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Business Profile

Vitamins and Supplements

Herbspro.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 193 Customer Reviews

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Review Details

  • Review fromKathleen A L

    Date: 01/21/2023

    5 stars
    Best prices for my MCTs and its hard to find the mocha one made by NOW
  • Review fromGrant D

    Date: 01/20/2023

    4 stars
    Excellent prices but took them a while for them to ship the item.
  • Review fromTanya M

    Date: 01/20/2023

    5 stars
    Considering I live In *********** and the products are shipped from **********, product is here within 4 weeks and we'll packaged. Loving good sleep again which has been a challenge with night shifts and menopause. Thanks team!
  • Review fromBrent L

    Date: 01/18/2023

    5 stars
    Saw what I wanted,Ordered what I wanted,Got what I wanted.3 weeks from ******* to ***********.Very Impressed Indeed.Old Spice and Brylcream.What a combination.
  • Review fromRodney M

    Date: 01/17/2023

    1 star
    **************** was atrocious. I was mailed the wrong item. When I contacted the company, customer service informed me that I had mistakenly ordered the wrong item. I provided picture proof that the company had erred in what it mailed me as requested by the company. I asked that the company pay the cost of returning the item. At that point, the company ghosted me and never responded.

    Herbspro.com

    Date: 01/23/2023

    Dear Customer,We are retailers and not manufacturer of the product. We ship what we receive from manufacturer and the product that you received is from recent packaging and is the same product. One of the representative said that you will need to return is because we shipped the product that you have ordered. We have also mentioned in our disclaimer that "It is our endeavor to obtain and present accurate product information however; we cannot guarantee or ensure the accuracy, totality or appropriateness of any product information. We suggest you do not solely rely on the information presented on this website and recommend that you read labels, warnings, and other information provided with the product before using or consuming a product. For additional information about a product, please contact the manufacturer. Please note images of product packs may not be available for all sizes" Please re-consider. Thanks
  • Review fromMichelle M

    Date: 01/10/2023

    5 stars
    Competitive prices! Careful delivery with numerous updates and tracking opportunities.
  • Review fromCarol M

    Date: 01/10/2023

    5 stars
    Have been ordering hard to find items for several years at a very reasonable price, with prompt fulfillment of each request securely delivered.Will continue to rely on their services.
  • Review fromGeorge C

    Date: 01/09/2023

    4 stars
    Ordered granules and arrived fine. The only reason I gave 4 stars is that it took a while to receive ??
  • Review fromEric B

    Date: 01/09/2023

    5 stars
    I order from Herbspro often! The prices are really good and a fast delivery
  • Review fromSUSAN J

    Date: 01/09/2023

    3 stars
    Price was good for the product I needed, which is why I ordered from them. Received no order confirmation, or shipping/tracking info. I finally contacted THEM after a week to see where my order was - it hadn't even shipped yet. It went out after that, and then I got bombarded with updates, and now they're asking me for reviews. No apology for a week of silence. Too little too late, guys. I would only order again if I had no other choice.

    Herbspro.com

    Date: 01/12/2023

    Hi *****,You placed order on 27th Dec 2022 and your order was shipped on 3rd Jan 2023 and delivered on 1/6/2023. We had also sent an automated shipping confirmation to your email that you have registered. Please check your junk/spam folder. You emailed us on 1/3/2022 and responded to your email on 1/4/2023 with tracking details. Please note it was a holiday week due to Christmas/New year and hence Estimated shipping times were mentioned on website. We request you to re-consider.Thanks,Customer Service

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