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Business Profile

Vitamins and Supplements

Herbspro.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 194 Customer Reviews

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Review Details

  • Review fromRobert M

    Date: 01/09/2023

    4 stars
    The product was well priced and I liked the tracking feature. Very satisfied.
  • Review fromTT A

    Date: 01/08/2023

    2 stars
    I placed order number HP328310 on 1/5/2023, and it is now 1/8/2023 and the order hasnt even shipped yet. This sends up a big red flag. I made another online purchase on the same day and that company delivered my items the next day! In addition, no one will respond to my email. This is poor customer service. I would like to either have my order shipped or get a refund.

    Herbspro.com

    Date: 01/12/2023

    Dear Customer,Your order has shipped already on 1/10/2023 by DHL with tracking # ********************** and as per tracking, Estimated delivery is 01/14/2022. Please monitor your package on below tracking URL:- ****************************************************************************************** Please note:- Order ships in 3-4 business days once the order is placed and same has been mentioned on our website. You have also received the shipping information on your email.Thanks,Customer Service
  • Review fromRute M

    Date: 01/06/2023

    5 stars
    Product is what I wanted, shipping was no problem. Will keep on file for reorder. Thank you
  • Review fromwendy R

    Date: 01/04/2023

    5 stars
    I love these gallon jugs that I use for filtered water. They are hard to find. Glad I found Herbspro
  • Review fromSue S

    Date: 01/03/2023

    5 stars
    I found products that aren't available locally. The shipment was very quick, and the products were packaged securely. This was my first time ordering from Herbspro, and I am very happy with the company. I will definitely order again.
  • Review fromRon S

    Date: 12/31/2022

    5 stars
    Product is what I wanted, quick shipping, no problems, will keep on file for possible reorder
  • Review fromGary C

    Date: 12/30/2022

    5 stars
    Despite my original skepticism, it turns out that Herbspro.com is a wonderful company. A great one that I can trust! My order was handled promptly, and items were shipped on the promised earliest shipping date. So, its highly recommended.
  • Review fromVivien F

    Date: 12/28/2022

    1 star
    I did not receive the product I ordered. They sent something different. I notified customer service twice and they never responded back at all. I cannot recommend this company.
  • Review fromBERNARD A

    Date: 12/24/2022

    5 stars
    Vraiment trs satisfaite , tout parfait, marchandise et transport ainsi que le suivi, merci
  • Review fromKylee F

    Date: 12/16/2022

    1 star
    My product did not arrive and it is extremely difficult to contact the company. Very frustrated.

    Herbspro.com

    Date: 12/20/2022

    Dear Customer,As per tracking, your order was delivered on 12/14/2022. Please see the below tracking:-https://a1.asendiausa.com/tracking/?trackingnumber=2003394709597 The order was delivered by DAI global track. We request you to please consider yoour feedback ***********************

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