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            Customer ReviewsHerbspro.com

            Vitamins and Supplements
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            View Business profileBBB accredited business

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            190 Customer Reviews

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            • Maryanne M

              04/22/2024

              An amazing company because they were able to offer me a product that became very difficult to find for a reasonable price. I am very pleased with spices and other products I have ordered.

            • Brenda B

              04/19/2024

              I ordered 4 pump ********** of ********* Intense Skin Repair Lotion (has a gold label). You sent me 4 pump ********** with greenish blue label which has Glycol in ingredients, gold label does not. I specifically ordered what was pictured as gold label! I'm sensitive to Glycol & cannot use what you sent! I will be returning all 4 **********. If gold label has been discontinued you should have let me know at the time I ordered as ingredients are different!

            • Amanda I

              04/16/2024

              We ordered muscle tech cell tech hardgainer supplement for my husband and got just plain creatine with completely blue lettering which is not what we ordered. Its bait and switch! Although my husband will use it no matter what, its not the point! The point is the company lies to customer about what they are selling and sends something different instead with no warning that a switch has been made in products! No one cares about this issue at the company as there are so many people this happens to and its deplorable and unethical business practices for a company to do this! We even paid 17 for shipping from CA to AZ so that great deal on a supplement is wiped away by insane shipping! Will never order from here again! As a first time customer this is the last! Read reviews before ever shopping from this company online!

              Herbspro.com Response

              04/17/2024

              Hello ******,You contacted us by phone on April 16 mentioning that you had received an incorrect product. We requested images of the product which we always do per protocol so we could provide you a return label incase of wrong item. You mentioned that you will keep the product. Errors may occur, but we always attempt to rectify any errors happened from our end .Unfortunately, we cannot issue a refund or send a replacement order without receiving the wrong item. If it was wrong product we were ready to send the *** and you shouldn't have kept it right? But you decided to keep and giving feedback of Bait and switch which is not fair.Thank you Herbspro

            • Renee P

              04/12/2024

              Prompt & fast delivery on hard to find product. Thank you.

            • Philip M

              04/08/2024

              Prompt fulfillment of a hard to find product.Thank you Will look to them again.

            • Sandra W

              04/06/2024

              HerbsPro is outstanding. Great customer service, products, pricing and delivery!

            • Theodore S

              03/11/2024

              I received the product as ordered--no problems. But, while the price of the product seemed reasonable enough, I considered the shipping costs inordinately high.

            • Seb W

              03/11/2024

              Great products , wish they have more choice of brands. Only thing is long waiting time for dispatch bit rest is perfect ??

            • Maria M

              02/20/2024

              Great price and jar size. My items came in as promised by Herbspro.

            • Peggy P

              02/12/2024

              Good products, good prices, and quick delivery. Easy to follow directions.

            Customer Review Rating

            4.24/5

            Average of 190 Customer Reviews

            Contact Information

            31909 Hayman St

            Hayward, CA 94544-7924

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            (510) 324-2900

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/7/2006

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

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