Reviews
This profile includes reviews for Puls Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,332 Customer Reviews
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Review fromElaine R
Date: 06/05/2025
5 starsService was next day after my request, the tech was on time and professional, and the price was affordable.
Puls Technologies, Inc.
Date: 06/13/2025
Thank you so much for your repair request with ****, ********! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromMarty L
Date: 06/04/2025
5 stars***** was able to repair my refrigerator the day I called. He was friendly and competent and completed all the required work flawlessly. A wonderful experience and I would recommend this service and especially ***** to anyone who needs help.Puls Technologies, Inc.
Date: 06/06/2025
We are so glad that you found us and that we were able to provide the quality service that you deserve. Thank you so much for trusting. We will make sure that Marty gets the recognition he deserves. Please know that we will always be here if you need us.Review fromDelcia C
Date: 06/03/2025
1 starDO NOT use this company!They fail to tell you upfront that there is a minimum of a two hour service charge. My technician was there for 30 minutes and charged me $392.00.When I queried the charge, he gave me no answer.The replacement part was a fan that you can purchase directly from ** for sale approximately $65 max with a #Warranty. They charged me $327 for the same exact part claiming via customer service that theyre paying for a #Warranty. Again, ** warranties their products. You dont have to pay an extra $260 to get a warranty on that part! As the technician could not provide me with any answers, I called customer service. And their answers were as I indicated above.I was paying for an extra warranty on a $60 part and they charge for a two hour minimum which I have still failed to find in the appointment sign up. I CANNOT Recommend the use of this company ever!Puls Technologies, Inc.
Date: 06/04/2025
Hi ******,
Apologies for any inconvenience caused. As explained to you over the phone, we do not charge for hourly hour on appliance repair.
As stated on the website:
How do service call fees work?
A technician will review scope of work in-person and confirm their service rates with you. If you wish to move forward with the repair, we will deduct the service call fee from the total price offered by the technician.
You can also decline the repair and simply pay $89 for the service call.**** believes in complete transparency. We always provide upfront, clear, standardized pricing. All our technicians are highly skilled and the labor price we charge is based on our technicians' expertise & the quality workmanship we deliver. We always provide customers repair quote after our diagnosis, and we move forward with the repair only upon customers' agreement to the price. We never pressure customers into a repair they do not wish to be completed at the price quoted. We respect our customers to make the decision to repair or replace the unit, our technicians do not make that decision for our customers.
As for the Membership Plan, after reviewing the appointment details, you were sent a secure Payment link which gives you the option to choose the discounted price with the membership and a price without. Upon payment, you chose the discounted option with the Membership.
We do not cater warranty for ** as well as we are not affiliated with them.
Feel free to send an email to **************** for any further concerns you have for us to further discuss.
Thank you!
Review fromKyle P
Date: 05/30/2025
5 stars**** had such great customer service and communication throughout the whole experience. Great service and good price. Would def recommend them!Puls Technologies, Inc.
Date: 06/01/2025
Hello, ****. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and communication. Providing quality service at a fair price is our priority, and your recommendation means the world to us! We look forward to serving you again in the future.Review fromJohn S
Date: 05/30/2025
5 starsOnline contact late at night, appt next day. On time, efficient. All we could ask for in service technician. Would have ******* back in a flash. Easy payment portal. All things considered, Yay!Puls Technologies, Inc.
Date: 05/31/2025
Hi, ****. Thank you for your wonderful review! We're thrilled to hear that your experience was seamlessfrom late-night online contact to an efficient, on-time appointment the very next day. Its great to know that ******* exceeded expectations and that our easy payment portal made things even smoother. Wed be honored to assist you again in the futurejust let us know when you need us!Review fromRobyn C
Date: 05/27/2025
5 starsQuick, friendly, efficient service! Highly recommend! Give them a call!Puls Technologies, Inc.
Date: 06/04/2025
Thank you so much for your repair request with ****, *****! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromCharlie H
Date: 05/23/2025
4 starsExcellent service. ***** was very professional and knowledgeable. Unfortunately, was not able to get my refrigerator to work as the compressor was shot. Valiant effort by ***** trying to fix the appliance.Puls Technologies, Inc.
Date: 05/24/2025
Hello, *******. Thank you for your thoughtful review! We're glad to hear that ***** provided excellent service with professionalism and expertise. While its unfortunate that the compressor issue couldnt be resolved, we truly appreciate your acknowledgment of Bradys dedication and effort. If theres anything else we can assist you with in the future, dont hesitate to reach out!Review fromJerry H
Date: 05/21/2025
5 starsOn time, courteous, thorough, fast professional service . Price was reasonablePuls Technologies, Inc.
Date: 05/22/2025
Thank you so much for your repair request with ****, *****! We are pleased to learn about your positive experience with us and we really do appreciate the recommendation. Have a wonderful day!Review fromJimmy L
Date: 05/20/2025
5 starsVery fast and professional service, fair prices and nice technician. Will definitely call them again for future jobs.Puls Technologies, Inc.
Date: 05/21/2025
Hello, *****. Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. Providing fast, professional assistance at fair prices is always our goal, and we're glad our technician made a positive impression. We truly appreciate your support and look forward to helping you again in the future!Review fromMke L
Date: 05/13/2025
5 starsThe technician ****** was very knowledgeable, he diagnosed my refrigerator problem immediately. Thanks to his expertise we avoided costly repairs or buying a new one.Puls Technologies, Inc.
Date: 05/14/2025
Hello, ****. Thank you for your kind words! We're delighted to hear that ******** expertise helped diagnose the issue quickly and saved you from unnecessary repairs or replacements. Our technicians strive to provide efficient and knowledgeable service, and we're glad your experience reflected that. If you ever need assistance in the future, we're always here to help!
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