on your customers who are paying for a service. I prefer to tip directly with cash to the server and not a credit card and not to the company, which I am sure is tapping in on tip.Puls Technologies, Inc.
Date: 06/21/2025
Hello, *****. Thank you for sharing your thoughtful feedback. Its great to hear that the technician provided prompt, efficient, and knowledgeable service.
Please be aware that the tipping is optional, just like with any gratuity. We ask after each service because not all services require a follow up visit. We started the tipping feature because the majority of our customers were asking how they could tip our technicians. Again, the tipping is completely optional and in no way is meant to be perceived as a negative part of the experience and we are terribly sorry that it made you feel that way. We hope you do understand that we provide this feature for those that choose to do so. Have a great day and please let us know if there is any additional feedback you would like to offer regarding the service.
Review fromPatricia L
Date: 06/19/2025
5 starsDefinitely the easiest vendor I have ever dealt with. On time, very courteous, prompt to take care of issues. Wow So simple to get job done. I give them a 10 plus. Thank you so so much ********Puls Technologies, Inc.
Date: 06/20/2025
Hi, ********. Thank you so much for your incredible feedback! We're absolutely thrilled to hear that your experience was smooth, timely, and stress-free. Knowing that we made things easy and exceeded your expectations means the world to us. Your 10-plus rating truly made our day!Review fromJulie D
Date: 06/18/2025
5 stars**** was very responsive, accommodating and provided a wonderful and knowledgeable service. **** was fantastic, timely, efficient and was able to diagnose and repair the same day.Puls Technologies, Inc.
Date: 06/19/2025
Thank you so much for your business and for leaving a 5-star rating. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromMark T
Date: 06/17/2025
5 starsThe technician was prompt efficient and knowledgeable. He diagnosed the problem and solved the problem.Puls Technologies, Inc.
Date: 06/18/2025
Hello, ****. Thank you for your kind words! We're thrilled to hear that our technician made a great impression with prompt, efficient service and expertise. It's always our goal to diagnose and resolve issues quickly, and we're glad we could deliver that experience for you.Review fromJacquet H
Date: 06/15/2025
5 starsPunctual, professional and very helpful providing tips to ensure I get the best out of my oven. Thanks!!Puls Technologies, Inc.
Date: 06/19/2025
Thank you so much for counting on us, *******! We delight in providing excellent and convenient service to our valued customers. We really appreciate the feedback and we hope you have a great day!Review fromSandra Y
Date: 06/14/2025
5 starsHe was on time Knowledgeable Kind And very helpful Great I was very pleasedPuls Technologies, Inc.
Date: 06/19/2025
Thank you so much for your repair request with ****, ******! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromPAULINA P F
Date: 06/11/2025
5 starsMy technician was very knowledgeable and professional and most importantly, was able to fix my A/C plumbing problem. I have been struggling to fix the issue for the past year (yes, year) and up until now nobody had been able to fix it. Highly recommend!Puls Technologies, Inc.
Date: 06/13/2025
Thank you so much for your business and for writing such an awesome review, *******. It is always our pleasure to provide the quality and convenient service you deserve. We are lucky to have customers like you and we look forward to servicing you again in the future.Review fromMathew J
Date: 06/06/2025
1 starTHIS BUSINESS IS RUN BY LIARS AND THIEVES!I needed a washer fixed, so I looked for an appliance repairman on ****** and **** popped up. I didn't think too much of the service and diagnostic charges, but then the problems came when the technician didn't fix my appliance. After we had the tech back at our home, he reinspected it and told me which parts to order for it. After I ordered them, I was contacted by the support team and told that my guarantee was no longer valid because the service was going to include customer ordered parts (nevermind the fact that I ordered them from the manufacturer). And now, a month after our original appointment, they contact me again and send me a faulty appointment time and a $15 service charge. I contacted our tech and he had no idea about the appointment with his name on it. This is no way to run a business. I would give them 0 stars if possible.Puls Technologies, Inc.
Date: 06/09/2025
Hi *******,
We are very sorry for the inconvenience and for the confusion. We understand that you badly needed your appliance that is why the team submitted a Guarantee request for our team to have this evaluated. The scheduled appointment is the time frame that the technician provided in which we offered to you. Additionally, we are not sure about the $15 charge as we did not received any payment under your name with that [payment.
Review fromFelix G
Date: 06/06/2025
5 starsThe Technician, ******* was timely, courteous and professional. Repair was done promptly and efficiently. Job well done.Puls Technologies, Inc.
Date: 06/07/2025
Hello, *****. Thank you for your kind words! We're glad to hear that Amantai provided timely and professional service. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance again, we're here to help!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.