Reviews
This profile includes reviews for Yamaha Motor Finance Corporation USA's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 30 Customer Reviews
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Review fromAngelica O
Date: 03/27/2025
1 starThis company is a complete rip off every time I pay a payment I'm always getting extra fees added then they said my loan term was up, but my payments weren't done, which makes no sense I didn't skip any payments so there was additional money that had to be added to that I then had to pay, then I get my payoff. Balance i paid 2 weeks ago ****** pending in my account and all. They call me today, saying that it didn't go through on their part because of service And now my payoff amount is an extra hundred dollars. Complete scam ripoff
Yamaha Motor Finance Corporation USA
Date: 04/10/2025
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromHoward B
Date: 01/21/2025
1 starI have been paying over each month, and they have been applying the extra amount to future payments instead of the principal loan amount. I have called their overseas call center, and they do not understand that I want the extra amount to be applied to the balance... So cluelessYamaha Motor Finance Corporation USA
Date: 04/29/2025
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromGeorge M
Date: 11/07/2024
1 starI have paid triple my payments every month for 4 years. The statements never show interest so I assumed the extra payments went to interest. Interest amounts were never posted on the statements so people didn't realize they were being scammed. The statements started showing interest just a few months ago. I realized the $1000.00 payment I made had $160 interest payment and the ****** payment had a $75. My loan should have been paid off by now if Yamaha did the right thing and put my payments to principal. Even on line the interest was never show until recently. I will also file a complaint with my AG's office and the ***. Will not finance anything again through them. Yamaha is just as guilty of the scam as the finance company since they are aware and continue to support the finance company. I hope a class action gets filed against them for the deceitful practices.Yamaha Motor Finance Corporation USA
Date: 12/05/2024
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromCYNTHIA M
Date: 08/19/2024
1 starYamaha Financial is the worst ever! We paid off our 2 Waverunners and trailer back in December 2023. After calling them numerous times, we finally received the pink slips for the trailer and one Waverunner. NO ONE knows why we haven't received the other pink slip. I've spoke with supervisors, and a manager....still no answers! All they need to do is electronically release it (push a button! How hard could that be?!). And DMV can send us the pink slip. My husband and I have been dealing with this for 8 months now!!! Their famous words are "we're still working on it". Same response for almost 100 phone calls! WE NEED OUR PINK SLIP!!!!!!Yamaha Motor Finance Corporation USA
Date: 09/19/2024
Thank you for sharing your review. Yamaha ****************** takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromAshley M
Date: 07/02/2024
1 starYamaha Financing is by far the worst company to work with. My Husband passed away and had a Yamaha financing card for his quad and quad parts. I have been trying to make payments to this company and they refuse to accept payment. I am trying to PAY OFF HIS BILLS and they are giving me a hard time. I sent them the death certificate, power of attorney, and everything, and they won't let me make the final payment, which is less than $200. I am going through the absolute worst time in my life losing a husband and this company has done nothing but give me the run around. PLEASE DO NOT DO BUSINESS WITH THEM!Yamaha Motor Finance Corporation USA
Date: 07/16/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you via certified mail which we hope helps to resolve your concerns.Review fromWilliam S
Date: 05/04/2024
2 starsI haven't received my bill for ***** I called and requested another statement twice and still haven't received now Yamaha debt collectors are calling me. How hard is it to print a statement and mail it too a post office box have a ***** as well never a problem with them I have to send in money orders but I can't till I receive a statement every review I've read I believe buyer bewareYamaha Motor Finance Corporation USA
Date: 06/10/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromThomas J
Date: 04/17/2024
1 starEven though I pay my monthly payment on time, they continue to hit me with late fees. This is happened three times and every time we have to fight with them to get them off.Yamaha Motor Finance Corporation USA
Date: 06/05/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we hope helps to resolve your concerns.Review fromKevin T
Date: 03/11/2024
1 starStay away from Yamaha Finance Corp. Yamaha Finance Corp, has accessed me multiple late charges since they. change their website and financial web site. Prior to the change, I never received a late charge and my payments always went though with no problems. I asset to auto pay the account because I am too busy to pay it manually pay it by phone or voice. I have had associates of Yamaha finance to set up my account and walk me thought setting up the account over 4-6 times, and I still receive late charges. I am so tired of dealing with Yamaha, that I am going to pay the account in full just to keep from paying the extra charges Yamaha Finance has is cheating me out of. Never again will I use Yamaha finance Corp.Yamaha Motor Finance Corporation USA
Date: 04/29/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response letter sent to you in the mail which we hope helps to resolve your concerns.Review fromTodd W
Date: 02/09/2024
1 starAwful company!Yamaha motor finance *** is awful.My motorcycle was totaled by a hit and run car driver that left me with a broken leg. Yamaha motor finance *** received via ****** a full payoff from my insurance company on7Dec23 signed for by one of their employees. I was told Dec 8 that they received the check, and it would post in **** days from date of receipt. On Dec17 it hadnt posted, a full 10 days later. I was told on that day that it would be 14 calendar days before it posted. I asked during the Dec 17, my payment due date, if I needed to make a payment, and I was told it shouldnt be necessary. On Dec21, 14 calendar days later the payment still hadnt posted. I was told they didnt receive the check, and I missed my Dec 17 payment. I called again Dec27, and made a payment as I got a creditor call asking for payment. I was told the late fee was waved because of all the details, and I made a payment with a little extra. I made many calls in December and January, but during a call on January 24 I was told I was 37 days past due, and my credit report would reflect that. I asked if I got credited for my Dec 27 payment, and I was yet told yes, but it was for the previous month. I made my November payment on Nov 10 by the way. My insurance company attempted to issue another check to them on 21 Dec and was refused as it would slow down the process. Finally, they did issue another payment that was signed for at Yamaha finance on 22Jan24. My insurance company informed me on Jan26 that the check cleared over night. It finally posted 2Feb in my account, leaving a negative balance that they will owe me. Meanwhile, Feb4 they issued a letter stating that I owed $0.00 and it was 0 days delinquent, and that my account was delinquent and a negative report would be sent to the credit reporting agencies??? Another hour on the phone, and no explanation given other than, it wont be a negative report. We shall see. I also closed my account. No space left to write the restReview fromIvonne C
Date: 12/28/2023
1 starThis financial institution is filled with incompetent employees and NEVER answer the phone. I paid off my side by side, paid over 16K and due to an incompetent employee who erroneously gave me the incorrect payoff amount, they have now sent me to collections for a $300.00 dollar balance and are holding my title hostage. If you buy a Yamaha do NOT use these people to finance it. I will never finance from them again. This is not over for me just reporting them on here. I will do all I can to make this as public as possible and put in an official complaint as well as reach out the news media so that everyone is aware of the fraudulent company this is.Yamaha Motor Finance Corporation USA
Date: 01/23/2024
Thank you for sharing your review. Yamaha ********* Services takes all reviews seriously, and we are sorry to hear about your negative experience. We have issued you a separate response by letter sent to you in the mail which we ********** to resolve your concerns.
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