Reviews

Review Details

• Review fromLori C.

  Date: 05/18/2023

  1 star
  Will not return calls and only send emails when you stop paying them. Very frustrating.
  

  Seaside Consultants Group

  Date: 05/22/2023

  We must say that we are somewhat taken aback by these statements. We have records from our phone system that show calls that were made to the number we have on file for this client. As far as not sending emails unless it is regarding payments, we can supply both the client and BBB with emails to this client that are case updates, routine check-ins etc. all of which were emailed to the client while their payments were up to date. We specifically state in our service agreement (which these clients both signed) that if a client is more than 30 days late in their payments to us that they are in breach of the agreement and we can stop working on their case. Even though these clients are more than 90 days late in their payments to us, we are still continuing to service their file. We are still helping them navigate the verbiage that is used in a timeshare contract termination. A very important note: These clients are out of their timeshares. The developer has issued them a form stating such. The tax form that the developer issued is only issued when the clients are out of the timeshare. They no longer have the two timeshare mortgages totaling almost $40,000. They no longer have mortgage payments of over $640 each month. They no longer have maintenance fees totaling over $7,000/year. We will still continue to help them to make sure that they comprehend the benefits of being timeshare free.

• Review fromDenise

  Date: 05/16/2023

  5 stars
  So far so good they do a good job I will see how it goes

• Review fromJoyce M.

  Date: 05/03/2023

  5 stars
  Very professional, answered all questions. You never felt rushed when answering their questions.They told you exactly what the process would entail and the time line it would take. They also got back with us to see how we were doing and if we needed any additional assistance.So far our experience has been very positive. Thank you for your help.
  

  Seaside Consultants Group

  Date: 05/05/2023

  Thank you for taking the time to comment on your experience.  Our goal is that every consumer we work with feels comfortable with each step in our process. We are always here to assist you, so dont hesitate to reach out at any time.

• Review fromLaurie Z.

  Date: 05/02/2023

  5 stars
  Although it's very early in our process. We are very pleased with the way we've been treated and the promptness in following up on those items submitted for review.
  

  Seaside Consultants Group

  Date: 05/05/2023

  Thanks for the kind words.  We strive to have every consumers experience be as pleasant as possible.

• Review fromKashifa W

  Date: 04/11/2023

  5 stars
  Really happy with their customer services. We have just signed with them. Going to update my review once we get over with Marriott scam. So far so good !!

• Review fromJim M

  Date: 03/28/2023

  5 stars
  *************** took my interview information and presented my situation to the company. He did an exceptional job making the step that would take place. He clearly articulated the process and what to expect. During the interview he clearly explained what was to happen in relation to my time share problem. I highly recommend *** and the Seaside Consultants Group.

• Review fromGiovonni W

  Date: 03/15/2023

  5 stars
  Good customer service gave me the help I needed . And everything was fast and done the right way.

• Review fromBertha G

  Date: 03/10/2023

  5 stars
  I had a good experience, less than 10 months ago I started the process to close my timeshare and it's already closed. Thanks for the help

• Review fromAmy M

  Date: 02/07/2023

  5 stars
  Seaside Consultants made me feel like I was not alone in this fight. They understood my frustration and respect my lack of knowledge of what time share was. They were so, so patient and so friendly, with answering all my questions regarding the process and explaining in detail step by step what's to come. Their confidence exudes and their compassion in doing the right thing has given me relief, in this financial burden. I highly recommend Seaside Consultants. They are honest and truthful in their words.
  

  Seaside Consultants Group

  Date: 05/05/2023

  We appreciate you for taking the time to leave a review.  We understand that this is an experience that does require a lot of patience and we are grateful to have had an opportunity to serve you. Were here for you, so just let us know if we can be of any further assistance

• Review fromMyrna

  Date: 01/27/2023

  5 stars
  I hope this time will be done .I am willing to wait.I am crossing my fingers.Thank you.